# Parcel Perform

> The Delivery Experience Platform that gets you AI-Commerce ready

The leading software for e-commerce post purchase customer experience. Powered by the industry’s most comprehensive, AI-driven data foundation.

## Overview

- [Parcel Perform | AI Delivery Experience SaaS Software](https://www.parcelperform.com/): The leading software for e-commerce post purchase customer experience. Powered by the industry’s most comprehensive, AI-driven data foundation.

## Get Started

- [Contact Us](https://resources.parcelperform.com/contact-sales): Do you have questions about our platform, product features, or pricing? Tell us about your business, and a product expert will contact you.
- [Book a Demo](https://resources.parcelperform.com/demo): Interested in Parcel Perform for your business? Let our experts walk you through our platform.

## Products

- [AI Commerce Visibility](https://www.parcelperform.com/products/ai-commerce-visibility): Operational trust is the new SEO. Win AI Commerce Visibility by turning delivery speed and returns into #1 AI recommendations.
- [Parcel Perform AI Commerce Visibility Index Page](https://www.parcelperform.com/products/ai-commerce-visibility/ai-visibility-index-ecommerce): Track weekly rankings and the top 3 product categories in each industry. Compare visibility and brand trust scores across ChatGPT, Perplexity, and Gemini.
- [AI Decision Intelligence](https://www.parcelperform.com/products/ai-decision-intelligence): Thrive in the era of AI Commerce. Empower your business to make smarter, faster, data-backed decisions across the entire delivery experience.
- [Checkout Experience](https://www.parcelperform.com/products/checkout-experience): Drive checkout confidence and peak conversions. Deliver on your promise with the best AI-predicted EDD and tailored A/B tests.
- [Logistics Experience](https://www.parcelperform.com/products/logistics-experience): Logistics control that gives you big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one place.
- [Post-Purchase Experience](https://www.parcelperform.com/products/post-purchase-experience): Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control – for a top-tier post-purchase.
- [Returns Experience](https://www.parcelperform.com/products/returns-experience): Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty with a seamless experience.

## Solutions

- [Customer Service Teams](https://www.parcelperform.com/solutions/ecommerce-customer-experience): Empower your customer service teams with data, automate mundane tasks, and proactively delight customers.
- [Logistics & Operations Teams](https://www.parcelperform.com/solutions/ecommerce-logistics-and-operations): Streamline logistics, cut costs, and boost performance through intelligent automation and data-driven insights.
- [E-commerce & Marketing Teams](https://www.parcelperform.com/solutions/ecommerce-management): AI post-purchase tools boost conversions and loyalty with branded tracking and accurate delivery estimates.
- [IT & Procurement Teams](https://www.parcelperform.com/solutions/ecommerce-tools-investment): Empower your team with a single source of truth for data-driven decisions and streamlined operations.

## Teams

- [Customer Service Teams](https://www.parcelperform.com/teams/customer-service): Empower your customer service teams with data, automate mundane tasks, and proactively delight customers.
- [E-commerce & Marketing Teams](https://www.parcelperform.com/teams/ecommerce-marketing): AI post-purchase tools boost conversions and loyalty with branded tracking and accurate delivery estimates.
- [Logistics & Operations Teams](https://www.parcelperform.com/teams/logistics-and-operations): Streamline logistics, cut costs, and boost performance through intelligent automation and data-driven insights.
- [IT & Procurement Teams](https://www.parcelperform.com/teams/procurement-and-finance): Empower your team with a single source of truth for data-driven decisions and streamlined operations.

## Integrations

- [Carriers](https://www.parcelperform.com/integrations/carriers): Parcel Perform integrates with a global network of carriers including UPS, FedEx and DHL and also covers delivery partners and logistics service providers.

## Resources Hub

- [Resources](https://www.parcelperform.com/resources): Explore our full repository of success stories, e-books and reports that help you accelerate your e-commerce business.

## Case Studies

- [Success Stories](https://www.parcelperform.com/case-studies): Learn how leading e-commerce businesses use Parcel Perform's data and delivery platform to drive results.
- [Success Stories by Parcel Perform | waterdrop®](https://www.parcelperform.com/case-studies/waterdrop): Download Parcel Perform's success story: How Parcel Perform empowered waterdrop® to expand into a global consumer market
- [Zenfulfillment](https://www.parcelperform.com/case-studies/zenfulfillment)

## E-books & Guides

- [E-book | Go beyond post-purchase: The secret to e-commerce growth](https://resources.parcelperform.com/ebook/delivery-experience-guide): Transform your post-purchase experience into a growth engine. Get our free guide to delight customers and boost loyalty.
- [E-books](https://www.parcelperform.com/ebooks): Discover how to close gaps in your delivery experience with actionable tips from e-commerce industry experts.
- [E-books by Parcel Perform | Driving CLV for E-commerce Brands](https://www.parcelperform.com/ebooks/customer-lifetime-value-guide-ecommerce): How can your brand build lasting customer relationships? Download this e-book to learn how to drive sustainable growth by enhancing the delivery experience.
- [E-book | E-commerce Logistics Reports](https://www.parcelperform.com/ebooks/ecommerce-logistics-reports): Discover the 4 logistics reports that will transform your logistics operations into a distinct competitive advantage for your business.
- [E-book | E-commerce Returns Playbook: From Hassle to Profits](https://www.parcelperform.com/ebooks/ecommerce-returns-playbook): Download this e-book to learn how you can build a profitable, manageable and sustainable returns experience for your business.
- [E-book | Key elements of a successful email notification strategy](https://www.parcelperform.com/ebooks/key-elements-of-a-successful-notification-strategy): Download these notification email samples that customers expect to receive from your e-commerce business.
- [E-books by Parcel Perform | Master the peak season delivery experience](https://www.parcelperform.com/ebooks/master-the-peak-season-delivery-experience): Keep your customers happy from checkout to fulfillment. Read this e-book to learn how to close the gaps in your delivery journey.
- [E-book | The Perfect Delivery Experience for Customer Service Teams](https://www.parcelperform.com/ebooks/perfect-delivery-experience-for-customer-service-teams): Download this guide to learn how you can create the perfect delivery experience for your customer service teams.
- [E-book | Building a Perfect Delivery Experience for E-Commerce Teams](https://www.parcelperform.com/ebooks/perfect-delivery-experience-for-ecommerce-teams): Download our quick-start guide to learn how you can launch the perfect delivery experience that keeps customers coming back.
- [E-book | Building a Perfect Delivery Experience for Logistics Teams](https://www.parcelperform.com/ebooks/perfect-delivery-experience-for-logistics-teams): Download our quick-start guide to learn how to build the perfect delivery experience for your logistics and operations teams.

## Reports

- [Reports](https://www.parcelperform.com/reports): Start using insights from the e-commerce logistics industry to fuel your organization's pursuit of growth.
- [Reports by Parcel Perform | EU Peak Season 2022](https://www.parcelperform.com/reports/peak-season-eu-report-2022): Global forecasts predict a quiet economic outlook for Peak Season 2022. Download our report to discover how logistics data can cut costs and maximize profits.

## Webinars

- [Webinar | How to build a winning E-commerce Delivery Experience (DX)](https://www.parcelperform.com/webinars/build-winning-delivery-experience): Watch Parcel Perform's webinar: How to build a winning E-commerce Delivery Experience (DX)
- [Webinar | Peak Season Masterclass](https://www.parcelperform.com/webinars/byrd-ecommerce-peak-season-masterclass-delivery-experience): Watch byrd x Parcel Perform webinar: Peak Season Masterclass: Your guide to delivery experience and operations excellence
- [Webinar | APAC: Driving customer lifetime value for e-commerce brands](https://www.parcelperform.com/webinars/driving-customer-lifetime-value-asia-pacific): Watch Parcel Perform's webinar: APAC market - Driving customer lifetime value for e-commerce brands
- [Webinar | US: Driving customer lifetime value for e-commerce brands](https://www.parcelperform.com/webinars/driving-customer-lifetime-value-us): Watch Parcel Perform's webinar: US market - Driving customer lifetime value for e-commerce brands
- [Webinar | E-commerce Returns: From Hassle to Profit](https://www.parcelperform.com/webinars/ecommerce-returns-from-hassle-to-profit): Watch Parcel Perform's webinar to learn how to turn returns into a profitable part of your business.
- [Webinar | Gaining full visibility on your last-mile operations](https://www.parcelperform.com/webinars/gaining-full-visibility-on-your-last-mile-operations): Watch Parcel Perform's webinar: Gaining full visibility on your last-mile operations
- [Webinar | Parcel Perform x Mister Spex](https://www.parcelperform.com/webinars/how-mister-spex-delights-customers-and-improves-logistics-operations): Watch Parcel Perform's webinar: How Mister Spex delights customers and improves logistics operations
- [Webinar | How To Win The Hearts of Customers in times of COVID](https://www.parcelperform.com/webinars/how-to-win-the-hearts-of-customers-in-times-of-covid): Watch Parcel Perform's webinar: How To Win The Hearts of Customers in times of COVID
- [IMRG's The Weekly Data Show #240: Localisation in Cross-Border Markets](https://www.parcelperform.com/webinars/imrgs-the-weekly-data-show-240-localisation-in-cross-border): Watch Parcel Perform’s IMRG Weekly Data Show #240 to learn quick localisation wins that make stores feel local and boost checkout, trust, and loyalty.
- [On-demand Webinar | Maximize your Revenue Potential this Peak Season](https://www.parcelperform.com/webinars/maximize-revenue-for-peak-season): Watch Parcel Perform's webinar: Maximize your Revenue Potential this Peak Season
- [Webinar | Personalizing end-to-end shopping experiences for customers](https://www.parcelperform.com/webinars/personalizing-the-end-to-end-shopping-experience-for-customers): Watch Parcel Perform's webinar: Personalizing end-to-end shopping experiences for customers
- [Webinar | How the DTC brand SNOCKS nailed the post-checkout experience](https://www.parcelperform.com/webinars/snocks-how-dtc-brand-nailed-post-checkout-experience): Watch Parcel Perform's webinar: SNOCKS: How the DTC brand nailed the post-checkout experience with Parcel Perform
- [Webinar | The DTC Experience](https://www.parcelperform.com/webinars/the-dtc-experience-challenges-and-opportunities-in-last-mile-delivery-management): Watch Parcel Perform's webinar: Challenges and opportunities in last-mile delivery management
- [Webinar | Unlocking Last-mile Visibility with Right Data Integrations](https://www.parcelperform.com/webinars/unlocking-last-mile-visibility-with-the-right-data-integrations): Watch Parcel Perform's webinar: Unlocking Last-mile Visibility with Right Data Integrations

## Events

- [Events](https://www.parcelperform.com/events): Meet Parcel Perform at leading industry trade shows and learn more about industry trends and best practices with our on-demand webinars.
- [K5 Future Retail](https://www.parcelperform.com/events/k5-future-retail): Meet us at K5 Future Retail, where top e-commerce leaders and innovators shape the future of retail.
- [Manifest Vegas 2025](https://www.parcelperform.com/events/manifest-vegas): Join us February 10th - 12th at Manifest Vegas 2025, the International Showcase of Supply Chain & Logistics technology.
- [CX Retail Europe Exchange 2025](https://www.parcelperform.com/events/cx-retail-exchange-europe-2025): Meet Parcel Perform at CX Retail Europe Exchange! Learn how our AI-driven delivery experience platform elevates the e-commerce customer experience.
- [DELIVER Europe 2025](https://www.parcelperform.com/events/deliver-europe-2025): Meet us at DELIVER Europe 2025, Europe's elite retail meeting event where business matchmaking powers retail innovation.
- [Winning in AI Commerce: The Delivery Experience Playbook for Retailers](https://www.parcelperform.com/events/deliver-europe-2025-winning-in-ai-commerce): Learn how to win in the era of AI Commerce. Get actionable strategies for your delivery experience, logistics, and post-purchase journey. Watch now.
- [eTail Fall Boston 2025](https://www.parcelperform.com/events/etail-fall-boston-2025): Meet us at eTail, where industry-leading e‑commerce professionals gather for immersive strategies, peer collaboration, and high-impact networking.
- [eTail Palm Springs 2025](https://www.parcelperform.com/events/etail-palm-springs-2025): Meet us at eTail Palm Springs 2025, where the top minds in retail meet, collaborate and learn about the e-commerce and logistics industry.
- [Parcel Forum 2025](https://www.parcelperform.com/events/parcel-forum-2025): Meet us at PARCEL Forum 25, where logistics leaders connect to shape the future of parcel fulfilment.
- [BVL Supply Chain CX 2024](https://www.parcelperform.com/events/bvl-supply-chain-cx-2024): Meet us at BVL Supply Chain CX 2024, the supply chain event where top players and innovators from logistics will gather to network.
- [DELIVER America 2024](https://www.parcelperform.com/events/deliver-america-2024): Meet us at DELIVER America 2024, where top solution providers, thought leaders and pioneers in retail, logistics and commerce come together.
- [DELIVER Europe 2024](https://www.parcelperform.com/events/deliver-europe-2024): Meet us at DELIVER Europe 2024, Europe's elite retail meeting event where business matchmaking powers retail innovation.
- [Ecommerce Berlin Expo 2024](https://www.parcelperform.com/events/ecommerce-berlin-expo-2024): Meet us at Ecommerce Berlin Expo, a one-day B2B Expo & Conference for e-commerce service providers.
- [eTail Palm Springs 2024](https://www.parcelperform.com/events/etail-palm-springs-2024): Meet us at eTail Palm Springs 2024, where the top minds in retail meet, collaborate and learn about the e-commerce and logistics industry.
- [FUTR North America 2024](https://www.parcelperform.com/events/futr-north-america-2024): Meet us at FUTR North America, the event where the brightest minds in retail, marketing and commerce come together to define the future of commerce.
- [Green Mountain Summit 2024](https://www.parcelperform.com/events/green-mountain-summit-2024): Meet us at the Green Mountain Summit to learn about the latest supply chain trends and discuss strategies impacting mega-volume shippers.
- [Leaders in Logistics Summit 2024](https://www.parcelperform.com/events/leaders-in-logistis-summit-2024): Meet us at Leaders in Logistics Summit 2024, the leading logistics event for senior parcel delivery & e-commerce professionals.
- [Manifest 2024](https://www.parcelperform.com/events/manifest-2024): Meet us at Manifest 2024, the global destination that brings together the innovators who are transforming end-to-end supply chain and logistics.
- [Parcel Forum 2024](https://www.parcelperform.com/events/parcel-forum-2024): Meet us at Parcel Forum 2024, the #1 small-package fulfillment supply chain show in the US, offering education, networking, and the latest industry trends.
- [RILA LINK 2024](https://www.parcelperform.com/events/rila-link-2024): Meet us at RILA LINK: The Retail Supply Chain Conference 2024, the supply chain event built for retailers, grocers, and product manufacturers.
- [Smart Retail Tech Expo 2024](https://www.parcelperform.com/events/smart-retail-tech-expo-2024): Meet us at Smart Retail Tech Expo, the UK's leading show bringing digital innovation to the retail sector.
- [BGSA Holdings Supply Chain Conference](https://www.parcelperform.com/events/bgsa-holdings-supply-chain-conference-2023): Meet us at BGSA Holdings Supply Chain Conference 2023. Book a meeting with our team there.
- [BVL International Supply Chain Conference 2023](https://www.parcelperform.com/events/bvl-2023): Meet us at BVL International Supply Chain Conference, the networking event on logistics and supply chain management.
- [Decision Intelligence Summit 2023](https://www.parcelperform.com/events/decision-intelligence-summit-2023): Meet us at the Decision Intelligence Summit to discover AI potential for business growth in supply chain management, retail, and other industries.
- [DELIVER Americas 2023](https://www.parcelperform.com/events/deliver-americas-2023): Meet us at DELIVER Americas 2023, the leading global event for logistics and supply chain. Book a meeting with our team there.
- [Deliver Connect Global](https://www.parcelperform.com/events/deliver-connect-global-2023): Meet us at Deliver Connect Global, the premier virtual community for e-commerce, logistics and supply chain. Book a virtual meeting with out team.
- [DELIVER Europe 2023](https://www.parcelperform.com/events/deliver-europe-2023): Meet us at DELIVER Europe 2023, the premier event for e-commerce & logistics. Book a meeting with our team there.
- [DeliveryX World 2023](https://www.parcelperform.com/events/deliveryx-world-2023): Join us at DeliveryX World, a premier event which brings together leading minds in delivery.
- [Ecommerce Berlin Expo](https://www.parcelperform.com/events/ecommerce-berlin-expo-2023): Meet us at Ecommerce Berlin Expo, a one-day event for industry experts to learn and engage in e-commerce industry. Book a meeting with our team there.
- [eTail Asia Connect](https://www.parcelperform.com/events/etail-asiaconnect-2023): Meet us at eTail Connect Asia where senior eCommerce and Digital Marketing executives from the leading 100 Asian retailers come together.
- [eTail Palm Springs](https://www.parcelperform.com/events/etail-palmsprings-2023): Meet us at eTail Palm Springs and network with leading eCommerce and digital marketing retail leaders. Book a meeting with us there.
- [Future Logistics by Startport](https://www.parcelperform.com/events/future-logistics-2023): Meet us at Future Logistics where you can get to know the innovations for more digital and sustainable logistics.
- [Leaders in Logistics Last Mile](https://www.parcelperform.com/events/leaders-in-logistics-last-mile-2023): Meet us at Leaders in Logistics Last Mile, where retailers and carriers meet to shape the future of delivery.
- [Leaders in Logistics](https://www.parcelperform.com/events/leaders-in-logistics-summit-2023): Meet us at Leaders in Logistics Summit, where the world’s leading carriers, postal operators, and retail logistics professionals to come together.
- [LogiMAT 2023](https://www.parcelperform.com/events/logimat-2023): Meet us at the leading international trade fair, LogiMAT 2023, to learn more about innovative logistics.
- [Logistics Plus 2023](https://www.parcelperform.com/events/logistics-plus-2023): Come and learn the latest trends and developments in the fields of logistics, SCM and purchasing at Logistics Plus 2023.
- [Manifest Vegas](https://www.parcelperform.com/events/manifest-vegas-2023): Meet us at Manifest Vegas, the event that brings together logistics tech and supply chain industry experts. Book a meeting with us there.
- [Parcel+Post Expo 2023](https://www.parcelperform.com/events/parcel-and-post-2023): Meet us at the global's leading event for world's parcel delivery, e-commerce logistics and postal industries.
- [Parcel Forum 2023](https://www.parcelperform.com/events/parcel-forum-2023): Join us at Parcel Forum, the premier event for parcel shipping and logistics professionals.
- [Retail Insights 2023](https://www.parcelperform.com/events/retail-insights-2023): Join us at Retail Insights 2023, Northern Europe's largest retail conference! Let's deep dive on the insights and experience of the retail industry together.
- [Seamless Europe 2023](https://www.parcelperform.com/events/seamless-europe-2023): Come meet us at Seamless Europe 2023, the leading event for the future of retail, e-commerce, payments and fintech across Europe.
- [Shoptalk US 2023](https://www.parcelperform.com/events/shoptalk-us-2023): Meet us at Shoptalk US 2023, where thousands of retail changemakers come together every year to create the future of retail.
- [Transport Logistic SEA](https://www.parcelperform.com/events/transport-logistic-sea-2023): Meet us at transport logistic Southeast Asia, where the world’s leading service providers meet, network and trade with top buyers from the region.

## Glossary

- [Parcel Perform Glossary](https://www.parcelperform.com/glossary): Your one stop resource for all e-commerce terminology from checkout to post-purchase.
- [What is AI in Logistics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ai): Artificial intelligence (AI) is the simulation of human intelligence processes by machines, enabling them to learn, reason, and make decisions.
- [What is AI Brand Mentions? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ai-brand-mentions): What is AI Brand Mentions? Earn high-converting AI brand mentions by transforming operational logistics and delivery data into machine trust signals.
- [What is the AI Commerce and Why It Matters](https://www.parcelperform.com/glossary/ai-commerce): What is AI Commerce? Our guide explores how generative AI is reshaping e-commerce and the delivery experience. Learn the strategies to thrive and win.
- [What are AI Product Recommendations? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ai-product-recommendations): Learn how AI product recommendations are shifting from on-site widgets to off-site AI agents like ChatGPT, and how brands can optimize for AI search visibili.
- [What Is AI Visibility?](https://www.parcelperform.com/glossary/ai-visibility): Don't become invisible to AI. Master AI Visibility—the strategy of turning post-purchase performance into trust signals that make AI agents recommend you.
- [What is Answer Engine Optimization (AEO)? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/answer-engine-optimization): Learn how Answer Engine Optimization (AEO) helps e-commerce brands rank in AI search results like ChatGPT and Perplexity by structuring operational data.
- [What is API Integration? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/api-integration): API integration connects your systems directly to Parcel Perform's vast carrier network for seamless tracking.
- [What is BFCM? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/bfcm): BFCM, or Black Friday Cyber Monday, are major shopping events after Thanksgiving, featuring significant discounts and influencing global retail behavior.
- [What is a Branded Tracking Page? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/branded-tracking-page): Branded tracking pages offer e-commerce shoppers real-time updates, your logo, and a better customer experience.
- [What is Carrier Integration? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/carrier-integration): Carrier integration is the process of connecting an e-commerce platform with various shipping carriers' systems to streamline shipping operations.
- [What is Cart Abandonment? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/cart-abandonment): Cart abandonment refers to the phenomenon where online shoppers add items to their shopping cart but leave the website without completing the purchase.
- [What is cross-border e-commerce logistics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/cross-border-logistics): Cross-border e-commerce shipping involves selling and shipping products to customers across international borders.
- [What is Customer Lifetime Value? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/customer-lifetime-value): Customer lifetime value (CLV) is a metric that measures the total revenue a customer is expected to generate throughout their relationship with a business.
- [What is Customer Retention? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/customer-retention): Customer retention refers to the strategies and practices that businesses employ to keep their existing customers engaged and satisfied over time.
- [What is Customer Service? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/customer-service): Customer service in e-commerce refers to the support provided to customers before, during, and after their online shopping experience.
- [What is Delivery Experience? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/delivery-experience): Master the delivery experience to eliminate WISMO, provide precision EDDs, and build lasting customer retention.
- [What are Delivery Notifications? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/delivery-notifications): Delivery notifications are messages sent to customers throughout the delivery process, providing real-time updates on the status of their e-commerce orders.
- [What is a Delivery Promise? E-commerce Guide to Shipping Deadlines](https://www.parcelperform.com/glossary/delivery-promise): Unclear delivery promises hurting your online sales? Discover what a delivery promise is and how to optimize your delivery process to boost conversions.
- [What is Direct-to-Consumer (DTC)? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/direct-to-consumer-dtc): Direct-to-Consumer (DTC) is a business model where brands sell their products directly to consumers, bypassing traditional retail intermediaries.
- [What is E-commerce Analytics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ecommerce-analytics): What is eCommerce Analytics? Harmonize logistics data, lower shipping costs, and maximize customer retention.
- [What is E-commerce Checkout? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ecommerce-checkout): What is E-commerce Checkout? Optimize your e-commerce checkout with high-precision delivery promises, AI optimization, and frictionless conversion.
- [What is E-Commerce Data Management? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ecommerce-data-management): E-commerce data management is the process of collecting, organizing, and analyzing data related to customer interactions and delivery operations.
- [What is eCommerce Logistics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/ecommerce-logistics): What is eCommerce Logistics? Learn how to streamline fulfillment, cut last-mile costs, and leverage multi-carrier data for growth.
- [What is Estimated Delivery Date (EDD)? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/estimated-delivery-date): Estimated Delivery Dates (EDDs) tell customers when their package will arrive, allowing them to plan accordingly.
- [What is First-Mile Delivery? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/first-mile-delivery): E-commerce success starts before the last mile. First-mile delivery (product pickup) impacts costs and speed. Learn how to optimize it.
- [What is Generative Engine Optimization (GEO)?](https://www.parcelperform.com/glossary/generative-engine-optimization): Learn how Generative Engine Optimization (GEO) helps e-commerce brands rank in AI search engines like ChatGPT and Perplexity using operational trust signals.
- [What is Hyper-Personalized CX? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/hyper-personalized-customer-experience): A hyper-personalized customer experience uses data and AI to tailor content and recommendations to individual customers based on their unique preferences.
- [What is Insights-Driven Marketing? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/insights-driven-marketing): Insights-driven marketing is a strategic approach that uses data and analytics to understand customer behavior and preferences.
- [What is Last-Mile Delivery? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/last-mile-delivery): Last-mile delivery is when a product travels from a warehouse to the customer's doorstep. It has a crucial role in customer satisfaction and brand perception.
- [What are Logistics KPIs? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/logistics-kpis): Logistics Key Performance Indicators (KPIs) are measurable values that businesses use to evaluate their logistics operations.
- [What are Logistics Reports? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/logistics-reports): Logistics reports are analytical documents that provide detailed insights into an e-commerce business's supply chain and delivery operations.
- [What is Multi-Carrier Tracking? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/multi-carrier-tracking): Multi-carrier tracking monitors packages across different shipping companies, giving you one view of all your outbound and inbound deliveries.
- [What is a Multi-Level Account Structure? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/multi-level-account-structure): Multi-level accounts offer centralized control, regional insights, and compliance for streamlined deliveries.
- [What is parcel / delivery tracking? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/parcel-delivery-tracking): Parcel or delivery tracking is the process of tracking the whereabouts of a customer's e-commerce order after checkout.
- [What is Parcel Spend Management? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/parcel-spend-management): Parcel Spend Management is the process of optimizing, controlling and reducing the costs associated with shipping parcels in e-commerce operations.
- [What is Post-Purchase Behavior? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/post-purchase-behavior): Learn how post-purchase behavior, from evaluation to rationalization, impacts e-commerce retention. Discover how to optimize the journey after checkout.
- [What are Post-Purchase Notifications? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/post-purchase-delivery-notifications): Post-purchase / delivery notifications give customers updates on order status, fostering transparency and managing expectations through the delivery journey.
- [What is Post-Purchase Engagement & Communication?](https://www.parcelperform.com/glossary/post-purchase-engagement-communication): Master post-purchase engagement and communication. Learn how branded tracking, proactive notifications, and automated email flows drive e-commerce retention.
- [What is the Post-Purchase Experience and Why It Matters](https://www.parcelperform.com/glossary/post-purchase-experience): What is post-purchase and why is it crucial for e-commerce success? Explore its impact on customer retention and how to optimize your e-commerce strategy.
- [What is Pre-Shipment? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/pre-shipment): Pre-shipment encompasses the critical, behind-the-scenes processing stage. Optimizing it ensures efficient fulfillment, and satisfied customers.
- [What is Predictive Analytics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/predictive-analytics): Predictive analytics transforms logistics data from a historical record into a powerful tool for forecasting future challenges and opportunities.
- [What are Prescriptive Insights? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/prescriptive-insights): Prescriptive insights are data-driven recommendations that provide businesses with clear guidance on the best actions to take to achieve their objectives.
- [What is Real-Time Analytics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/real-time-analytics): Real-time analytics is the process of collecting and analyzing data as it's generated, providing immediate insights into current trends and patterns.
- [What is Real-Time Optimization? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/real-time-optimization): Real-time optimization (RTO) is the process of continuously analyzing data and making adjustments to processes in real-time to achieve the best outcome.
- [What is Real-Time Shipment Tracking? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/real-time-shipment-tracking): Real-time shipment tracking refers to the ability to monitor the location and status of a package as it moves through the shipping process.
- [Request for Proposal (RFP)](https://www.parcelperform.com/glossary/request-for-proposal-rfp): Writing an RFP? Avoid common pitfalls and learn how to build requests that focus on strategic outcomes to find your ideal partner.
- [What is Return Merchandise Authorization? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/return-merchandise-authorization-rma): RMA is a unique identifier assigned to a product that a customer intends to return. It is a process used in e-commerce to manage product returns.
- [What is Returns Automation? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/returns-automation): Learn how returns automation streamlines reverse logistics, reduces fraud with AI, and converts refunds into exchanges to protect e-commerce revenue.
- [What is Returns Management? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/returns-management): Returns management is the process of handling product returns and is essential for a seamless returns experience.
- [What is Returns / Reverse Logistics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/returns-or-reverse-logistics): Reverse logistics is the process of managing product returns from customers back to the seller or manufacturer.
- [What is Shipment Consolidation? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/shipment-consolidation): Shipment consolidation is when you combine small shipments to simplify shipping and lower e-commerce shipping costs.
- [What is Shipment Volume Analysis? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/shipment-volume-analysis): Shipment volume analysis dissects e-commerce order flow, revealing trends, peaks, and carrier performance to help optimize inventory, costs, and deliveries.
- [What is Shipping Analytics? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/shipping-analytics): Shipping analytics is the process of using shipment data to optimize e-commerce logistics and improve efficiency.
- [What is a Shipping Carrier? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/shipping-carrier): A shipping carrier is a company responsible for transporting goods from one location to another in the e-commerce supply chain.
- [What is Sustainable Returns Management? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/sustainable-returns-management): Learn how sustainable returns management reduces carbon emissions and landfill waste in e-commerce through consolidated logistics and circular economy practi.
- [What is Third-Party Logistics (3PL)? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/third-party-logistics-3pl): Third Party Logistics or 3PL, refers to the outsourcing of logistics and supply chain management processes to an external provider.
- [What is a Tracking Number? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/tracking-number): A tracking number is a unique identifier assigned to a shipment, allowing customers and businesses to track the progress throughout the shipping journey.
- [What is Transit Time? | Parcel Perform Glossary](https://www.parcelperform.com/glossary/transit-time): Transit time refers to the duration it takes for a parcel to travel from its origin to its final destination in the e-commerce logistics process.
- [What is WISMO / WISMR? Your Guide to Reducing Customer Calls.](https://www.parcelperform.com/glossary/wismo-wismr): "Where Is My Order?" requests affecting your customer service teams? Learn how to reduce WISMO requests through your post-purchase strategy.

## Insights / Blog

- [Insights](https://www.parcelperform.com/insights): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Parcel Perform at BANSEA’s War Room Serie](https://www.parcelperform.com/insights/2018-parcel-perform-at-banseas-war-room-series-events): Parcel Perform joined one of our investors, BANSEA in their War Room Series.
- [New Feature Release: Tags For Your Parcel Analytics Dashboard](https://www.parcelperform.com/insights/2019-new-feature-release-tags-for-your-parcel-analytics-dashboard-product): Parcel Perform is proud to announce that we released a new feature update extending our advanced Location Filters and Parcel Tags.
- [Preparing For 2021 Peak Season: E-Commerce Shopping Trends](https://www.parcelperform.com/insights/2021-peak-season-trends): As we enter into the busiest time of the year for retail brands and marketplaces, what are some 2021 peak season trends to stay ahead of?
- [Starting 2022 with a note from Parcel Perform's founders, Arne & Dana](https://www.parcelperform.com/insights/2022-ppfounders-note): As 2021 ends, we sat down with our founders, CEO, Arne Jeroschewski, and CCO, Dana von der Heide, they reflected on Parcel Perform's Journey so far.
- [Overcome 6 barriers to maximize returns profits](https://www.parcelperform.com/insights/2023-6-barriers-to-maximize-returns-profits): The path to profitable returns is not easy. Here are several barriers that e-commerce businesses face.
- [Shipment Notifications Reports: Perfect your notifications strategy](https://www.parcelperform.com/insights/2023-shipment-notifications-reports): Continuously optimize your notifications strategy with powerful customer insights derived from your notification data.
- [2026 AI Budget: Marketing or Logistics? Analyze the Delivery Gap](https://www.parcelperform.com/insights/2026-ecommerce-ai-budget-marketing-logistics): Stop guessing. Learn how to use AI to analyze the "Promise vs. Reality" delivery gap to decide if your 2026 budget belongs in Marketing or Logistics.
- [2026 Logistics AI Stack: Planning, Execution & Visibility Tools](https://www.parcelperform.com/insights/2026-logistics-decision-intelligence-landscape): Master the 2026 logistics landscape. Learn how to stack AI tools like Blue Yonder and Parcel Perform to automate decisions and optimize global supply chains.
- [Expert Insights: 3 Data Secrets for E-commerce AI Success](https://www.parcelperform.com/insights/3-data-secrets-to-power-ecommerce-ai-success): Unlock AI's potential with 3 data secrets. Learn how accuracy, completeness, consistency drive e-commerce growth.
- [The New Normal: 4 Consumer Trends in 2021 that will Persist Post-COVID](https://www.parcelperform.com/insights/4-consumers-trends-in-2021): What will be the new normal? Here are 4 counsumer trends in 2021 that will persist post-COVID and how Parcel Perform can help your business stand out.
- [AI E-commerce Growth: 5 Strategies for Growth Beyond 8.76% Projections](https://www.parcelperform.com/insights/5-ai-strategies-for-ecommerce-growth): Learn how leading e-commerce businesses leverage AI for exponential growth. Discover 5 strategies you can implement today.
- [5 Best Ways to Reduce Cart Abandonment in Southeast Asia](https://www.parcelperform.com/insights/5-best-ways-to-reduce-cart-abandonment-in-southeast-asia): Learn how transparency, trust-building, and efficiency can not only reduce cart abandonment but also foster lasting connections with customers.
- [5 Biggest Consumer Behavior Trends in Southeast Asia](https://www.parcelperform.com/insights/5-biggest-consumer-behavior-trends-in-southeast-asia): Explore the latest consumer trends in Southeast Asia, from the increasing emphasis on sustainability practices to growing significance of customer service.
- [5 Post-Purchase Strategies to Improve Customer Retention](https://www.parcelperform.com/insights/5-post-purchase-strategies-to-improve-customer-retention): How can e-commerce brands utilise notifications to enhance customer's post-purchase experience and drive customer retention?
- [5 star features you can adopt to elevate your notifications](https://www.parcelperform.com/insights/5-star-notification-features): Notifications are powerful customer engagement touchpoints. Perfect the delivery experience with these 5 star features.
- [6 highlights from the Inside Retail Live 2020 event](https://www.parcelperform.com/insights/6-customer-experience-highlights-from-inside-retail-live-2020): Parcel Perform was in Australia for Inside Retail Live! Here's some of our key customer experience takeaways from the 2 days
- [AI Crawl Frequency: Why Your Ecommerce Product is Invisible](https://www.parcelperform.com/insights/6-day-ai-crawl-product-invisible): AI crawl frequency dictates product discovery. Learn why GPTBot's 6-day cycle makes new e-commerce launches invisible and how to fix your SEO strategy.
- [Do not miss these 7 Logistics and E-commerce Conferences in 2020](https://www.parcelperform.com/insights/7-logistics-ecommerce-conferences-2020): Looking to expand into Europe, Australia, or Singapore? Here are some events to keep an eye out for.
- [8 Busiest Shipping Routes to and from the United States 2023](https://www.parcelperform.com/insights/8-busiest-shipping-routes-to-and-from-the-united-states-2023): Discover 8 busiest U.S. cross-border e-commerce routes, top carriers, transit times, and trends driving global online shopping growth. Ask ChatGPT
- [Our 8 Key Takeaways From The Australia Retail Week In Melbourne](https://www.parcelperform.com/insights/8-key-takeaways-australian-retail-week): We went to Inside Retail Live in Melbourne! Here's our key takeaways about the Australian e-commerce market
- [9 Best AI Visibility Tools for E-Commerce](https://www.parcelperform.com/insights/9-best-ai-visibility-tools-ecommerce): Stop losing sales to AI filters. Compare the top 9 AI visibility tools to optimize your delivery data and win recommendations in ChatGPT and Perplexity.
- [Advance your delivery notifications with Time-based Triggers](https://www.parcelperform.com/insights/advanced-notifications-with-time-based-triggers): 47% of consumers say they won’t order again from a brand with poor delivery notifications. Leverage smart time-based triggers to personalize customer journey.
- [Parcel Perform's Vision: AI at the Core of E-commerce's Future](https://www.parcelperform.com/insights/ai-at-the-heart-of-every-delivery): Learn how Parcel Perform puts AI at the core of delivery to optimize costs, boost customer satisfaction, and create a competitive edge.
- [Logistics in AI Commerce: Cut Costs with Intelligent Automation](https://www.parcelperform.com/insights/ai-automation-slashes-ecommerce-logistics-costs): Learn how Intelligent Automation cuts e-commerce logistics costs. Streamline workflows, boost efficiency , and prepare for AI Commerce.
- [The HTTPS Myth: How AI & Bots Expose Staging Sites](https://www.parcelperform.com/insights/ai-bots-expose-staging-sites): Think your HTTPS staging site is a secret? SSL certificates publish dev URLs to public logs, exposing them to AI bots. Learn how to secure your retail data.
- [AI Commerce Carrier Scorecard: Protect Brand from Peak Season Failure](https://www.parcelperform.com/insights/ai-commerce-carrier-visibility-scorecard): In AI Commerce, carrier failures hurt your AI ranking. Learn how a real-time AI carrier scorecard protects your visibility, reduces WISMO, and cuts costs.
- [Proof Over Promises: Win at AI Commerce with a Flawless Delivery](https://www.parcelperform.com/insights/ai-commerce-flawless-delivery-as-proof): In AI Commerce, a promise isn't enough. AI agents now judge your post-purchase proof. Learn how flawless delivery and seamless returns is your best marketing.
- [CEO Guide: Win AI Commerce with Hyper-Rational Data](https://www.parcelperform.com/insights/ai-commerce-hyper-rational-world): Your marketing is obsolete. E-commerce is now hyper-rational, driven by AI and data. Our CEO explains the new rules you need to win.
- [Improving E-commerce EDD Accuracy with AI for AI Commerce Success](https://www.parcelperform.com/insights/ai-commerce-predictive-edd-accuracy): Predictive AI & Decision Intelligence for pinpoint e-com EDD accuracy. Boost conversions, build trust & reliability, cut cart loss for AI Commerce success.
- [Win Peak Season with an AI-Powered Returns Policy | AI Commerce](https://www.parcelperform.com/insights/ai-commerce-returns-policy-trust-signals): Your static returns policy is losing peak season sales. Leverage AI to create a dynamic trust signal that wins both human and AI-agent-driven purchases.
- [AI Commerce: How Returns Strategy & Trust Signals Define AI Visibility](https://www.parcelperform.com/insights/ai-commerce-returns-strategy-visibility): Your returns process is a public trust signal for AI agents. Optimize your returns experience to boost AI Visibility and win in the new era of AI Commerce.
- [AI Commerce Audit: How Trust Signals Drive Brand Visibility](https://www.parcelperform.com/insights/ai-commerce-trust-signal-audit): Your logistics data determines if AI recommends your brand. Learn to audit delivery, visibility, and returns metrics to build powerful AI Trust Signals.
- [AI Commerce Visibility: Why Content-Only GEO Tools Fail E-commerce](https://www.parcelperform.com/insights/ai-commerce-visibility-tools-comparison): AI agents audit operations, not just text. Discover why content-led GEO tools fall short and how logistics trust signals determine your AI ranking.
- [AI Context Window Optimization for E-Commerce Developers](https://www.parcelperform.com/insights/ai-context-window-optimization-ecommerce): Learn how to optimize HTML for AI search agents. Prevent LLM truncation and ensure your delivery data ranks in AI-generated shopping recommendations.
- [AI-driven EDDs make the delivery experience more seamless and reliable](https://www.parcelperform.com/insights/ai-driven-edd-makes-delivery-experience-seamless-reliable): AI-driven estimated delivery dates are key to making your customers' delivery experience much more seamless and reliable.
- [How to Solve E-commerce Logistics Chaos with the Right AI Platform](https://www.parcelperform.com/insights/ai-drives-logistics-efficiency-growth): Drive logistics efficiency & growth! Learn how the right AI platform solves e-commerce chaos, tackles delays & boosts visibility. Read Parcel Perform's guide.
- [AI in E-commerce Logistics: Build Supply Chain Trust Signals](https://www.parcelperform.com/insights/ai-ecommerce-logistics-trust-signals): AI agents constantly evaluate your logistics. Transform your supply chain into an adaptive network that builds trust signals and ensures e-commerce success.
- [AI for E-commerce Post-Purchase: Cut WISMO, Boost Loyalty](https://www.parcelperform.com/insights/ai-ecommerce-post-purchase-optimization): Stop losing customers post-purchase. See how AI optimizes e-commerce delivery, cuts WISMO, enhances tracking & builds loyalty. Read our AI guide.
- [The AI Fan-Out Effect: How AI Agents Audit Brands in 2026](https://www.parcelperform.com/insights/ai-fan-out-effect-ecommerce-visibility): Discover the Fan-Out effect: why AI agents trigger 50+ background searches to verify your brand's delivery data and reviews before recommending you to users.
- [AI Post-Purchase Playbook: Master Delivery Exception Management](https://www.parcelperform.com/insights/ai-post-purchase-exception-management): Stop reacting to delivery exceptions. Learn how AI enhancement transforms your post-purchase journey into a proactive, trust-building engine for AI Commerce
- [AI-Powered Actionable Insights for E-commerce Logistics in AI Commerce](https://www.parcelperform.com/insights/ai-powered-actionable-insights-for-ecommerce-logistics-in-the-ai-commerce-era): Optimize your e-commerce logistics with AI-powered insights. Predict issues, cut costs, and stay ahead in the AI Commerce era.
- [The AI-Powered Post-Purchase Experience: Optimizing for Peak Season](https://www.parcelperform.com/insights/ai-powered-post-purchase-experience-peak-season): Conquer peak season chaos with AI-powered delivery! Optimize logistics, cut costs, and give customers a personalized experience.
- [Predict Ecommerce Demand Drops with AI Seasonality Trends](https://www.parcelperform.com/insights/ai-seasonality-trends-ecommerce-demand-drop): Learn how to spot ecommerce demand drops 14-30 days early by tracking AI seasonality trends and predictive brand mentions in AI shopping recommendations.
- [Psychology of the AI Shopper: Reliability is Your New Key Metric](https://www.parcelperform.com/insights/ai-shopper-demands-demonstrable-reliability): In the age of AI Commerce, AI agents prioritize reliability over brand. Learn how to build verifiable trust signals to become the low-risk choice.
- [Optimize E-commerce Delivery with AI: Cut Costs, Gain Edge](https://www.parcelperform.com/insights/ai-transforms-e-commerce-delivery-from-cost-to-advantage): Stop reactive e-commerce delivery issues. Use AI for proactive logistics optimization, real-time visibility, reduced costs, and superior customer experience.
- [The Logistics of Trust: How AI Verifies Your Returns Promise](https://www.parcelperform.com/insights/ai-verifies-ecommerce-returns): In AI Commerce, a slow return damages your AI ranking. Learn how to turn reverse logistics from a cost center into a verifiable, positive Trust Signal.
- [AI Visibility in E-Commerce: Overcoming the Ghost Brand Dilemma](https://www.parcelperform.com/insights/ai-visibility-ecommerce-ghost-brand): Learn how e-commerce brands achieve AI commerce visibility by turning delivery performance data into trust signals for AI shopping recommendations.
- [Master AI Visibility: The Guide to Winning in AI-Powered E-commerce](https://www.parcelperform.com/insights/ai-visibility-peak-season-ai-commerce): In AI Commerce, AI agents are the new gatekeepers. Learn how to transform your delivery operations into powerful Trust Signals & master AI Visibility.
- [Our Founder Dana’s Key Learnings from Alibaba’s eFounder’s Fellowship](https://www.parcelperform.com/insights/alibaba-efounder-fellowship): It’s been a whirlwind of success for our founder Dana! She arrives fresh from Hangzhou, China where she spent
- [Alibaba names Katerina Petraki Head of Business Expansion.](https://www.parcelperform.com/insights/alibaba-names-katerina-petraki-as-new-head-of-business-expansion-and-strategic-partnerships): Alibaba Names Katerina Petraki as New Head of Business Expansion & Strategic Partnerships
- [Leadership Spotlight: Meet Alister Sheppard, Head of Customer Ops](https://www.parcelperform.com/insights/alister-sheppard-head-of-customer-operations-parcel-perform): In this edition of our Leadership Spotlight series, we feature Alister Sheppard, our Head of Customer Operations.
- [E-commerce Shipping in the Americas: Busiest Trade Lanes Q2 2025](https://www.parcelperform.com/insights/americas-busiest-trade-lanes-q2-2025): Discover the Q2 2025 e-commerce shipping benchmarks across the Americas. See how AI Decision Intelligence drives faster, reliable logistics.
- [Americas Q3 2025 Delivery: AI Visibility Redefines E-commerce](https://www.parcelperform.com/insights/americas-ecommerce-delivery-q3-2025-ai-visibility): Americas Q3 2025 data shows consumer trust is in delivery reliability, not speed. Brands need "AI Visibility" - clean data - to be found by AI agents.
- [Americas Q2 2025 Delivery Performance: Transit Time & Carrier Issues](https://www.parcelperform.com/insights/americas-q2-2025-delivery-performance): Q2 2025 Americas delivery performance: transit times up 13%, carrier issues down to 3.67%, and on-time performance improved to 98.25%.
- [New Parcel Monitor Is Live!](https://www.parcelperform.com/insights/announcement-new-parcel-monitor-is-live): The new Parcel Monitor is the global knowledge-sharing community dedicated to E-commerce Logistics for retailers, logistics carriers and end-consumers.
- [AI Turns Returns from Cost Center to Loyalty Magnet in AI E-Commerce](https://www.parcelperform.com/insights/applying-ai-to-returns-management-in-ai-commerce): Discover how AI-powered returns management reduces costs, prevents fraud, and boosts customer loyalty in the evolving world of AI Commerce.
- [Parcel Perform Is Back Down Under @ Australian Retail Week!](https://www.parcelperform.com/insights/australia-retail-week): Our Parcel Perform team will be attending two conferences as part of Australia Retail Week in Melbourne.
- [How To: Automate Parcel Upload For Your Parcel Perform Account](https://www.parcelperform.com/insights/automate-parcel-upload): In this article, learn how to set up an automatic parcel upload for your Parcel Perform account. We have several methods - BCC, CSV and API upload options.
- [A Data-Driven Guide to Avoiding Peak Season Post-Purchase Pitfalls](https://www.parcelperform.com/insights/avoid-peak-season-pitfalls-data-driven-post-purchase): This data-driven guide helps e-commerce businesses optimize their post-purchase experience during peak season. Learn how to improve logistics operations.
- [AWS Summit Online ASEAN - Art of the ML Deal With Arne Jeroschewski](https://www.parcelperform.com/insights/aws-summit-online-asean-arne-jeroschewski): Watch our CEO Arne Jeroschewski share our experience working with the Amazon Web Services Machine Learning Labs to develop a date of arrival prediction engine
- [Behind The Scenes](https://www.parcelperform.com/insights/behind-the-scenes-andy): In this week's series of Behind the Scenes, Andy, our back-end developer shares his journey at Parcel Perform.
- [Behind The Scenes](https://www.parcelperform.com/insights/behind-the-scenes-binh): Meet our Customer Success Specialist - Binh! He is responsible for onboarding and guiding users of our platform to ensure their experience is smooth.
- [Behind The Scenes: Meet our Product Management Intern, Axel!](https://www.parcelperform.com/insights/behind-the-scenes-intern-axel): In this update of Behind the Scenes meet Axel, our Product Management Intern.
- [Behind The Scenes: Meet Ilham, Our Product Manager](https://www.parcelperform.com/insights/behind-the-scenes-meet-ilham-our-product-manager): In this Behind the Scenes, Meet Ilham, our Junior Product Manager, who shares his experience at Parcel Perform.
- [Behind the scenes: Meet Lloyd, our Senior Digital Designer](https://www.parcelperform.com/insights/behind-the-scenes-meet-lloyd-our-senior-digital-designer): This week in our series Behind the Scenes, Llyod, Our Senior Digital Designer, to hear about his work at Parcel Perform.
- [Behind The Scenes - Meet Our Back-End Software Developer Kien](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-back-end-software-developer-kien): In another session of Behind the Scenes, we have Kien our back-end software developer based in Vietnam!
- [Behind the Scenes, we have our Business Development Manager, Dennis!](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-business-development-manager-dennis): Meet our Parcel Perform team! In this post, our Business Development Manager, Dennis shares his experiences at Parcel Perform.
- [Behind The Scenes: Meet our Chief Technology Officer, Khang](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-chief-technology-officer-khang): Meet our CTO Khang as he talks about his role at Parcel Perform and his passion about giving back to the IT, coding and developer community!
- [Behind The Scenes, Meet Our Data Scientist, Sahithya!](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-data-scientist-sahithya): Today, we speak to a member of our Machine Learning team, one of our data scientists Sahithya! Here's how a day-to-day of her life at Parcel Perform looks
- [Behind the Scenes: Meet our Key Account Manager, Katerina!](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-key-account-manager-katerina): Curious to know about what a Key Account Manager does at Parcel Perform? Katerina is here to provide you with a sneak peak into her role!
- [Behind The Scenes: Meet Our Marketing Manager, Joshua!](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-marketing-manager-joshua-poh): In this series of Behind the Scenes, we have our Marketing Manager, Joshua! Learn more about him in this blog post.
- [Behind the Scenes: Meet our Business Development Manager, Teo!](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-senior-business-developer-teo): In this next edition of our Behind The Scenes series, Teo, our Senior Business Developer from Berlin takes the centre stage
- [Behind The Scenes, Meet Our Senior Product Manager, Cris](https://www.parcelperform.com/insights/behind-the-scenes-meet-our-senior-product-manager-cris): In the series Behind the Scenes, we have our Senior Product Manager Cris!
- [Behind the Scenes: Meet our Backend Developer, Loc!](https://www.parcelperform.com/insights/behind-the-scenes-our-be-developer-loc): In this edition of Behind the Scenes, Loc gives us a peek into his role as a BE Developer and talks about his mantra in life!
- [Behind the Scenes: Meet our Business Development Manager, Orestis!](https://www.parcelperform.com/insights/behind-the-scenes-our-business-development-manager-orestis-katsoulas): In this edition of Behind the Scenes, we take a look at a typical day in the NYC office for our Business Development Manager, Orestis, and life motto!
- [Behind the Scenes: Meet our FE Chapter Lead, Manh!](https://www.parcelperform.com/insights/behind-the-scenes-our-fe-chapter-lead-manh): In this edition of Behind the Scenes, we take a look at the daily activities our FE Chapter Lead, Manh, engages in and his key to happiness!
- [Behind the Scenes: Our Key Account Manager, Stefan](https://www.parcelperform.com/insights/behind-the-scenes-our-key-account-manager-stefan): In this edition of Behind the Scenes, Stefan gives us a peek into his role as a Key Account Manager and talks about his mantra in life!
- [Behind the Scenes: Meet our Senior Marketing Manager, Saumya!](https://www.parcelperform.com/insights/behind-the-scenes-our-senior-marketing-manager-saumya): In this edition of Behind the Scenes, we take a look at the daily activities of our Senior Marketing Manager, Saumya, and her advice for others in marketing!
- [Behind The Scenes: Meet Our Product Manager, Nabeel!](https://www.parcelperform.com/insights/behind-the-scenes-product-manager-nabeel): A peek into what a Product Manager's life at Parcel Perform is like.
- [Behind The Scenes: Meet Tri, Front-End Web Developer at Parcel Perform](https://www.parcelperform.com/insights/behind-the-scenes-tri): We sit down with our front-end developer Tri to talk about his role at Parcel Perform and how he got started with us.
- [Retail Case Study: Best Buy’s E-Commerce Journey](https://www.parcelperform.com/insights/best-buy-ecommerce-journey): Best Buy’s rapid e-commerce shift in 2020 boosted online sales by over 250%, redefining its retail strategy for lasting growth. Ask ChatGPT
- [Bikes Online Reduced their WISMO Inquiries by 20%](https://www.parcelperform.com/insights/bikes-online-success-story): Learn how Bikes Online leveraged Parcel Perform’s Delivery Experience Platform to reduce their WISMO inquiries.
- [2021: Black Friday and Cyber Monday Parcel Volume Growth Declined](https://www.parcelperform.com/insights/black-friday-and-cyber-monday-parcel-volume-growth-declined-2021): Parcel Perform has unveiled new logistics insights based on parcel tracking volumes around 2021’s peak e-commerce season for the United States and Europe
- [How to boost customer loyalty with post-purchase behavior analysis](https://www.parcelperform.com/insights/boost-customer-loyalty-with-post-checkout-behavior-analysis): Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.
- [7 Tactics for E-Commerce AI Search Visibility](https://www.parcelperform.com/insights/boost-ecommerce-visibility-ai-search): Boost brand citations in AI search. Learn 7 proven tactics, from schema markup to real-time logistics data, to optimize your e-commerce store for AI engines.
- [How to resolve cart abandonment and boost conversion rates with AI](https://www.parcelperform.com/insights/boost-your-conversion-rates-and-resolve-cart-abandonment-with-ai): Learn how to combat cart abandonment with AI and boost your conversion rates
- [Your E-Commerce Brand Is a Score: How AI Measures Your Reputation](https://www.parcelperform.com/insights/brand-reputation-score-ai-commerce): AI Commerce replaces e-commerce brand storytelling with Objective Reputation Scores. Discover why ops & logistics performance now define your brand equity.
- [How brands can maintain a competitive edge with delivery experience](https://www.parcelperform.com/insights/brands-competitive-edge-with-the-delivery-experience-parcel-and-post-op-ed): in an Op-ed done with Parcel and Postal Technologies, Dana von der Heide speaks on how DTC brands can drive a competitive edge with delivery experience.
- [Entrepreneurs Don't Have to Be Fearless, Just Brave](https://www.parcelperform.com/insights/brave-southeast-asia-tech-ecommerce-logistics): Our Founder and CEO, Arne Jerochewski, shares his opinion on e-commerce logistics and his experience as an entrepreneur.
- [Build or Buy : Choosing a scalable solution like Parcel Perform](https://www.parcelperform.com/insights/build-vs-buy-key-decision): in-house or, outsource them by buying one available in the market. Learn about Parcel Perform's fully integrated delivery experience platform.
- [How to: Build Your Own Branded Tracking Page](https://www.parcelperform.com/insights/build-your-own-branded-tracking-page): Here's why a branded tracking page is essential for a fantastic post-purchase experience. Create your very own branded tracking page here!
- [Building customer loyalty for DTC businesses](https://www.parcelperform.com/insights/building-customer-loyalty-for-dtc-businesses): Customer loyalty is the key to driving success for DTC businesses. Learn what are the best practice use cases in the post-purchase delivery experience.
- [Q3 2025 Busiest Shipping Lanes in Europe](https://www.parcelperform.com/insights/busiest-shipping-lanes-in-europe-q3-2025): Analysis of Europe's busiest shipping lanes in Q3 2025. Discover why reliability & OOH, not just speed, build AI Trust Signals for AI commerce.
- [Americas Logistics Q3 2025: The Busiest Trade Lanes](https://www.parcelperform.com/insights/busiest-trade-lanes-in-the-americas-q3-2025): Q3 2025 data shows reliability is the key AI Trust Signal. Learn how 99.15% FAS and locker adoption boost AI Commerce Visibility for Americas merchants.
- [Cabrella & Parcel Perform to Revolutionize Logistics Risk Management](https://www.parcelperform.com/insights/cabrella-parcel-perform-revolutionize-logistics-risk): Cabrella partnered with Parcel Perform to transform risk management and elevate customer satisfaction.
- [Real-Time Visibility: The Key to Cabrella's Risk Management Success](https://www.parcelperform.com/insights/cabrellas-data-driven-transformation): The shipping insurance industry is evolving, and Cabrella is leading the charge. Discover how Parcel Perform's platform transformed Cabrella's operations.
- [Post-Purchase ROI: A C-Suite Framework for E-commerce Profitability](https://www.parcelperform.com/insights/calculating-true-post-purchase-roi): Stop focusing on WISMO. Our 3-part framework helps you calculate true post-purchase ROI by quantifying hidden costs in customer churn and operational waste.
- [Call for Speakers for 10th edition of E-commerce Berlin Expo](https://www.parcelperform.com/insights/call-for-speakers-competition-ecommerce-berlin-expo-2026): Apply by Sept 26 for the 10th Call for Speakers at E-commerce Berlin Expo 2026 and present your expertise to 14,000+ e-commerce professionals.
- [Parcel Perform Helps E-commerce Businesses Ship to the UK and Beyond](https://www.parcelperform.com/insights/carriers-shipping-uk): Parcel Perform boasts a network of 1,015+ logistics carriers globally. We have compiled a list of some carriers we've partnered with that ship to the UK.
- [Parcel Perform Helps E-commerce Businesses Ship to the US and Beyond](https://www.parcelperform.com/insights/carriers-shipping-us): Shipping to the US? Let Parcel Perform support your multi-carrier integration needs to delight your customers in the last-mile.
- [Turning Holiday Browsers into Buyers – The Checkout Catalyst](https://www.parcelperform.com/insights/checkout-catalyst-turn-holiday-browsers-into-buyers): How to improve e-commerce conversions during the holiday season by optimizing the checkout experience. Understand the importance of clear delivery estimates.
- [Alibaba launches Miravia, a new online marketplace in Spain.](https://www.parcelperform.com/insights/chinese-e-commerce-giant-alibaba-launches-online-marketplace-miravia-in-spain): Alibaba's new online marketplace, Miravia, has launched in Spain, featuring a wide range of products from both Spanish and international brands.
- [Client-First Thinking Leads to Successful Empathetic Marketing](https://www.parcelperform.com/insights/client-first-thinking-empathetic-marketing): Our Founder and CCO, Dana shares insights on empathetic marketing and how it translates to success for our customers
- [Master Peak Season: Focus on the 20% with Parcel Perform's Co-Pilot](https://www.parcelperform.com/insights/conquer-peak-season-chaos): Conquer peak season chaos! Focus on the 20% of shipments causing 80% of issues with AI-powered insights & proactive alerts. Dominate e-commerce!
- [Drive customer engagement through Email Notifications with Klaviyo](https://www.parcelperform.com/insights/crm-email-marketing-tool-klaviyo-gdpr): Learn how to drive customer engagement with Parcel Perform's partnership with Klaviyo and drop concerns over GDPR omplications
- [Cross-border and International Logistics - Trends & Opportunities](https://www.parcelperform.com/insights/cross-border-and-international-logistics-definition-trends-opportunities): Find out what the future of cross-border and international looks like and how can you profit from it.
- [Cross-border Delivery Landscape in Europe & the Americas in Q2 2025](https://www.parcelperform.com/insights/cross-border-delivery-landscape-q2-2025): Explore Q2 2025 cross-border delivery data across Europe & the Americas. See transit times, success ratios & AI Commerce visibility insights.
- [Three ways you can overcome cross-border e-commerce challenges](https://www.parcelperform.com/insights/cross-border-e-commerce-challenges): Learn how you can prepare your business for expansion into new markets with cross-border e-commerce
- [3 Strategies to Overcome The Challenges of Cross Border E-Commerce](https://www.parcelperform.com/insights/cross-border-e-commerce-logistics-challenges): Cross border e-commerce is flourishing in 2019. Parcel Perform offers 3 strategies to help facilitate cross border e-commerce logistics.
- [The Last-Mile Paradox: Why Single-Carrier PUDO Strategies Fail](https://www.parcelperform.com/insights/cross-network-pudo-locations-api): Solve the density deficit. Discover how cross-network PUDO aggregation transforms last-mile logistics, reduces WISMO, and saves €0.40 per parcel.
- [Product Release: Custom Notification Centre, Analytics and More](https://www.parcelperform.com/insights/custom-notification-centre): Our all-new Notification Centre for you to deliver extraordinary customer experience for your customers in the coming years and peak season.
- [How to build a customer-centric business model for sustainable growth](https://www.parcelperform.com/insights/customer-centric-sustained-growth): Learn more about how increasing customer retention can help your brand achieve meaningful and sustainable growth
- [9 E-Commerce Logistics and Customer Experience Conferences To Attend](https://www.parcelperform.com/insights/customer-experience-conferences-2019): Come meet industry professionals at these e-commerce and customer experiences conferences in 2019 to round up the year in Asia and Europe.
- [Customer Experience In A Crisis – E-Commerce During The Coronavirus](https://www.parcelperform.com/insights/customer-experience-in-a-crisis): How do you maintain and manage customer experience in a crisis? Some important pointers for all retailers during this critical period
- [Discover The Secret To Retain Customers And Drive Customer Loyalty](https://www.parcelperform.com/insights/customer-experience-whitepaper): Customer retention is the key to sustainable growth. Find out how you can retain your customers in our free customer experience whitepaper.
- [How to collect ratings across the delivery journey](https://www.parcelperform.com/insights/customer-feedback-tool-ratings-across-delivery-journey): Received poor customer feedback? Collect ratings across the delivery journey to understand customer sentiment and gain feedback to drive improvements.
- [14 Customer Reactions to the Growth of Parcel Perform](https://www.parcelperform.com/insights/customer-reactions-to-parcel-perform): Read our best customer reactions to Parcel Perform’s growth as a platform, and why we are their preferred delivery experience solution.
- [A Guide to Customer Service Recovery With Disney’s HEARD Framework](https://www.parcelperform.com/insights/customer-service-disney-tips): Learn how to handle parcel delivery delays using Disney’s HEARD framework to boost customer loyalty, improve service, and enhance brand trust.
- [Customize post-purchase tracking page to improve delivery experience](https://www.parcelperform.com/insights/customize-post-purchase-order-tracking-page): Customize your post-purchase order tracking page to transform it into a delivery experience powerhouse.
- [E-commerce Delivery: Consistently Win 5-Star Ratings with AI & Data](https://www.parcelperform.com/insights/data-driven-delivery-management-ai-copilot): Use AI & data to master e-commerce delivery. Get 5-star reviews, optimize logistics, and boost customer loyalty and retention after peak season. Learn how!
- [AI Commerce Logistics: Why Data Quality is Key to Trustworthy AI](https://www.parcelperform.com/insights/data-excellence-foundation-ai-logistics): For e-commerce, 'garbage in, garbage out' AI ruins the post-purchase journey. See how a clean data foundation fuels reliable logistics for AI Commerce.
- [Data is the Secret Weapon for E-commerce Merchants](https://www.parcelperform.com/insights/data-the-secret-weapon-for-ecommerce-merchants): Dana shares her 2023 predictions for the e-commerce logistics industry alongside some growth strategies for merchants.
- [Unlock next generation delivery updates for e-commerce](https://www.parcelperform.com/insights/date-of-arrival-predictions): Usher in the next generation of delivery updates with our date-of-arrival predictions. Find out how it all works!
- [Parcel Perform Insights | German Articles](https://www.parcelperform.com/insights/de): Read in German about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's German blog.
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/de/5-logistik-reports-um-ihre-logistikdaten-sinnvoll-zu-nutzen): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/de/das-neue-normal-4-verbrauchertrends-im-jahr-2021-die-auch-nach-der-covid-krise-anhalten-werden-und-wie-paketdienstleister-sie-unterstutzen-konnen): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/de/datenschutz-konforme-paketverfolgung): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/de/e-commerce-in-deutschland-eine-bestandsaufnahme): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [E-Commerce: Lieferperformance datengetrieben optimieren](https://www.parcelperform.com/insights/de/lieferperformance-optimieren-fulfillment-carrier-daten): Optimieren Sie Ihre E-Commerce Lieferperformance anhand von Daten! Tipps zu Fulfillment, Carrier-Management & Kommunikation für Top-Lieferzeiten.
- [SaaS-Marktführer für Delivery Experience Parcel Perform sichert](https://www.parcelperform.com/insights/de/parcel-perform-sichert-20-millionen-series-a-investment): Der profitable SaaS-Marktführer für E-Commerce Delivery Experience erhält eine strategische Investition von globalen Investoren. Die Mittel werden in
- [Parcel Perform Defines GEO for E-Commerce with AI Commerce Visibility](https://www.parcelperform.com/insights/defining-geo-ai-commerce-visibility): 39% of consumers use AI for shopping. This new 'GEO' era values operational performance. Parcel Perform's AI Commerce Visibility helps you get found by AI.
- [Event roundup: Customer-centric innovation to drive customer loyalty](https://www.parcelperform.com/insights/deliver-event-2022): At Deliver 2022, Parcel Perform attended this premium in-person event to learn how customer-centric experiences were shaping brands in 2022 and beyond.
- [How do Post-Purchase Delivery Notifications drive CLV?](https://www.parcelperform.com/insights/delivery-notifications-customer-lifetime-value): Our Founder and CCO, Dana von der Heide, speaks about delivery experience best practices and logistics optimization
- [Drive operational efficiency with Delivery Notifications Data](https://www.parcelperform.com/insights/delivery-notifications-drive-operational-efficiency): Monitor your shipping notifications with our new notifications data and filters feature for increased visibility.
- [Why delivery is the biggest pain point in e-commerce in Southeast Asia](https://www.parcelperform.com/insights/delivery-the-biggest-pain-point-in-e-commerce-in-southeast-asia): Parcel Perform and iPrice conducted a survey with 80,000 e-commerce consumers across Singapore, Malaysia, Vietnam, Thailand, and Indonesia
- [Nail your customer experience with real-time delivery visibility](https://www.parcelperform.com/insights/delivery-visibility-customer-experience): Increase customer satisfaction with better visibility for customers and teams during the delivery journey.
- [Demystifying pre-shipment: What it means for e-commerce businesses](https://www.parcelperform.com/insights/demystifying-pre-shipment-for-e-commerce-business): E-commerce pre-shipment is a critical phase that often goes unnoticed. Learn how to optimize it with transparency and data.
- [Design and implement the perfect returns experience](https://www.parcelperform.com/insights/designing-implementing-perfect-returns-experience): In this article, we discuss how e-commerce businesses can offer customers the perfect returns experience that will keep them happy and spending.
- [DHL PUDO Pricing: How to Claim the €0.20 Discount Before 2026](https://www.parcelperform.com/insights/dhl-pudo-pricing-discount-2026): DHL confirms a €0.20 PUDO discount for 2026. Stop paying residential surcharges and leverage data to negotiate savings before the official rollout.
- [Diversity and Inclusion - The future of the supply chain industry](https://www.parcelperform.com/insights/diversity-inclusion-supply-chain-industry): How can businesses build an inclusive workforce? Our Founder and CCO Dana shares her opinions on the need for diversity.
- [Domestic Delivery Landscape Q2 2025: Winning in AI Commerce era](https://www.parcelperform.com/insights/domestic-delivery-landscape-q2-2025): Q2 2025 domestic delivery: Europe vs. Americas benchmarks, how AI agents rank sellers by first-attempt success, on-time rate, issue ratios, and flexibility.
- [How accurate delivery estimates drive e-commerce conversions](https://www.parcelperform.com/insights/drive-conversions-with-accurate-edd): Master the Checkout Experience with accurate, AI-driven EDDs that reduce cart abandonment and boost e-commerce conversions.
- [Beyond the Dashboard: Win the Dropshipping Firefight with AI](https://www.parcelperform.com/insights/dropshipping-ai-win-reactive-firefight): Stop the dropshipping 'reactive firefight.' AI Decision Intelligence skips dashboards to give actionable commands, prevent failures, and optimize suppliers.
- [The $7 'Portal Tax': A Crisis for E-commerce Dropshippers](https://www.parcelperform.com/insights/dropshipping-portal-tax-crisis): Dropshippers are losing $7 per order to a hidden 'Portal Tax' from managing multiple supplier portals. Learn how a unified AI platform fixes this.
- [AI Predictive EDD: Stop Vague Delivery Dates, Boost Conversions](https://www.parcelperform.com/insights/dropshipping-predictive-edd-conversions): Stop losing sales at checkout. Vague delivery dates kill conversions. AI gives dropshippers precise, predictive EDDs that boost conversions and build trust.
- [The Dropshipping Scalability Trap: Fix Manual Carrier Data with AI](https://www.parcelperform.com/insights/dropshipping-scalability-trap): Manual carrier identification costs dropshippers 5 minutes per order, creating a 'Scalability Trap.' See how AI automation enables scalable growth.
- [Fix Your Dropshipping Tech Stack: Stop Compliance Risk, Prep for AI](https://www.parcelperform.com/insights/dropshipping-tech-stack-compliance-liability): Your disparate dropshipping app stack can be a compliance time bomb. Consolidate to a single, ISO-certified platform to eliminate risk and enable future AI.
- [From Fractured to Focused: Turn Dropship Returns into Revenue](https://www.parcelperform.com/insights/dropshipping-unified-returns-revenue): Stop losing revenue to fractured returns. A unified AI widget turns refunds into exchanges, stops fraud, & cuts WISMO costs for dropshippers.
- [The Dropshipping Visibility Void: How to Fix It with AI](https://www.parcelperform.com/insights/dropshipping-visibility-void): The 'Visibility Void' costs dropshippers 84% of customers and makes them invisible to AI Commerce. Fix it with an AI-powered platform that unifies suppliers.
- [Building Exceptional Customer Experiences as a DTC Business](https://www.parcelperform.com/insights/dtc-business): With more brands shifting to the direct-to-consumer model, how can your DTC Business differentiate with the post-purchase experience?
- [E-commerce Berlin Expo 2026 Unveils Agenda for Its 10th Edition](https://www.parcelperform.com/insights/e-commerce-berlin-expo-2026): The 10th anniversary edition of E-commerce Berlin Expo for the B2B e-commerce industry in Berlin will take place on 17th & 18th of February.
- [E-commerce Berlin Expo 2026: The AI Future of Digital Commerce](https://www.parcelperform.com/insights/e-commerce-berlin-expo-2026-jubilee-edition): E-commerce Berlin Expo 2026 gathered 14,000+ attendees, 300 providers, and 150 speakers to explore how AI are reshaping digital commerce.
- [4 key logistics reports you need for e-commerce business results](https://www.parcelperform.com/insights/e-commerce-business-results-from-logistics-reports): Get clarity on your e-commerce logistics operations with these 4 powerful logistics reports that we provide.
- [Direct to Consumer - Getting the delivery Experience Right](https://www.parcelperform.com/insights/e-commerce-coffee-break-dtc-delivery-experience-claus-lautner): Claus Lautner, experienced CRO guy speaks with Dana von der Heide, CCO and Founder of Parcel Perform about DTC brands perfecting their delivery experience
- [E-Commerce Delivery Report: German and UK Consumers](https://www.parcelperform.com/insights/e-commerce-delivery-report-german-uk-consumers): European consumers are generally satisfied with the delivery of parcels, but there is still room for improvement for online retailers
- [A Guide to Optimizing First Mile & Last Mile Delivery for E-commerce](https://www.parcelperform.com/insights/e-commerce-logistics-success-first-mile-and-last-mile): Expert guide to optimizing first and last mile delivery for e-commerce. Learn how real-time data and analytics drive efficiency and boost customer experience.
- [How to leverage returns data to extract insights for business growth](https://www.parcelperform.com/insights/e-commerce-returns-analytics-insights-for-business-growth): Learn how to extract and interpret relevant data to improve the returns experience.
- [E-commerce - The bittersweet opportunity during the Ppandemic](https://www.parcelperform.com/insights/e-commerce-the-bittersweet-opportunity-during-the-pandemic): What are the opportunities for e-commerce in today's coronavirus pandemic? Our CEO Arne Jeroschewki shared his insights.
- [Our 3 Key Learnings From E2Ecommerce 2018 In Jakarta](https://www.parcelperform.com/insights/e2ecommerce-2018): We went to the e2ecommerce conference in Jakarta and learned a lot about the current landscape for online retailers in Indonesia!
- [What e-commerce businesses can expect - a glance into the future](https://www.parcelperform.com/insights/ecommerce-businesses-retail-asia-arne-interview): Our Founder and CEO Arne Jeroschewski shared his insights on e-commerce and logistics in a recent Retail Asia interview.
- [How Europe and the Americas Can Optimize E-commerce Logistics in 2025](https://www.parcelperform.com/insights/ecommerce-delivery-challenges-in-europe-and-the-americas): E-commerce delivery challenges are impacting conversions. Optimize your logistics strategy for success in Europe and the Americas.
- [The E-commerce Delivery Promise: Your Key to Checkout Conversion](https://www.parcelperform.com/insights/ecommerce-delivery-promise-trust-signal): Vague delivery promises kill conversion. Learn how to use an AI-powered EDD at checkout to create a powerful trust signal that wins high-intent customers.
- [Value-adding to the E-commerce Experience with Big Data](https://www.parcelperform.com/insights/ecommerce-experience-big-data-coalface-podcast): Our CCO and Founder Dana von der Heide shares her insights on e-commerce and logistics with podcast host, Jason Greenwood from At the Coalface Podcast
- [Our 5 Key Takeaways from E-Commerce Expo Asia 2018](https://www.parcelperform.com/insights/ecommerce-expo-asia-2018): We went to E-Commerce Expo Asia and took away many insights on customer experience and e-commerce logistics especially useful for the peak season.
- [E-Commerce Bot Detection: Stop Infrastructure Mapping & Data Theft](https://www.parcelperform.com/insights/ecommerce-infrastructure-mapping-bots): Rising 404 errors often signal malicious bots mapping your e-commerce infrastructure. Learn how behavioral detection protects your APIs and logistics data.
- [Why is logistics data crucial for e-commerce brands to succeed?](https://www.parcelperform.com/insights/ecommerce-logistics-data): Learn more about how brands can leverage logistics data to ensure e-commerce success with cost savings and elevated customer experiences.
- [Essential AI Data Readiness Checklist for E-commerce Success](https://www.parcelperform.com/insights/ecommerce-logistics-data-ai-checklist): Is your e-commerce data AI-ready? Use our essential checklist to assess data quality, integration & AI readiness for improved results.
- [Offer better deliveries by closing gaps between merchants and carriers](https://www.parcelperform.com/insights/ecommerce-merchants-carriers-data): Here's how you can close gaps between your business and your carriers to offer customers a better delivery experience.
- [Event Round Up: Ecommerce Operations Technology Summit 2022](https://www.parcelperform.com/insights/ecommerce-operations-technology-summit-florida-2022-logistics-event): Parcel Perform attended Ecommerce Operations Technology Summit in 2022. Here, industry experts shared how technology has helped to grow their business.
- [The Phantom Visit Paradox: Solving E-commerce AI Bot Traffic Spikes](https://www.parcelperform.com/insights/ecommerce-phantom-traffic-ai-bots-solutions): Stop wasting ad spend on "phantom" visitors. Learn to identify AI bot traffic in GA4 and shift your focus to the money metrics that prove real ROI.
- [Ecommerce Post-Purchase: Why 3 WISMO Tickets = 3 Lost Orders](https://www.parcelperform.com/insights/ecommerce-post-purchase-why-3-wismo-tickets-equal-3-lost): Discover why repetitive WISMO tickets destroy ecommerce retention and how proactive post-purchase notifications can reduce customer service contacts by up to
- [Revolutionizing e-commerce returns: Emerging trends and technologies](https://www.parcelperform.com/insights/ecommerce-returns-trends-and-technologies): Explore some of the emerging trends and technologies revolutionizing the e-commerce industry.
- [How to ensure a seamless post-purchase experience](https://www.parcelperform.com/insights/ecommerce-teams-seamless-delivery-experience): Learn how you can help your teams contribute to a seamless post-checkout process and reduce their workloads.
- [Ecommerce Zero-Click ROI: Proving AI Visibility Drives Revenue](https://www.parcelperform.com/insights/ecommerce-zero-click-roi-proving-ai-visibility-drives): Prove the ROI of AI search. Learn why delivery reliability data is the key to ranking in AI shopping recommendations and driving zero-click ecommerce revenue.
- [Parcel Perform: Key elements of a post-purchase notifications strategy](https://www.parcelperform.com/insights/elements-post-checkout-notifications-strategy): Post-checkout notifications are the closest thing to instant gratification in e-commerce. Here’s how you can leverage them for your e-commerce business.
- [Beyond Tracking: Elevate Your Brand in Peak Season with Parcel Perform](https://www.parcelperform.com/insights/elevate-brand-this-peak-season): Conquer peak season delivery chaos with Parcel Perform. Reduce WISMO inquiries, elevate your brand, and turn deliveries into delightful customer experiences.
- [Elevate your e-commerce game: Five key experiences to master](https://www.parcelperform.com/insights/elevate-e-commerce-5-key-experiences): Unlock e-commerce success with 5 key delivery experiences: Seamless checkouts, proactive updates, easy returns, efficient logistics, and data-driven insights.
- [Eliminate shipping blind spots with multi-carrier tracking](https://www.parcelperform.com/insights/eliminate-shipping-blind-spots-multi-carrier-tracking): Streamline shipping, boost customer satisfaction. Discover the advantages of multi-carrier tracking for your e-commerce business.
- [Emerging E-Commerce Logistics & Transportation Startups in Asia](https://www.parcelperform.com/insights/emerging-ecommerce-logistics-and-transportation-startups-in-asia): Discover Forbes Asia's top e-commerce and logistics startups, including Astro, Kargo, and Una Brands.
- [A More Intuitive Parcel Overview For Your Teams](https://www.parcelperform.com/insights/enhanced-parcel-overview): Customer service teams rejoice, we’ve got a fantastic series of upgrades coming to our Parcel Overview. Read this article to find out more.
- [3 reasons to care about the post-checkout experience](https://www.parcelperform.com/insights/essential-reasons-to-care-about-the-post-checkout-experience): Indonesia has seen steady e-commerce growth, but more can be done. Here's 3 essential reasons why you should care about the post-checkout experience.
- [Update Your Customers With EDD Notifications](https://www.parcelperform.com/insights/estimated-delivery-date): Find out why communicating the Estimated Delivery Date is vital for customer satisfaction, and how to get started with building notifications.
- [Estimated Delivery Date (EDD): Key Metrics for Delivery Reliability](https://www.parcelperform.com/insights/estimated-delivery-dates-edd-in-e-commerce): Learn how Estimated Delivery Dates (EDD) measure delivery reliability in e-commerce, using key shipping metrics from millions of global parcel shipments.
- [Europe Delivery Q3 2025: How AI Visibility Is Reshaping E-commerce](https://www.parcelperform.com/insights/europe-delivery-landscape-in-q3-2025-ai-visibility): Europe's Q3 2025 delivery data is in. First-attempt success is down, harming your brand's AI Visibility. Learn how delivery data now controls AI search.
- [European Busiest Shipping Lanes in Q2 2025](https://www.parcelperform.com/insights/european-busiest-trade-lanes-q2-2025): Q2 2025 Europe e-commerce shipping benchmarks: top 5 domestic & cross-border lanes, transit time, on-time, first-attempt success, issue ratios.
- [European Logistics News from C.H. Robison, Kuehne+Nagel, GLS and more](https://www.parcelperform.com/insights/european-logistics-news-c-h-robison-kuehne-nagel-gls-dhl-maersk): C.H. Robison, Kuehne+Nagel, GLS, and more drive innovation with sustainable shipping, integrated networks, and instant payments in Europe.
- [European Logistics News: Latest from CEVA Logistics, PostNL, and More](https://www.parcelperform.com/insights/european-logistics-news-ceva-logistics-postnl-and-others): Maersk opens French warehouse, CEVA acquires Borusan, PostNL app turns 10, PostNord grows parcels, Kuehne+Nagel issues CHF 400M bonds.
- [European Logistics News: Key Developments from DACHSER, DSV, and More](https://www.parcelperform.com/insights/european-logistics-news-key-developments-from-dachser-dsv-and-others): European logistics update: DACHSER wins packaging award, DSV's Laredo hub, CEVA pilots green transport, Maersk opens cold storage, K+N expands Airbus deal.
- [European Logistics News: Kuehne+Nagel, PostNL, and Others Lead the Way](https://www.parcelperform.com/insights/european-logistics-news-kuehne-nagel-postnl-and-others-lead-the-way): Discover how Kuehne+Nagel, PostNord, DACHSER, Maersk, and PostNL are driving innovation in EV logistics, sustainability, and parcel returns across Europe.
- [European Logistics News: Kuehne+Nagel, PostNord, PostNL, and Others](https://www.parcelperform.com/insights/european-logistics-news-kuehne-nagel-postnord-and-others): Discover the latest in EU logistics: Kuehne+Nagel’s green air freight, CEVA’s low-carbon ocean, PostNord’s A rating, Maersk’s 3PL win & PostNL price hike.
- [European Logistics News: Maersk, Kuehne+Nagel, DB Schenker and Others](https://www.parcelperform.com/insights/european-logistics-news-latest-from-maersk-kuehne-nagel-db-schenker-and-others): Explore 5 key logistics updates: Maersk’s Senegal hub, PostNord’s green ranking, DB Schenker’s EVs, CEVA’s new air route, and Orange-Kuehne+Nagel deal.
- [European Logistics News: Maersk, DHL, Ceva Logistics and Others](https://www.parcelperform.com/insights/european-logistics-news-maersk-dhl-ceva-logistics-and-others): European logistics updates: Dachser, Maersk, Scan Global Logistics, Ceva Logistics, & DHL on sustainability, ocean freight, East Africa, and more.
- [PostNord, DB Schenker, Maersk & Others Drive European Logistics](https://www.parcelperform.com/insights/european-logistics-news-postnord-db-schenker-drive-industry-changes): Explore how Maersk, DACHSER, PostNord, DB Schenker & Kuehne+Nagel are leading e-commerce logistics in Europe with sustainable and smart innovations in 2025.
- [European Logistics News: Recent Updates from Maersk, PostNL, and More](https://www.parcelperform.com/insights/european-logistics-news-recent-developments-from-maersk-postnl-dacher): European logistics updates: Maersk in India, Dachser & food banks, CEVA waste reduction, PostNord in Denmark, PostNL convenience.
- [Everything You Need to Know About Shipping to Southeast Asia](https://www.parcelperform.com/insights/everything-you-need-to-know-about-shipping-to-southeast-asia-janioasia): From shipping regulations in e-commerce markets to best practices for customs clearance, find out everything you should know about shipping to Southeast Asia.
- [Everything You Should Know About E-Commerce Logistics](https://www.parcelperform.com/insights/everything-you-should-know-about-ecommerce-logistics): What exactly is e-commerce logistics? And how can retailers better elevate their e-commerce experience in this post-pandemic world?
- [Fastest Shipping Routes in Q1 2025 and Hidden Trade-Offs](https://www.parcelperform.com/insights/fastest-shipping-routes-in-q1-2025-what-transit-times-reveal): Fast shipping isn’t always smart. Discover what Q1 2025 transit times reveal about delivery performance, hidden risks, and logistics efficiency.
- [FedEx Ground Establishes 3-Tier Driver Contractor Grading System](https://www.parcelperform.com/insights/fedex-ground-establishes-3-tier-driver-contractor-grading-system): This new performance-grading process could result in some contractors losing their exclusive rights to bid on and negotiate contracts to serve routes.
- [FedEx Plans to Consolidate Its Operating Companies by June 2024](https://www.parcelperform.com/insights/fedex-plans-to-consolidate-its-operating-companies-into-one-unified-organization): FedEx plans to consolidate its various operating companies into a single, unified organization by June 2024.
- [3 Ways To Optimize Your Post-Sale Experience For Festive Seasons](https://www.parcelperform.com/insights/festive-last-mile-experience): 3 ways to optimize your post-sale experience. Make use of this festive season to drive customer loyalty by optimising their post sale experience.
- [Three ways to boost your bottom line with smart returns management](https://www.parcelperform.com/insights/financial-impact-of-returns-boosting-your-bottom-line): Returns don't have to drain your profits. Learn how to minimize business costs and improve your returns strategy.
- [AI Visibility Index: First Benchmark for E-Commerce Recommendations](https://www.parcelperform.com/insights/first-ai-visibility-index-ecommerce): Is your brand invisible to AI? The new AI Visibility Index tracks if ChatGPT and Gemini recommend you when shoppers ask to buy. Check your rank now.
- [Fixing AI Hallucinations: Overwriting Brand Reputation in LLMs](https://www.parcelperform.com/insights/fixing-ai-hallucinations-brand-reputation): AI models often hallucinate outdated facts about your brand. Learn how to overwrite LLM memory using corpus flooding and real-time operational data.
- [The Dropshipper's $42 Crisis: Fixing Logistics for AI Commerce](https://www.parcelperform.com/insights/fixing-dropshipping-logistics-crisis): Fragmented logistics cost dropshippers $42 per order from 7 hidden failures. Learn how to fix the "carrier data mess" & thrive in the AI Commerce era.
- [Chris Fenton to lead Metro Supply Chain as President & CEO](https://www.parcelperform.com/insights/former-wincanton-plc-director-chris-fenton-to-join-metro-supply-chain): Metro's new President and CEO, Chris Fenton will lead the team in the operations and strategy of the long-standing supply chain solutions company.
- [Parcel Perform Insights | French Articles](https://www.parcelperform.com/insights/fr): Read in French about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's French blog.
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/fr/construire-une-experience-client-post-achat-5-equipes-de-votre-entreprise-qui-en-beneficieront): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/fr/construire-une-experience-client-post-achat-5-equipes-de-votre-entreprise-qui-en-beneficieront-2): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [Les principales tendances de la logistique du commerce électronique en](https://www.parcelperform.com/insights/fr/les-principales-tendances-de-la-logistique-du-commerce-electronique-en-2021-et-au-dela): Alors que les économies du monde commencent à se rétablir, l'augmentation rapide des dépenses de consommation a contribué à une grande partie des tendances
- [FREE Resource: Your E-commerce Marketing Calendar for 2018](https://www.parcelperform.com/insights/free-resource-your-e-commerce-marketing-calendar-for-2018): We have created an infographic of the major e-commerce holidays that will make good marketing opportunities for your e-commerce business
- [How Free Shipping Affects Consumer Purchase Decisions](https://www.parcelperform.com/insights/free-shipping-on-consumers-purchasing-decisions): Did you know that 59% of online shoppers view free shipping as the top influencer of their purchase decisions? Read on to find out more!
- [Win at AI Commerce: The Future of Smart Logistics](https://www.parcelperform.com/insights/future-ai-ecommerce-logistics-partner): AI is reshaping e-commerce. To win, your delivery experience must be superior. Learn how to turn logistics into a competitive edge for future growth.
- [[Interview] The Future of Parcel Delivery in the E-Commerce Logistics](https://www.parcelperform.com/insights/future-of-parcel-delivery): In this article, our founder and CEO Arne Jeroschewski talk about the future of parcel delivery and learn about his experience starting Parcel Perform.
- [What is GDPR compliant parcel tracking?](https://www.parcelperform.com/insights/gdpr-compliant-parcel-tracking): Parcel Perform is GDPR compliant and we protect your data like our own. Discover how GDPR or EU-DSGVO will impact your parcel tracking services
- [With GDPR: eCommerce Merchants Have To Send Their Tracking Emails](https://www.parcelperform.com/insights/gdpr-tracking-emails): GDPR affects how all companies collect and handle personal data. Parcel Perform shows you how it can benefit your business.
- [AI Controls Search: Your Old SEO Is Obsolete. Here's How to Win.](https://www.parcelperform.com/insights/generative-search-seo-strategy-structured-data): The SEO race is over. AI is the new gatekeeper. To win its choice, you must demonstrate performance with structured data on product, price, and delivery.
- [Germany Delivery Performance Q2 2025: Domestic & Cross-Border Trends](https://www.parcelperform.com/insights/germany-delivery-performance-q2-2025): Explore Germany’s Q2 2025 delivery trends - on-time ratios, rising issues, and AI Commerce signals that decide visibility and loyalty.
- [Set Up Your Parcel Perform Account With These 3 Easy Steps](https://www.parcelperform.com/insights/get-started-parcel-perform): Just signed up for your Parcel Perform account? Read this article to see how you can get started with our powerful parcel tracking solution.
- [Glossier Launches into Wholesale Partnership with Sephora](https://www.parcelperform.com/insights/glossier-launches-into-wholesale-partnership-with-sephora): The Direct-to-Consumer (DTC) beauty unicorn, Glossier, is entering its first-ever retailer partnership with beauty giant Sephora.
- [E-commerce customer experience: How to raise it up a notch](https://www.parcelperform.com/insights/good-to-excellent-customer-experience): Discover how leading brands turn good customer experiences into an excellent one that keeps customers coming back
- [Master AI-Driven Post-Purchase Delivery: 2026 Definitive Guide](https://www.parcelperform.com/insights/guide-ai-post-purchase-delivery): Discover how AI-driven post-purchase delivery slashes WISMO and boosts loyalty. Explore the 2026 platform matrix and actionable strategies for growth.
- [What is GEO? Optimize Delivery Data for AI Search Engine](https://www.parcelperform.com/insights/guide-generative-engine-optimization-geo): SEO is evolving. Master Generative Engine Optimization (GEO) by turning logistics data into verifiable trust signals that make you the #1 choice for AI.
- [How to Reduce E-commerce Return Rates: The Complete Guide](https://www.parcelperform.com/insights/guide-reduce-e-commerce-return-rates): Slash Your E-Commerce Return Rates! Learn how to keep more profits & boost customer satisfaction with our comprehensive guide.
- [Data-Driven Decisions in E-commerce: How Can Executives Benefit?](https://www.parcelperform.com/insights/guide-to-ecommerce-data-driven-decision-intelligence): Overcome 3 key e-commerce challenges and make confident, data-driven decisions that optimize operations and drive revenue.
- [Success beyond borders: Guide to master European e-commerce logistics](https://www.parcelperform.com/insights/guide-to-european-e-commerce): Here’s how you can optimize your European e-commerce logistics strategy to boost customer satisfaction and cut costs with data.
- [Adapt and thrive: An essential guide to e-commerce logistics in the US](https://www.parcelperform.com/insights/guide-to-us-e-commerce-logistics): Discover US e-commerce logistics trends and strategies to optimize logistics, reduce costs and drive profit growth.
- [Seamless & profitable returns. How to turn a hassle into profit.](https://www.parcelperform.com/insights/hassle-to-profit-blueprint-seamless-returns-flow): Returns doesn't have to be a hassle. In this blueprint, we highlight what it takes to implement a successful and profitable returns program.
- [Fix GA4 AI Traffic Attribution for E-Commerce](https://www.parcelperform.com/insights/hidden-ai-traffic-ga4-attribution-fix): Learn how e-commerce brands can fix GA4 attribution blind spots, track Perplexity referral traffic, and monitor AI commerce visibility to protect ROI.
- [Winning the Returns Race: Your Guide to Happy Peak Seaosn Customers](https://www.parcelperform.com/insights/holiday-returns-e-commerce-guide): Efficient Returns Management: Key to E-Commerce Success. Learn how to streamline reverse logistics, reduce cost, and turn returns into revenue opportunities.
- [7 Truths of AI Commerce: How to Optimize for AI Agent Visibility](https://www.parcelperform.com/insights/how-ai-agents-actually-rank-commerce): Stop guessing how ChatGPT sees your brand. Master the "Invisible Web" with 7 data-driven truths to win the AI interrogation and boost your Share of Model.
- [How AI is Optimizing the Intelligent Supply Chain - Trends & Solutions](https://www.parcelperform.com/insights/how-ai-is-optimizing-logistics): Learn how AI enables proactive logistics, optimizing routes and inventory for a resilient end-to-end supply chain.
- [How AI is Powering E-commerce Post-Purchase Personalization](https://www.parcelperform.com/insights/how-ai-is-powering-the-next-generation-of-e-commerce-post-purchase): Discover how AI enables scalable personalization for e-commerce, turning delivery data into exceptional customer experiences and driving retention.
- [How AI is Revolutionizing Transit Times in Global Logistics](https://www.parcelperform.com/insights/how-ai-is-revolutionizing-transit-times-in-global-logistics): Learn how AI-powered insights improve transit times, predict delays, and enhance logistics visibility for faster, more reliable deliveries.
- [Expert Insights: 3 Data Secrets for E-commerce AI Success](https://www.parcelperform.com/insights/how-ai-is-transforming-delivery-date-accuracy): Unlock AI's potential with 3 data secrets. Learn how accuracy, completeness, consistency drive e-commerce growth.
- [Industry Proven: AI Cuts E-commerce Logistics Costs by 30%](https://www.parcelperform.com/insights/how-ai-reduces-ecommerce-logistics-costs): Cut e-commerce logistics costs by 30% with AI. Learn how machine learning & predictive analytics boost efficiency & customer satisfaction.
- [How BFCM 2024 Impacted European E-commerce Deliveries](https://www.parcelperform.com/insights/how-bfcm-2024-impacted-european-e-commerce-deliveries): Europe's Black Friday Cyber Monday 2024 in review: Discover key delivery challenges and solutions for peak season e-commerce success.
- [How Consumer Shopping Patterns Affected Logistics Performance](https://www.parcelperform.com/insights/how-consumer-shopping-patterns-affected-logistics-performance): Explore how impulse buying, mobile commerce, and subscription services are transforming logistics. Optimize logistics operations during peak season.
- [How Data-Driven ETAs Reduce Cart Abandonment](https://www.parcelperform.com/insights/how-data-driven-etas-reduce-cart-abandonment): Struggling with high cart abandonment? Discover how AI-powered, data-driven ETAs reduce delivery uncertainty and increase conversions.
- [Choose the Right Parcel Tracking Solution for Your E-Commerce Business](https://www.parcelperform.com/insights/how-to-choose-the-right-parcel-tracking-solution-for-your-e-commerce-business): Putting together an impressive post-purchase experience is one of the most impactful decisions you can make for your business.
- [How to Create an Online Store in 8 Easy Steps](https://www.parcelperform.com/insights/how-to-create-an-online-store-in-8-easy-steps): A complete guide to creating an e-commerce store, covering everything from setting up your domain and hosting to choosing the best sales platform.
- [AI Commerce Visibility: SEO Strategies for Ecommerce Brands in 2026](https://www.parcelperform.com/insights/how-to-improve-ai-visibility-for-ecommerce-brands): Master Generative Engine Optimization (GEO). Learn how to use delivery data and trust signals to rank higher in AI - ChatGPT and Gemini.
- [How Unstable Tariffs Affect E-Commerce Cross-Border Deliveries](https://www.parcelperform.com/insights/how-unstable-tariffs-affect-ecommerce-cross-border-deliveries): Tariffs are disrupting global e-commerce. Learn how AI-powered insights help retailers adapt, cut delays, and stay competitive in cross-border logistics.
- [Parcel Perform To Develop The Federated Locker Interoperability](https://www.parcelperform.com/insights/imda-federated-locker): Exciting news! Parcel Perform is to develop the Federated Locker Interoperability Platform with IMDA Singapore and the Singapore Government
- [Post Purchase Evaluation: 5 Ways to Increase Repeat Sales & Retention](https://www.parcelperform.com/insights/improve-customers-post-checkout-evaluation-drive-repeat-sales): Understand why post purchase evaluation is crucial for e-commerce success. Gain actionable insights and future trends to optimize your customer experience.
- [Improve post-checkout engagement and boost your e-commerce business](https://www.parcelperform.com/insights/improve-post-checkout-engagement): Post-checkout engagement is important for e-commerce businesses. Learn how to improve it and keep customers coming back.
- [IndoTekno Podcast: State of E-Commerce Logistics in Indonesia](https://www.parcelperform.com/insights/indotekno-podcast-state-of-e-commerce-logistics-in-indonesia): Our CEO Arne Jeroschewski was invited to be a guest on IndoTekno’s inaugural podcast episode to share his insights on Indonesia’s e-commerce.
- [Parcel Perform: Seamless Integrations for your Business Processes](https://www.parcelperform.com/insights/integrating-with-parcel-perform): Parcel Perform: Seamless Integrations to Automate your Business Processes with Streamlined Data
- [Women Leading the Way in Logistics](https://www.parcelperform.com/insights/international-womens-day-2023-women-leading-the-way-in-logistics): Career advice from top female logistics leaders for success in a male-dominated field.
- [An Interview with Our Founders on Parcel Perform’s Europe Expansion](https://www.parcelperform.com/insights/interview-parcel-perform-europe-expansion): We sat down with our two founders, Arne Jeroschewski and Dana von der Heide, to hear their thoughts on the recent expansion .
- [[Interview] How Businesses Can Recover From Bad or Late Parcel](https://www.parcelperform.com/insights/interview-recover-from-bad-or-late-parcel-deliveries): Our Founder and CEO Arne Jeroschewski was recently invited as a guest on Singapore’s radio channel Money FM 89.3 by Elliott Danker. Read the transcript here.
- [Interview with Wilfred Lam: Omnichannel Logistics at LUXASIA](https://www.parcelperform.com/insights/interview-with-wilfred-lam-omnichannel-logistics-at-luxasia): Find out our key findings on omnichannel logistics in the retail space from our session with Wilfred Lam - Regional Head, Supply Chain at LUXASIA.
- [Don’t Miss These 6 Customer Experience & Logistics Presentations](https://www.parcelperform.com/insights/irce-2019): We're off to IRCE next! Here's some handpicked e-commerce and logistics-related presentations and workshops to look out for during the week.
- [3 Key Takeaways from IRCE 2019](https://www.parcelperform.com/insights/irce-2019-takeaways): Our team just returned from IRCE 2019, one of the largest and most influencial e-commerce conferences in the US. See what we took away from IRCE.
- [JD Logistics Appoints Hu Wei as New CEO](https://www.parcelperform.com/insights/jd-logistics-appoints-hu-wei-as-new-ceo): Yu Yui, the CEO of JD Logistics for the last two years, has stepped down for personal "health reasons", the company said in an exchange filing.
- [AI Commerce Visibility: Why AI Agents Rank Ops Over Content](https://www.parcelperform.com/insights/js-trap-ai-commerce-operations-over-content): Discover why AI agents ignore JavaScript and prioritize server-side operational data. Learn how AI commerce visibility connects delivery data to AI rankings.
- [Meet Parcel Perform at the K5 Conference In Berlin, Germany!](https://www.parcelperform.com/insights/k5-conference-2019): Our Parcel Perform team is gearing up for the K5 Conference in Berlin - the flagship future retail event of the German-speaking region. Meet us at Booth 29!
- [Five key considerations of an effective returns strategy](https://www.parcelperform.com/insights/key-considerations-effective-returns-strategy): Explore the five key considerations that your e-commerce business must keep in mind when developing a successful returns strategy.
- [How to enhance your notification strategy with notification triggers](https://www.parcelperform.com/insights/key-notification-triggers): How can taking control of your notification strategy elevate your customer communications? Learn all about Key Notification Triggers here!
- [Parcel Perform x Klaviyo Integration](https://www.parcelperform.com/insights/klaviyo-integration): We are thrilled to announce the Parcel Perform x Klaviyo integration to enable automation of your post-purchase flows.
- [Parcel Perform will be back at Last Mile Fulfilment Asia!](https://www.parcelperform.com/insights/last-mile-fulfilment-2018): Fresh from our participation in Inside Retail Live, we're back at this year's Last Mile Fulfilment where our CEO Arne will be a panel moderator and speaker.
- [LATAM E-commerce 2025: Logistics & Growth Trends](https://www.parcelperform.com/insights/latin-americas-e-commerce-delivery-success): 2025 LATAM e-commerce guide: Optimize logistics, maximize profits. Key strategies for delivery success & market growth.
- [Win AI Commerce with a Lean Operating Model & AI Decision Intelligence](https://www.parcelperform.com/insights/lean-operating-model-ai-decision-intelligence): Stop hiring to solve data complexity. Learn how a data platform & AI Decision Intelligence create a lean operating model to win in the new age of AI Commerce.
- [How AI-driven EDD can help you lower your business costs](https://www.parcelperform.com/insights/leverage-ai-driven-edd-to-lower-costs): Learn how our AI-driven, ultra-precise EDD can help lower your business costs
- [Learn how to harness the power of post-checkout marketing automation](https://www.parcelperform.com/insights/leverage-marketing-automation-to-streamline-your-ecommerce-strategies): Learn how to leverage marketing automation to supercharge your post-checkout strategies
- [The Locker Alliance - Powered By Parcel Perform](https://www.parcelperform.com/insights/locker-alliance-launch): The Locker Alliance - a project we undertook with IMDA and the Singapore Government was officially launched on 7 December 2018. Here's some of our thoughts.
- [Last Mile Delivery Metrics: Shipping Carrier Performance Analysis Tips](https://www.parcelperform.com/insights/logistics-intelligence-that-compares-carriers-performance): Gain a competitive edge with in-depth shipping carrier performance analysis. Identify key last mile delivery kpis & optimize logistics for efficiency.
- [The logistics report that helps identify and analyze shipment issues](https://www.parcelperform.com/insights/logistics-intelligence-that-helps-resolves-shipment-issues): Get a comprehensive overview of your shipment issues. Identify and resolve problems faster than ever before.
- [Introducing: Enhanced Logistics Intelligence Features](https://www.parcelperform.com/insights/logistics-intelligence-update): We’ve introduced some updates to the platform UI that maintains the ease of use and flexibility you know and love
- [Logistics KPIs that your Logistics Manager should be tracking](https://www.parcelperform.com/insights/logistics-kpis-every-manager-should-track): Selecting the right logistics KPIs to manage your company's supply chain can be hard. Read on to find the top logistics KPIs to analyze.
- [Logistics News in the Americas: FedEx, USPS, DHL Group and Others](https://www.parcelperform.com/insights/logistics-news-fedex-dhl-usps-and-others-drive-innovation): USPS launches stamps, FedEx acquires RouteSmart, J.B. Hunt wins sustainability, DHL cuts emissions, C.H. Robinson expands floral logistics.
- [Logistics News in the Americas: USPS, DHL, Purolator, and Others](https://www.parcelperform.com/insights/logistics-news-from-usps-dhl-purolator-c-h-robinson): Logistics giants are making headlines: USPS adjusts delivery standards, DHL electrifies its fleet, C.H. Robinson thrives, and more!
- [Logistics News in the Americas: Purolator, C.H. Robinson, and Others](https://www.parcelperform.com/insights/logistics-news-in-the-americas-ch-robinson-purolator-usps-dhl-and-ups): Explore 5 key logistics updates in the Americas: Purolator’s charity drive, USPS price hike, UPS services, C.H. Robinson’s TMS win & DHL’s €2B health push.
- [Logistics News in the Americas: FedEx, USPS, Deutsche Post and Others](https://www.parcelperform.com/insights/logistics-news-in-the-americas-fedex-usps-deutsche-post-and-others): Explore how FedEx, UPS, USPS, Deutsche Post, and C.H. Robinson are transforming logistics with new returns, global checkout, and service upgrades.
- [Logistics News in the Americas: USPS, DHL, Purolator, UPS and FedEx](https://www.parcelperform.com/insights/logistics-news-in-the-americas-from-usps-dhl-purolator-ups-fedex): USPS boosts road safety, DHL aids global relief, Purolator expands EV use, UPS adds tech expertise, and FedEx earns ethics honor.
- [Logistics News in the Americas: C.H. Robinson, DHL, USPS, and Others](https://www.parcelperform.com/insights/logistics-news-in-the-americas-innovation-roundup-from-c-h-robinson-dhl-and-others): Explore latest logistics updates in the Americas: C.H. Robinson’s AI agent, DHL’s wind power deal, USPS’s Bush stamp, Amazon’s awards, Kuehne+Nagel’s new CIO
- [Logistics News in the Americas: DHL, USPS, J.B. Hunt, and Others](https://www.parcelperform.com/insights/logistics-news-in-the-americas-latest-updates-from-dhl-usps-jb-hunt-and-others): DHL acquires IDS Fulfillment, USPS proposes 2025 rate hikes, C.H. Robinson backs EV trucks, Echo expands trailers, and J.B. Hunt honors safe drivers.
- [Logistics News in the Americas: UPS, Echo Global Logistics, DHL & More](https://www.parcelperform.com/insights/logistics-news-in-the-americas-ups-echo-global-logistics-dhl-and-others): UPS buys AHG, DHL delivers mobile heart clinic, USPS launches military stamps, C.H. Robinson hits 3M AI tasks, Echo wins Top Workplaces 2025 award.
- [Logistics News in the Americas: USPS, FedEx, and Others](https://www.parcelperform.com/insights/logistics-news-in-the-americas-usps-fedex-and-others-lead-innovation): Discover key logistics updates: USPS stamps, DHL-Shopify shipping, FedEx SAF deal, C.H. Robinson's healthcare focus, and Echo’s Estes award win.
- [4 Logistics Reports to Make Sense of Your Logistics Data [+ Examples]](https://www.parcelperform.com/insights/logistics-reports): Learn about the 4 logistics reports every business needs to have a comprehensive view of their shipping performance.
- [Logistics Showdown: Unpacking GXO and Ryder System](https://www.parcelperform.com/insights/logistics-showdown-unpacking-gxo-and-ryder-system): Compare GXO Logistics and Ryder System on innovation, global reach, sustainability, and services to see which logistics leader fits your business best.
- [Top 3 E-commerce Logistics Trends Impacting Businesses in 2021](https://www.parcelperform.com/insights/logistics-trends-e-commerce-industry): Rapid increase in consumer expenditure has contributed to a large number of logistics trends affecting the e-commerce industry in 2021.
- [Meet Parcel Perform At LogiSYM Singapore 2019!](https://www.parcelperform.com/insights/logisym-2019): Meet Parcel Perform at LogiSYM 2019 this coming May! Look out for our bright blue T-shirts and our founder Dana speaking on stage over the two days!
- [Our Key Takeaways About Logistics And Customer Experience from LogiSYM](https://www.parcelperform.com/insights/logisym-2019-takeaways): Our Parcel Perform team had a fruitful time at LogiSYM 2019! See our key highlights and takeaway points from the two days with supply chain leaders.
- [Meet Us At LogiSym’s Skunkworks Showcase In Singapore Tomorrow!](https://www.parcelperform.com/insights/logisym-skunkworks-showcase): Meet us at LogiSYM Singapore 2018 and hear from our co-founder and Chief Commercial Officer Dana von der Heide
- [The Rising Importance of Logistics Data Management for LSPs](https://www.parcelperform.com/insights/lsp-logistics-data): Explore how Logistics Service Providers (LSPs) can gain insights into their operations and stay competitive through Logistics Data.
- [3 Ways Machine Learning can help enhance your E-commerce Logistics](https://www.parcelperform.com/insights/machine-learning-for-e-commerce-logistics): We kicked off our Germany conference season with E-Commerce Berlin Expo. Check out our founder Dana's key takeaways from her Machine Learning session.
- [Improving Customer Experience with Machine Learning](https://www.parcelperform.com/insights/machine-learning-masterclass): Join Dana von der Heide, Founder and Chief Commercial Officer of Parcel Perform at an exclusive machine learning masterclass as part of the CX1 Conference
- [Manage Your Logistics SLAs With Parcel Perform](https://www.parcelperform.com/insights/manage-your-logistics-with-parcel-perform): Worry less about managing your logistics data & leave carrier performance tracking to our SLA management service.
- [Why your e-commerce business should map the post-purchase journey](https://www.parcelperform.com/insights/mapping-the-customers-post-checkout-journey): Map your customers' post-purchase customer journey and address gaps provide customers with a positive experience.
- [How market trends are affecting ecommerce businesses in 2022](https://www.parcelperform.com/insights/market-trends-ecommerce-businesses-us-apac-eu): Learn more about how E-commerce businesses can prepare themselves to face challenges in a post-pandemic climate
- [How Email Templates Can Help Your Marketing Team Achieve More](https://www.parcelperform.com/insights/marketing-email-templates-help-your-brand-achieve-more): With our notification templates, create and customize delivery emails in a few clicks to supercharge marketing efforts.
- [AI for E-commerce Returns: Cut Costs, Improve CX & Prevent Fraud](https://www.parcelperform.com/insights/mastering-ecommerce-returns-with-ai): Explore the practical AI applications that can automate your return process, provide valuable insights, and boost customer satisfaction and your bottom line.
- [Mastering Post-Purchase: How AI Enhances Customer Experience](https://www.parcelperform.com/insights/mastering-post-purchase-experience-with-ai): Learn how AI enhances customer satisfaction through personalized notifications, proactive engagement, and data-driven insights.
- [The Ultimate Guide To Maximising Your Post-Purchase Experience in 2021](https://www.parcelperform.com/insights/maximising-your-post-purchase-experience-in-2021): Learn how to optimize your post-purchase experience throughout your delivery journey. From point of checkout to the entire delivery journey.
- [McDonald’s Meets Omnichannel Needs With £250M Investment](https://www.parcelperform.com/insights/mcdonalds-to-meet-omnichannel-needs-with-250m-investment): McDonald’s ‘Convenience of the Future’ upgrade programme will introduce key innovations which includes better integration of digital sales channels.
- [Parcel Perform Will be at Meet Magento DE 2018 in Germany!](https://www.parcelperform.com/insights/meet-magento-2018): Our co-founder and CCO Dana von der Heide will be at the Meet Magento DE event in Leipzig! Come find out what we can do for your eCommerce store!
- [See Parcel Perform at Meet Magento Indonesia 2019](https://www.parcelperform.com/insights/meet-magento-indonesia-2019): Our team will be returning to Meet Magento Indonesia 2019 next! Make an appointment with us if you’re there and up for a chat.
- [Connecting Talents Across Borders, Meet Our HR Managers!](https://www.parcelperform.com/insights/meet-our-hr-managers): Meet our HR Managers Huy and Janeal and learn more about what their day to day looks like here at Parcel Perform.
- [Behind The Scenes: Meet Our intern, Jiaen!](https://www.parcelperform.com/insights/meet-our-intern-jiaen): Hear from our Business Development intern, Jiaen! Did you know that Jiaen has a collection of over 20+ film cameras?
- [Behind The Scenes: Meet Our Marketing Interns Stanley and Kimberly](https://www.parcelperform.com/insights/meet-our-marketing-interns-stanley-and-kimberly): Meet two of our interns Stanley and Kimberly in the marketing department and learn about their roles here!
- [Behind the Scenes: Meet our Product Manager, Jiamin](https://www.parcelperform.com/insights/meet-our-product-manager-jiamin): Today, we speak to our product manager, Jiamin! Here's how her day in a life at Parcel Perform looks like!
- [Meet Us In Europe](https://www.parcelperform.com/insights/meet-us-in-europe-parcel-perform-is-ready-for-you-in-germany): Parcel Perform services and coverage has entered a brand new region: Europe! If you're a brand there engage with us!
- [How e-commerce businesses can minimize inventory costs of Returns](https://www.parcelperform.com/insights/minimize-returns-inventory-management-costs): Find out how e-commerce businesses can leverage an integrated digital returns solution to lower their inventory management costs.
- [How logistics visibility transformed Mister Spex’s business operations](https://www.parcelperform.com/insights/mister-spex-success-story): Learn how Mister Spex's business teams gained greater shipment visibility with Parcel Perform's data-first delivery experience platform.
- [Monetize Your Branded Tracking Page: A Peak Season Upsell Guide](https://www.parcelperform.com/insights/monetize-branded-tracking-page-peak-season): Your tracking page has >80% engagement. Learn how to turn this untapped channel into a revenue engine with our 5-step guide for peak season upsell campaigns.
- [Multi-level accounts: Your key to managing global delivery operations](https://www.parcelperform.com/insights/multi-level-account-structure-managing-global-delivery): Multi-level account structures are an essential feature for e-commerce businesses operating globally. Here’s why.
- [Just Released: New Add-On To Manage Your Resources During Peak Season](https://www.parcelperform.com/insights/new-add-on-manage-resources-during-peak-season): Make the peak season easier to manage and in fact, exceptionally rewarding with our new user management add-on to help manage your resources
- [New Feature Release: Advanced Parcel Filter for Locations and Tags](https://www.parcelperform.com/insights/new-feature-release-filters-tags): Here's another feature to help you organise your parcels, improve the efficiency of your customer service staff Parcel Overview dashboard.
- [The Best Tracking Experience with Customizable Email Templates](https://www.parcelperform.com/insights/new-feature-tracking-experience-email-editor): Creating a branded post-purchase experience is the differentiating factor for customer loyalty. Parcel Perform helps brands achieve this easily.
- [Empower Customer Service For Peak Seasons](https://www.parcelperform.com/insights/new-parcel-details-interface-for-peak-seasons): To empower you for the peak season and future crucial, high-volume sales cycles, we developed a new Parcel Details interface for your customer service teams.
- [Kicking Off 2019: Welcome The New Parcel Perform Dashboard!](https://www.parcelperform.com/insights/new-parcel-perform-dashboard): Presenting a new and improved Parcel Perform dashboard to you to start off the year! It features detailed parcel analytics, carrier overview and much more.
- [Insights](https://www.parcelperform.com/insights/new-parcel-perform-logo): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Introducing: Our All-New Parcel Statuses, Filters And More!](https://www.parcelperform.com/insights/new-parcel-statuses-filters-exports): This 2019, we've got a feature-packed update to help manage your e-commerce logistics. Check out all the ways Parcel Perform can help.
- [3 Key Takeaways From New Retail 19 in Melbourne](https://www.parcelperform.com/insights/new-retail-19-takeaways): Our team members Dana and Dennis are back from an action-packed New Retail 19 in Melbourne!
- [Parcel Perform Is Back Down Under At The New Retail Australia 2019!](https://www.parcelperform.com/insights/new-retail-australia-2019): Parcel Perform is going back to Australia and will be exhibiting at New Retail Australia 2019! Come meet us at Booth 5 opposite the main stage!
- [North vs. South: The American Delivery Showdown During BFCM 2024](https://www.parcelperform.com/insights/north-vs-south-the-american-delivery-showdown-during-bfcm-2024): Explore how BFCM 2024 impacted logistics across the Americas, highlighting key trends, challenges, and solutions for peak-season success.
- [5 Essential notification triggers e-commerce brands need this Peak](https://www.parcelperform.com/insights/notifications-triggers-ecommerce-brands): Struggling with the shipment volume this peak season? With Parcel Perform's notification triggers delivery journey gets easier!
- [Key Takeaways from Online Retailer 2019 for Australian Retailers](https://www.parcelperform.com/insights/online-retail-2019-for-australian-retailers): We exhibited at Online Retail 2019 in Sydney in July and have some key takeaways to share with Australian retailers.
- [Parcel Perform will be at Online Retail in Sydney!](https://www.parcelperform.com/insights/online-retail-sydney-2019): Parcel Perform team is headed back to Sydney this July to exhibit at the Online Retailer Conference & Expo.
- [The Content vs. Commerce Trap: Why Operations Win in AI Search](https://www.parcelperform.com/insights/operational-trust-wins-agentic-commerce): Traditional SEO fails in Agentic Commerce. AI agents prioritize verifiable logistics data like delivery speed over keywords. Learn the GEO framework here.
- [Supercharge your business with digital logistics management](https://www.parcelperform.com/insights/optimize-digital-logistics): Supply chains are going digital. Learn how your business can leverage this to optimize your delivery journeys.
- [Optimize your logistics partner performance with tracking data](https://www.parcelperform.com/insights/optimize-logistics-performance-tracking-data): Learn how to leverage data to create better customer experiences while saving costs on your logistics operations
- [A Message From Our Founders Reflecting on 2020](https://www.parcelperform.com/insights/our-founders-reflecting-on-2020): Read a message from our founders Arne & Dana as they reflect on Parcel Perform's growth and journey through 2020.
- [Our Slush Anniversary & a Travel Back In Time](https://www.parcelperform.com/insights/our-slush-anniversary-a-travel-back-in-time): Parcel Perform was amongst the winners of the pitching competition at Slush Singapore Conference 2016!
- [Overhaul and Parcel Perform  transform supply chain visibility](https://www.parcelperform.com/insights/overhaul-and-parcel-perform-supply-chain-visibility): Overhaul and Parcel Perform partner to enhance supply chain visibility, enabling enriched insights on shipments.
- [Parcel Monitor launches database of e-commerce logistics carriers](https://www.parcelperform.com/insights/parcel-monitor-global-database-e-commerce-logistics-carriers): Parcel Monitor, Parcel Perform's data and research arm, recently launched a global carrier database for enhancing market visibility for e-commerce businesses.
- [Parcel Perform Announces Strategic Relaunch of Parcel Monitor](https://www.parcelperform.com/insights/parcel-monitor-relaunch-announcement): We are delighted to announce the strategic relaunch of Parcel Monitor, the leading E-commerce logistics community for consumers and professionals.
- [Parcel Perform - We Are Getting Ready To Launch!](https://www.parcelperform.com/insights/parcel-perform-about-to-launch): Singapore based startup Parcel Perform is about to launch their logistics software service - Parcel Perform Platform.
- [Parcel Perform accredited by IMDA under the Accreditation@SG Digital](https://www.parcelperform.com/insights/parcel-perform-accredited-by-imda-under-the-accreditationsg-digital-programme): Prestigious IMDA accreditation positions Parcel Perform as a qualified service provider to government and large enterprise buyers in Singapore
- [Parcel Perform: Decision Intelligence, AI Commerce Delivery Experience](https://www.parcelperform.com/insights/parcel-perform-ai-decision-intelligence-ecommerce-delivery): AI Commerce is reshaping e-commerce. Parcel Perform's Decision Intelligence offers superior delivery experience & operational excellence. Learn more.
- [Winning Slush Singapore & Channel News Asia!](https://www.parcelperform.com/insights/parcel-perform-amongst-the-winner-of-slush-singapore): Parcel Perform won the Slush Pitching competition and will be participating in a startup show by Channel News Asia!
- [Parcel Perform and byrd to enable last-mile visibility for e-commerce](https://www.parcelperform.com/insights/parcel-perform-and-byrd-enable-last-mile-visibility): Parcel Perform and byrd announce strategic partnership to enable last-mile visibility for Europe’s leading e-commerce retailers and D2C brands.
- [Parcel Perform & GEODIS to provide logistics visibility for e-commerce](https://www.parcelperform.com/insights/parcel-perform-and-geodis-deliver-advanced-logistics-visibility): We are embarking on an exciting new partnership with Geodis! Read more about our mutual goal to transform the logistics industry!
- [Parcel Perform and Lastmile Consulting Partner for LATAM Growth](https://www.parcelperform.com/insights/parcel-perform-and-lastmile-consulting-partnership-announcement): Parcel Perform partners with Lastmile Consulting, a top LATAM logistics provider, strengthening its market leadership in the region.
- [Parcel Perform @ E-Commerce Logistics Forum](https://www.parcelperform.com/insights/parcel-perform-at-e-commerce-logistics-forum): Invited to speak at the Cross-Border E-commerce Logistics Forum, our founder Arne shared about customer experience.
- [Parcel Perform @ Future Economy Conference](https://www.parcelperform.com/insights/parcel-perform-at-future-economy-conference): Our Parcel Perform team attended the Future Economy Conference organised by the Singapore Business Federation.
- [Parcel Perform closes USD 350k seed round](https://www.parcelperform.com/insights/parcel-perform-closed-usd-350k-seed-round): SaaS startup Parcel Perform closes a USD 350K seed funding round! They are looking to improve e-commerce experiences.
- [Parcel Perform Launches Partnership Program to Revolutionize Logistics](https://www.parcelperform.com/insights/parcel-perform-e-commerce-partnership-program): Parcel Perform launches groundbreaking partnership program to revolutionize e-commerce delivery and logistics.
- [Parcel Perform enrolled in IMDA’s SG:D Spark programme & named winner](https://www.parcelperform.com/insights/parcel-perform-enrolled-in-imdas-sgd-spark-programme-and-named-winner-for-its-e-commerce-logistics-software-at-the-world-post-parcel-awards-2019): Parcel Perform is now officially enrolled in Infocomm Media Development Authority (IMDA)’s SG:D Spark programme!
- [Parcel Perform expands into Europe with global brand refresh](https://www.parcelperform.com/insights/parcel-perform-expands-into-europe-with-global-brand-refresh): Parcel Perform, the leading carrier-independent parcel tracking SaaS platform, today announced its expansion into Europe with its new office in Germany.
- [Parcel Perform’s year in review](https://www.parcelperform.com/insights/parcel-perform-founders-note-2023): Arne and Dana, kicked off 2023 by reflecting on Parcel Perform's journey and the opportunities for the coming year.
- [Parcel Perform Named #1 Europe Leader in G2 Summer 2025 Report](https://www.parcelperform.com/insights/parcel-perform-g2-europe-leader-summer-2025): Based on verified user reviews, G2 names Parcel Perform the #1 Leader in Europe for Multicarrier Parcel Management. Learn how our AI transforms logistics.
- [Parcel Perform Named G2 Spring 2026 Leader in Package Tracking](https://www.parcelperform.com/insights/parcel-perform-g2-leader-spring-2026): Parcel Perform achieved Leader status in the Spring 2026 G2 Reports for Package Tracking, driven by 100% user satisfaction and AI-ready logistics innovation.
- [Parcel Perform goes 360-degree virtual reality!](https://www.parcelperform.com/insights/parcel-perform-in-360-degree-virtual-reality-2): Watch our 360-degree pitch on the Channel News Asia show "START UP" and root for us to win!
- [Parcel Perform achieves the IT security compliance with ISO 27001](https://www.parcelperform.com/insights/parcel-perform-information-security-compliance-iso-27001): Parcel Perform is now ISO 27001 certified! Read more about our pledge to keep our customers and their sensitive data safe.
- [Parcel Perform @ Inside Retail Live in Sydney](https://www.parcelperform.com/insights/parcel-perform-inside-retail-live-in-sydney): We are excited to be joining the Inside Retail Live conference next week from 29th - 31st of March in Sydney.
- [Parcel Perform @ Last Mile Fulfilment 2018](https://www.parcelperform.com/insights/parcel-perform-last-mile-fulfilment-2018): Parcel Perform is back from the Last Mile Fulfilment conference in Singapore!
- [Parcel Perform Meets Silicon Valley @ Global Ventures Summit](https://www.parcelperform.com/insights/parcel-perform-meets-silicon-valley-global-ventures-summit): Parcel Perform is busy on boarding customers from the region engaging Venture Capitalists from Silicon Valley.
- [Our New Brand Identity - Leading the Future of Delivery Experiences](https://www.parcelperform.com/insights/parcel-perform-new-brand-announcement): Parcel Perform has a brand new look to match our ongoing commitment to be the leading delivery experience platform.
- [Announcement: We have Officially Opened our US Office in New York City](https://www.parcelperform.com/insights/parcel-perform-new-york-new-office-united-states): Parcel Perform announces its continued expansion into the United States and the opening of our first office in New York City.
- [Parcel Perform's AI-Powered Platform Pushing Beyond Post-Purchase](https://www.parcelperform.com/insights/parcel-perform-platform-pushing-beyond-post-purchase): Parcel Perform launches AI-powered e-commerce platform that goes beyond traditional post-purchase experiences.
- [Advance Your Customer Experience With Parcel Perform](https://www.parcelperform.com/insights/parcel-perform-premium-branded-tracking-page): We’re thrilled to announce Parcel Perform's Premium Branded Tracking pages with lots of powerful features at hand. Let us show you.
- [The Parcel Perform Product Suite - A Preview](https://www.parcelperform.com/insights/parcel-perform-products): Newly developed Software-as-a-Service company Parcel Perform is aiming to revolutionize the e-commerce logistics world.
- [The next-gen logistics model with Quiet Platforms and Parcel Perform](https://www.parcelperform.com/insights/parcel-perform-quiet-platforms-alternative-logistics-model): Learn more about how Quiet Platforms' data partnership with Parcel Perform is revolutionizing the supply chain industry.
- [Parcel Perform and Quiet Platforms Launch Data Partnership](https://www.parcelperform.com/insights/parcel-perform-quiet-platforms-data-partnership): We've entered a data partnership with Quiet Platforms, a wholly-owned subsidiary of American Eagle Outfitters Inc.
- [Delivery Experience SaaS Leader Parcel Perform Secures US$20M Series A](https://www.parcelperform.com/insights/parcel-perform-secures-series-a-investment): Parcel Perform, the leading delivery experience platform for e-commerce brands, announces US$20M in Series A investment.
- [Parcel Perform raises USD 1.1 million in oversubscribed Seed round](https://www.parcelperform.com/insights/parcel-perform-seed-funding): Parcel Perform announced the closing of their oversubscribed USD 1.1 million Seed funding round.
- [Our Highlights from Parcel Perform’s First Singapore Shopify Meetup](https://www.parcelperform.com/insights/parcel-perform-shopify-meetup): We organized our very own Shopify Meetup with ReferralCandy, dotmailer and merchant partners OliveAnkara and PerroCo. Here's how it went.
- [Events Round-up January 2022 : 3 Key Logistics Events in the US](https://www.parcelperform.com/insights/parcel-perform-usa-events-january-2022-bgsa-holdings-manifest-nfr-big-retail-show): In January 2022 Parcel Perform attended 3 key events in the US such as BGSA Holdings Supply-chain Conference, Manifest 2022 and NRF: Big Retail Show 2022.
- [Parcel Perform Competes - Winner of Inside Retail Live Pitchfest](https://www.parcelperform.com/insights/parcel-perform-winner-of-inside-retail-live-pitchfest): Retailers across Australia had an overwhelming vote for our Parcel Perform service in the recent Inside Retail Live Conference pitching competition.
- [Top E-commerce Delivery Solution: Parcel Perform Wins G2 Award](https://www.parcelperform.com/insights/parcel-perform-wins-g2-awards): Transform your delivery from cost to advantage! Parcel Perform wins G2's Top 50 for Supply Chain & Logistics. See how it works.
- [Parcel Perform’s Contribution To The SG: Digital Industry Day](https://www.parcelperform.com/insights/parcel-performs-contribution-to-the-sg-digital-industry-day): The Parcel Perform team was at the Singapore Government's launch of the Federated Locker initiative. Here's what we learned.
- [Parcel Perform x Shopify x Klaviyo: A winning combination](https://www.parcelperform.com/insights/parcelperform-shopify-klaviyo-integration): DTC brands succeed because of their great product. But how do you satisfy customers used to an Amazon-style experience? Leading brands use Shopify x Klaviyo.
- [Conquering Peak Season: Data-Driven Logistics for Holiday Success](https://www.parcelperform.com/insights/peak-season-data-driven-logistics): Conquer Peak Season Chaos with Data-Driven Logistics. Optimize carrier selection, streamline operations, uncover savings, and elevate customer experience..
- [What lies ahead for e-commerce merchants: Peak Season 2022](https://www.parcelperform.com/insights/peak-season-data-ecommerce-strategies): Are you ready for Peak Season 2022? Discover data-first strategies you can adopt for smoother post-purchase experiences.
- [7 steps to get your peak season plan back on track](https://www.parcelperform.com/insights/peak-season-post-purchase-planning): Ensure your business is fully prepared for the upcoming peak season by optimizing the delivery experience for your customers.
- [Turning Peak Season Returns to Revenue: Strategies for E-Commerce](https://www.parcelperform.com/insights/peak-season-returns-e-commerce-revenue-strategies): Turn peak season e-commerce returns into revenue! Learn strategies for exchanges, upselling, & store credit to boost profits.
- [Ensure your delivery and returns experience is ready this peak season](https://www.parcelperform.com/insights/peak-season-returns-experience): Peak season returns is a challenge for e-commerce businesses. But with the right platform and approach, it can be easy to manage.
- [Southeast Asian Consumer Preferences: Learnings for E-commerce Brands](https://www.parcelperform.com/insights/peak-season-southeast-asia-consumer-preferences-ecommerce): Understanding consumer preferences is key for e-commerce businesses looking to craft an exceptional customer experience.
- [How to upsell and cross-sell with e-commerce post-purchase updates](https://www.parcelperform.com/insights/post-checkout-updates-improve-upselling-and-cross-selling): Upselling and cross-selling can contribute substantially to your e-commerce revenue. Here's how to get it right with post-purchase updates.
- [Post-Holiday Returns: How AI Retains 30% of Revenue via Exchanges](https://www.parcelperform.com/insights/post-holiday-returns-revenue-retention): Don't let the "Great Unboxing" kill Q1 margins. Learn how AI transforms the "Refund Default" into 30% revenue retention by prioritizing exchanges.
- [Post-Peak E-commerce: Use Data & AI to Prep for Future Challenges](https://www.parcelperform.com/insights/post-peak-season-ai-powered-logistics): Leverage post-peak e-commerce data & AI to optimize logistics, anticipate challenges, & improve customer experience.
- [Building A Post-Purchase Customer Experience: 5 Teams In Your Company](https://www.parcelperform.com/insights/post-purchase-customer-experience): This article explores how you can benefit five key teams in your organization by introducing a quality post-purchase customer experience.
- [The Ultimate Guide to E-Commerce Post-Purchase Customer Experience](https://www.parcelperform.com/insights/post-purchase-experiences-for-ecommerce-success): Optimize your e-commerce post-purchase experience with proven strategies. Get useful tips for branded tracking, proactive notifications and more.
- [Why Post-Purchase Notifications Help Enhance Customer Retention](https://www.parcelperform.com/insights/post-purchase-notifications-customer-retention): Post Purchase Notifications are your secret weapon to enhance customer retention and customer lifetime value.
- [AI Commerce Visibility: 7 Top Post-Purchase Tools for 2026](https://www.parcelperform.com/insights/post-purchase-tools-ai-commerce-visibility): Reduce WISMO and boost AI Visibility rankings. Compare 7 post-purchase tools that transform delivery data into machine-readable trust signals for AI commerce.
- [How AI-Powered E-commerce Logistics Solves WISMO and Reduces Costs](https://www.parcelperform.com/insights/practical-ai-e-commerce-logistics): Slash E-commerce Logistics Costs with AI! Real-time tracking & smart automation for major savings in EU & US.
- [Precise Delivery Dates: E-commerce Conversion Lever](https://www.parcelperform.com/insights/precise-delivery-dates-ecommerce-conversion): Vague 3-5 day delivery ranges cost e-commerce brands conversions and AI search rank. Precise dates are now the trust signal that wins.
- [Predictive AI for E-commerce: Master Peak Season Operations](https://www.parcelperform.com/insights/predictive-ecommerce-operations-ai): Reacting to peak season chaos? Learn how a unified AI platform's predictive intelligence resolves issues proactively and improve your e-commerce operations.
- [Preparing for 2020’s Peak Season](https://www.parcelperform.com/insights/preparing-for-2020-peak-season): 2020's peak season is approaching, and this year will be drastically different from other years. Here's what you can expect this year.
- [Proactive Exception Management: The New AI Trust Signal for E-Commerce](https://www.parcelperform.com/insights/proactive-exception-management-ai-trust-signal): Proactive exception management stops reactive apologies and closes the Exception-to-Complaint Gap. Build verifiable AI Trust Signals to win in AI Commerce.
- [E-Commerce Merchants: Proactively Manage Delivery Experience](https://www.parcelperform.com/insights/proactively-e-commerce-delivery-experience-to-navigate-storm): delivery experience with AI-powered solutions. Learn how to exceed customer expectations, reduce costs, and drive sales in today's competitive market.
- [Product FAQ: How to simplify the end-to-end e-commerce returns process](https://www.parcelperform.com/insights/product-faq-ecommerce-returns): Here are the answers to some of the most common questions on how Parcel Perform's returns solution can help your business.
- [Product FAQ: Better decision-making with customer ratings](https://www.parcelperform.com/insights/product-faq-rate-customer-feedback-tool): Use RATE, a powerful customer feedback tool, to collect ratings on your brand, service, and delivery experience.
- [FAQ: Shipping Notifications for E-commerce Delivery Journeys](https://www.parcelperform.com/insights/product-faq-shipping-notifications): Learn more about how shipping notifications can help you create excellent notification strategies for your business.
- [Frequently asked questions: Getting started with SMS notifications](https://www.parcelperform.com/insights/product-faq-sms-notifications): Learn more about how SMS notifications can help you create excellent notification strategies for your business.
- [The PUDO Economy: The €200k Margin Defense Strategy for Retail](https://www.parcelperform.com/insights/pudo-economy-margin-defense): Stop paying the "Residential Tax." Learn how the PUDO Economy turns last-mile delivery into a €200k advantage via negative surcharges and APIs.
- [Q2 2025 Logistics in Europe: Delivery Time, Success Ratio, AI Insights](https://www.parcelperform.com/insights/q2-2025-logistics-in-europe-delivery-times-success-ratios-and-ai): Discover Europe’s Q2 2025 delivery trends: slower transit times, delivery success rates, and how AI Decision Intelligence keeps retailers ahead.
- [Logistics Reporting for Quick and Easy Shipment Volume Analysis](https://www.parcelperform.com/insights/quick-and-easy-shipment-volume-analysis): The logistics report you need for comprehensive shipment data analysis that gives accurate trends and insights into logistics process
- [The Rational Shopper Thesis: How AI Agents Decide & How to Rank](https://www.parcelperform.com/insights/rational-shopper-thesis-ai-agents): Learn how AI agents decide with the Rational Shopper Thesis. Optimize structured data and trust signals to win AI search and recommendation placements.
- [The real-time HTML editor for custom notifications just got better](https://www.parcelperform.com/insights/real-time-html-editor-delivery-notifications): Seamlessly design, create and preview high-performance delivery notification emails with an improved custom HTML editor.
- [E-commerce Returns: From Burden to Revenue](https://www.parcelperform.com/insights/recapture-revenue-from-returns): Transform e-commerce returns into profit! Learn actionable strategies to recover revenue and optimize your returns process for a seamless experience..
- [5 essential tips you can use to reduce your e-commerce business costs](https://www.parcelperform.com/insights/reduce-e-commerce-business-costs): Here are 5 powerful ways parcel tracking can help e-commerce businesses reduce their costs.
- [Cut Residential Shipping Surcharges with PUDO Networks](https://www.parcelperform.com/insights/reduce-residential-shipping-surcharges-pudo): Stop paying high residential surcharges. Discover how Pick-Up Drop-Off (PUDO) locations reduce last-mile costs and improve delivery success rates.
- [7 Data‑Driven Ways E‑Commerce Retailers Cut Total Cost per Delivery](https://www.parcelperform.com/insights/reduce-total-cost-per-delivery-e-commerce): Lower last-mile expenses by over 10% using route optimization, multi-carrier audits, and AI-driven analytics to improve delivery economics and margins.
- [How To Gain Repeat Customers That Stay Even After The Peak Season](https://www.parcelperform.com/insights/repeat-customers-after-peak-season): If 64% of your customers don’t stay beyond the peak season what can you do? The answer is post purchase communication.
- [Retail Case Study: Lululemon’s E-Commerce Journey](https://www.parcelperform.com/insights/retail-case-study-lululemons-e-commerce-journey): Despite the challenges brought about by the pandemic, Lululemon has achieved multiple milestones in recent years.
- [Parcel Perform Goes Thailand: 3 Key Takeaways From RetailEx in Bangkok](https://www.parcelperform.com/insights/retailex-asean-takeaways): Last week, our founder Dana von der Heide and Business Development Manager Dennis Teo were at the RetailEx ASEAN in Bangkok
- [Parcel Perform Will Be At RetailEx In Bangkok, Thailand](https://www.parcelperform.com/insights/retailex-bangkok-2018): E-commerce merchants and friends in Thailand, Parcel Perform will be headed your way in September.
- [Return Windows in E-commerce: Trust Signal, Not Cost](https://www.parcelperform.com/insights/return-windows-ai-trust-signal): AI shopping agents read e-commerce return windows as trust signals. Treat your 30-day policy as a discovery asset, not a logistics cost.
- [Returns as an Advantage: E-commerce Strategies for Peak Season Success](https://www.parcelperform.com/insights/returns-competitive-advantage-guide-e-commerce): Peak season returns can be a strategic advantage. Streamline returns, offer flexible options, and translate returns into customer loyalty and profit.
- [How to Boost Customer Satisfaction with Flexible Returns](https://www.parcelperform.com/insights/returns-management-best-practices): Flexible return options (home pickup, drop-off, in-store) boost customer satisfaction & loyalty. Learn best practices for efficient returns.
- [Reverse Logistics: From Cost Center to AI Commerce Trust Signal](https://www.parcelperform.com/insights/reverse-logistics-ai-commerce-trust-signal): Your returns process is no longer a private cost. It's a public Trust Signal for AI agents. Discover how to optimize reverse logistics to win in AI Commerce.
- [3 Highlights Of Our Exhilarating Experience At RISE Conference 2018](https://www.parcelperform.com/insights/rise-conference-2018): Our CEO Arne Jeroschewski went to the RISE Conference in Hong Kong this year and witnessed lots of innovation on display! We summarise our 3 key takeaways.
- [Your New Customer Is an AI: The Rise of the AI-Augmented Consumer](https://www.parcelperform.com/insights/rise-of-ai-augmented-consumer): The age of marketing to human emotion is ending. Your next customer is an AI that values provable data and operational excellence over brand storytelling.
- [Event Round Up: Savant eCommerce Berlin 2022](https://www.parcelperform.com/insights/savant-ecommerce-berlin-2022-logistics-event): Parcel Perform attended Savant eCommerce Berlin in 2022. Here, industry leaders shared post-pandemic trends that have emerged in the e-commerce industry. .
- [Global E-commerce Growth: Your Logistics Roadmap](https://www.parcelperform.com/insights/scaling-ecommerce-logistics-for-global-growth): Transform your logistics operation into a strategic powerhouse and set your business up for global success with a robust e-commerce logistics solution.
- [Scaling E-commerce Logistics: Strategies for Rapid Growth](https://www.parcelperform.com/insights/scaling-logistics-for-rapid-growth): A guide for e-commerce leaders on scaling logistics operations for rapid growth, focusing on automation, AI, and customer-centric solutions.
- [Schema 2.0: Why AI Agents Need Relational Entities in E-Commerce](https://www.parcelperform.com/insights/schema-2-relational-entities-ecommerce-ai): The best schema for AI search goes beyond standard JSON-LD product markups by utilizing relational entities that connect static catalog data directly to
- [Stop API Tampering: Securing E-Commerce With Signed Requests](https://www.parcelperform.com/insights/secure-ecommerce-apis-signed-requests): Protect your checkout data from man-in-the-middle attacks. Learn how signed agent requests act as digital signatures to secure e-commerce APIs and AI bots.
- [Self-Service Returns: Transforming a Cost Center into Revenue](https://www.parcelperform.com/insights/self-service-returns-transform-cost-center-to-customer-loyalty-engine): Turn returns into a loyalty-driver! Self-service & AI-powered returns cut costs, boost satisfaction & give your business a competitive edge.
- [CTO Khang Nguyen Shares His Views on Parcel Perform Raising US$20m](https://www.parcelperform.com/insights/series-a-thoughts-cto-khang-nguyen): Khang Nguyen, CTO at Parcel Perform celebrates its recent US$20m Series A funding round from Cambridge Capital and Softbank Ventures Asia.
- [More global, more diversity and more excellence at Parcel Perform](https://www.parcelperform.com/insights/series-a-thoughts-founder-cco-dana-vonderheide): More global, more diversity and more excellence at Parcel Perform with our US$20M Series A investment.
- [Founder and CEO of Parcel Perform on Series A Funding of US$20m](https://www.parcelperform.com/insights/series-a-thoughts-founder-ceo-arne-jeroschewski): Arne Jeroschewski speaks on raising US$20m from investors Cambridge Capital and Softbank Ventures Asia to invest in technology growth.
- [Share of Model: The New Metric for AI Commerce Visibility](https://www.parcelperform.com/insights/share-of-model-ai-commerce): As search declines, Share of Model (SOM) measures how often AI recommends your product. Optimize operational data to win AI commerce visibility and sales.
- [Display shipment items along the entire delivery journey](https://www.parcelperform.com/insights/shipment-items-display): Keep customers updated by including the items they ordered in your delivery notifications and order tracking pages.
- [How Marketplaces Like Shopee Work with Direct-to-Consumer Brands](https://www.parcelperform.com/insights/shopee-dtc-brands): In this exclusive interview, we speak with Shopee, to give us an insider’s perspective on how marketplaces are collaborating with international brands.
- [Shopify Merchants - It’s Time To Start Planning For 2018 (Part 2)](https://www.parcelperform.com/insights/shopify-merchants-its-time-to-start-planning-for-2018-marketing-campaigns-part-2): Read part two of our series for planning 2018's holiday marketing campaigns for your Shopify store.
- [Shopify Merchants: It’s Time To Start Planning For 2018 (FREE Calendar](https://www.parcelperform.com/insights/shopify-merchants-its-time-to-start-planning-for-your-2018-marketing-campaigns): With so many dates to remember, we try to simplify things a little by compiling 2018's key ecommerce holidays for you
- [Parcel Perform at Singapore eCommerce Day 2018](https://www.parcelperform.com/insights/singapore-ecommerce-day): eCommerce Day in Singapore is a time for logistics merchants to interact with known partners such as Adyen, Shopify and Google.
- [Delivery advantage: How a single platform can supercharge e-commerce](https://www.parcelperform.com/insights/single-platform-supercharge-e-commerce): Transform your e-commerce delivery experience to a growth engine with a single platform. Learn how to optimize shipping, reduce costs, and delight customers.
- [6 Touchpoints in your Delivery Journey for SMS Notifications](https://www.parcelperform.com/insights/six-touchpoints-delivery-journey-sms-notifications): Leverage these six touchpoints in your customer delivery journey that need SMS notifications with Parcel Perform.
- [Discover the Underestimated Power of Logistics Data](https://www.parcelperform.com/insights/slideshare-discover-the-underestimated-power-of-logistics-data): Hear from our founder and CCO Dana, who spoke at LogiSYM Singapore 2019 on the power of logistics data.
- [10 Common Pitfalls To Avoid in E-Commerce Customer Experience Strategy](https://www.parcelperform.com/insights/slideshare-pitfalls-to-avoid-e-commerce-customer-experience-strategy): Did you know that the fundamentals of e-commerce strategies matter just as much, if not more than the big picture?
- [How to use SMS Delivery Notifications In Your Communications](https://www.parcelperform.com/insights/sms-delivery-notifications): SMS delivery notifications command a formidable engagement rate. Boost customer engagement with Parcel Perform's Notification Centre
- [How SNOCKS is retaining customers with great delivery experiences](https://www.parcelperform.com/insights/snocks-success-ecommerce-dtc-brand): Read our key takeaways from our webinar with DTC brand SNOCKS on how they achieved success in E-commerce.
- [How SNOCKS is driving customer retention - A Success Story](https://www.parcelperform.com/insights/snocks-success-story): Learn how Parcel Perform’s data-first delivery experience platform is helping SNOCKS reach 250,000 happy customers.
- [State of E-Commerce in Canada 2024](https://www.parcelperform.com/insights/state-of-ecommerce-in-canada-2024): Explore Canada's evolving e-commerce landscape with key insights on first-time delivery success and parcel dwell times.
- [Stop Carrier Overcharges: Guide to AI Invoice Auditing](https://www.parcelperform.com/insights/stop-carrier-overcharges-automated-auditing): Manual audits cost $13.11 per invoice. Switch to automated auditing to cut costs by 50% and recover 10% of freight spend.
- [Sustainability and Cost Savings: Achieve both with digital returns](https://www.parcelperform.com/insights/sustainability-cost-savings-e-commerce-returns): With a digital returns solution, e-commerce businesses can offer returns that is sustainable, and cost-effective to ensure it doesn't eat into their profits.
- [Insights](https://www.parcelperform.com/insights/tag/analyze): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/business-leaders): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/care): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/customer-service-teams): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/ecommerce-marketing): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/engage): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/events-wrapup): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/it-procurement-teams): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/logistics-operations): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/newsroom): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/notify): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/partnerships): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/predict): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/product-release): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/rate): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/returns): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Insights](https://www.parcelperform.com/insights/tag/track): Learn about the latest product updates, events and data advancements in the logistics industry from Parcel Perform Insight's blog.
- [Our 3 Key Takeaways from Home Delivery Asia 2019](https://www.parcelperform.com/insights/takeaways-home-delivery-asia): With preparations for the peak season now in full force, how can retailers maximize the opportunities for growth?
- [Using logistics data to drive e-commerce growth and cost savings](https://www.parcelperform.com/insights/tapping-logistics-data-to-drive-e-commerce-growth-and-cost-savings): Dana shares her insights on how logistics data can drive e-commerce growth and cost savings in an op-ed.
- [The Complete Glossary to All Parcel Triggers in Parcel Perform](https://www.parcelperform.com/insights/the-complete-glossary-to-all-parcel-triggers-in-parcel-perform): A complete list of all Parcel Triggers in our Parcel Perform platform is available in this blog post!
- [Highlights From The Delivery Conference To Grow Your Business In 2019](https://www.parcelperform.com/insights/the-delivery-conference-2019-takeaways): Our CEO Arne attended one of the premier delivery conferences in Europe! Here's what we took away from it.
- [The Delivery Landscape in Germany from Q1/2024 – Q1/2025](https://www.parcelperform.com/insights/the-delivery-landscape-in-germany-from-q1-2024-q1-2025): Germany’s e-commerce evolved fast in 2024–2025. AI raised delivery stakes: 97% on-time, but first-attempt success dropped to 80%.
- [The Delivery Landscape in the Netherlands from Q1/2024 - Q1/2025](https://www.parcelperform.com/insights/the-delivery-landscape-in-the-netherlands-from-q1-2024-q1-2025): See how Dutch e-commerce delivery trends - slower transit, more issues, lower first-attempt success - drive the need for AI-powered performance & visibility.
- [The Delivery Landscape in the United Kingdom from Q1/2024 - Q1/2025](https://www.parcelperform.com/insights/the-delivery-landscape-in-the-united-kingdom-from-q1-2024-to-q1-2025): Discover how AI is transforming UK e-commerce by making delivery trust, accuracy, and consistency key to customer loyalty and competitive success.
- [The Delivery Landscape in the United States from Q1/2024 – Q1/2025](https://www.parcelperform.com/insights/the-delivery-landscape-in-the-united-states-from-q1-2024-to-q1-2025): Explore U.S. delivery trends from Q1/2024–Q1/2025. See how AI, transit times, rising issues, and pickups are reshaping e-commerce brand visibility.
- [The E-Commerce Summer Slump: Myth or Not?](https://www.parcelperform.com/insights/the-e-commerce-summer-slump-myth-or-not): Is the e-commerce summer slump real? How has the holiday season influenced consumers’ spending habits? Find out here!
- [The last 4 – we are ready for the CNA final!](https://www.parcelperform.com/insights/the-final-4-we-are-ready-for-the-cna-final): Parcel Perform is in the final 4 of the Channel News Asia reality TV show START UP!
- [The Importance of Carrier Diversification in Last-Mile Delivery](https://www.parcelperform.com/insights/the-importance-of-carrier-diversification-in-last-mile-delivery-logisticsremix): Learn from Timur Eligulashvili – Founder and President of Logistics Remix – about the importance of carrier diversification in last-mile delivery.
- [The Rise of Collection Points: How AI Is Powering the Shift](https://www.parcelperform.com/insights/the-rise-of-collection-points-using-ai-in-last-mile): Explore how AI powers the rise of collection points, enabling smarter, faster, and more reliable last-mile delivery for modern e-commerce.
- [The Power of Accurate Delivery Promises in the E-commerce Landscape](https://www.parcelperform.com/insights/the-significance-of-accurate-delivery-promises): Learn the importance of accurate delivery promises in today's e-commerce landscape
- [The Ultimate E-Commerce and Retail Calendar 2024](https://www.parcelperform.com/insights/the-ultimate-e-commerce-and-retail-calendar-2024): Get ready to stay ahead of the curve and thrive in the fast-paced world of e-commerce and retail with our comprehensive calendar for 2024.
- [Top 10 Busiest Shipping Routes in Europe 2023](https://www.parcelperform.com/insights/top-10-busiest-shipping-routes-in-europe-2023): Discover key European shipping routes connecting countries like Germany, United Kingdom, Belgium, and identify leading logistics carriers for each.
- [Top 10 Busiest Trade Lanes in Europe in Q1 2025](https://www.parcelperform.com/insights/top-10-busiest-trade-lanes-in-europe-q1-2025): Q1 2025 data on Europe's busiest e-commerce trade lanes. Understand transit times, delivery performance, logistics hurdles & optimize your shipping strategy.
- [Top 10 Busiest Trade Lanes in the Americas in Q1 2025](https://www.parcelperform.com/insights/top-10-busiest-trade-lanes-in-the-americas-in-q1-2025): Explore the busiest trade lanes in the Americas, key delivery challenges, and data-driven solutions to improve domestic and cross-border shipping performance.
- [Top 10 E-Commerce Marketing Strategies for Your Business](https://www.parcelperform.com/insights/top-10-e-commerce-marketing-strategies-for-your-business): Looking for e-commerce marketing strategies for your retail business in 2022? Here we’ve discussed the top 10 retail marketing strategies to get you going.
- [Forbes Asia: Asia’s Top 10 Logistics & Transportation Startups](https://www.parcelperform.com/insights/top-10-logistics-transportation-startups-asia): Top 10 Logistics Companies: Autocrypt · Bellatrix Aerospace · Haulio · Loca · Logivan · Lozi · Otoklix · Oye! Rickshaw · Parcel Perform · SWAT Mobility
- [Top Delivery Success Rates Around the World](https://www.parcelperform.com/insights/top-delivery-success-rates-around-the-world): Our team has examined the different delivery success rates around the world in 2021. Check it out to see which are the best and worst-performing countries!
- [Top E-Commerce Retailers in Asia-Pacific 2022](https://www.parcelperform.com/insights/top-e-commerce-retailers-in-asia-pacific-region): Explore the leading e-commerce retailers in the Asia-Pacific 2022: Alibaba Group, AEON Group, Suning.com, FamilyMart Uny Holdings, Amazon, and more.
- [Top E-Commerce & Logistics Events You Can’t Miss in 2024](https://www.parcelperform.com/insights/top-ecommerce-and-logistics-events-you-cant-miss-in-2024): Here are some of the top e-commerce and logistics events in 2024 that are essential for you to gain insights and inspiration for your business strategies.
- [Top Delivery Success Rates Around the World in 2023](https://www.parcelperform.com/insights/top-first-attempt-delivery-success-rates-around-the-world): Explore the 2023 advancements in global logistics that have led to remarkable first-attempt delivery success rates in key e-commerce markets.
- [Top Logistics Challenges in Mexico and How to Solve Them](https://www.parcelperform.com/insights/top-logistics-challenges-in-mexico-and-how-to-solve-them): Mexico’s Q4 2024 logistics faced rising delivery issues and slower speeds. Discover what’s behind the problem and how to solve it with data-driven strategies.
- [Top Omnichannel Retailers 2023](https://www.parcelperform.com/insights/top-omnichannel-retailers-around-the-world): Explore 8 omnichannel success stories from Nespresso to Sephora. See how top brands unify online and offline to boost CX and drive sales.
- [Top Routes with Highest First-Time Delivery Success Rates in Q1 2025](https://www.parcelperform.com/insights/top-routes-with-the-highest-first-time-delivery-success-rates-in-q1-2025): Learn how UK, Switzerland & Costa Rica achieve 90%+ first-attempt delivery rates with smart logistics, real-time tracking & flexible delivery options.
- [Top Shipping Routes to and from Germany in Q4 2024](https://www.parcelperform.com/insights/top-shipping-routes-to-and-from-germany-in-q4-2024): Explore Q4 2024 shipping insights on Germany’s key trade routes, delivery performance, and logistics challenges to optimize cross-border e-commerce.
- [Top Shipping Routes to and from the United Kingdom in Q4 2024](https://www.parcelperform.com/insights/top-shipping-routes-to-and-from-the-united-kingdom-in-q4-2024): Explore UK e-commerce shipping routes in Q4 2024. Get insights on transit times, delivery success, and logistics strategies for global trade efficiency.
- [Q4 2024: Top Shipping Routes to and from the United States of America](https://www.parcelperform.com/insights/top-shipping-routes-to-and-from-the-united-states-of-america-in-q4-2024): Explore cross-border shipping to and from the US, covering Canada, China, the UK, and Australia with data-driven insights.
- [Top Technologies & Innovations Transforming the Courier Industry](https://www.parcelperform.com/insights/top-technologies-and-innovations-transforming-the-courier-industry): Read about the top technologies and innovations that are transforming the courier industry, from drones to video-based telematics and RFID tags.
- [Parcel Perform among world’s top 40 start-ups helping retailers](https://www.parcelperform.com/insights/top40-rwrc): The annual Discovery report, published today by RWRC, celebrates 40 global start-ups including Parcel Perform as a cutting-edge solution being used by
- [Parcel Perform Insights | People](https://www.parcelperform.com/insights/topic/company-culture): Learn more about Parcel Perform has a company and get updates on our growth milestones, team and culture.
- [Parcel Perform Insights | Customer Experience](https://www.parcelperform.com/insights/topic/customer-experience): Our customers experience first of its kind post-purchase experience that enables them to deliver to their global customer base.
- [Parcel Perform Insights | Data & Integrations](https://www.parcelperform.com/insights/topic/data-integrations): Understand our unique data first approach which covers all integrations, software, CMS applications used by e-commerce brands worldwide.
- [Parcel Perform Glossary](https://www.parcelperform.com/insights/topic/glossary): Your one stop resource for all e-commerce terminology from checkout to post-purchase.
- [Parcel Perform Insights | Events](https://www.parcelperform.com/insights/topic/industry-events): Join us as we network with logistics and e-commerce retailers from around the world to share our delivery experience platform with them.
- [Parcel Perform Insights | Supply Chain](https://www.parcelperform.com/insights/topic/logistics-supply-chain): Discover logistics and supply chain trends, best practices as well as how Parcel Perform matches with service providers globally.
- [Parcel Perform Insights | Machine Learning & AI](https://www.parcelperform.com/insights/topic/machine-learning-artificial-intelligence): Our first of its kind machine learning tool enables us to build custom and real-time solutions for our customers. Disco
- [Parcel Perform Insights | Press](https://www.parcelperform.com/insights/topic/press): Join us as we communicate our delivery experience platform with media and press outlets worldwide.
- [Parcel Perform Insights | Product](https://www.parcelperform.com/insights/topic/product): Parcel Perform has 8 unique product offerings, TRACK, ANALYZE, CARE, RETURNS, COMPLY, PREDICT, NOTIFY, ENGAGE.
- [3 Ways Parcel Perform’s Tracking API Can Help You Save Valuable Time](https://www.parcelperform.com/insights/tracking-api): Discover how our tracking API can help you save time by automating the parcel tracking process across 30+ languages across 600+ carriers.
- [How: Boost Your Customer Retention with our New Tracking Experience](https://www.parcelperform.com/insights/tracking-experience-how-to): New Feature update: By combining powerful tracking tools with the Email Editor you can see everything in a single view.
- [How a Branded E-Commerce Tracking Page Becomes a High-ROI Ad Channel](https://www.parcelperform.com/insights/tracking-page-highest-roi-e-commerce-channel): Transform your branded E-commerce tracking page into a high-ROI channel for retention, upselling, and building AI Visibility with trust signals.
- [TransImpact & Parcel Perform Partner to Boost Post-Purchase Experience](https://www.parcelperform.com/insights/transimpact-and-parcel-perform-post-purchase-partnership): Parcel Perform partners with TransImpact to lower shipping costs while elevating the customer post-purchase experience.
- [Transit Time Report for Last-Mile Analysis (Tips + 5 Example Charts)](https://www.parcelperform.com/insights/transit-time-analysis-for-carrier-performance): Dealing with slow delivery? Get powerful logistics insights from the Transit Time Report to optimize carrier transit times, cut costs & delight customers.
- [Transparency is key to unlocking new post-checkout experiences](https://www.parcelperform.com/insights/transparency-unlocks-new-post-checkout-experiences): Transparency in the delivery process can help e-commerce businesses unlock new post-checkout experiences
- [The Trust Signal Flywheel: A Unified E-commerce Integration Strategy](https://www.parcelperform.com/insights/trust-signal-flywheel-ecommerce-strategy): Don't let data silos from point solutions kill your customer experience. Learn how a unified platform creates a Trust Signal Flywheel for AI Commerce success.
- [Unlock E-commerce Success with AI-Powered, Data-Driven Delivery](https://www.parcelperform.com/insights/turn-delivery-data-into-a-growth-engine-with-ai): Harness AI to unlock delivery data insights. Optimize your post-purchase, improve customer experience, and gain a competitive edge.
- [E-Commerce Returns Reinvented: Tips to Boost Profits](https://www.parcelperform.com/insights/turn-returns-from-pain-point-to-profit): E-commerce returns don't have to be a burden. Discover how data can optimize your processes, improve customer satisfaction, and increase revenue.
- [The Ultimate Event Guide to Inside Retail Live 2020](https://www.parcelperform.com/insights/ultimate-guide-inside-retail-live-2020): Here are 7 sessions not to be missed at the two-day conference happening in Australia, on 26 & 27 February.
- [Unified Carrier Data: The Key to E-commerce AI Rankings](https://www.parcelperform.com/insights/unified-carrier-data-ai-trust-signals): Fragmented carrier data costs e-commerce brands AI search visibility. Unified, machine-readable logistics is the trust signal AI agents now require.
- [UK Delivery Performance Q2 2025: Data & Trends for AI Commerce](https://www.parcelperform.com/insights/united-kingdom-delivery-performance-q2-2025): Analyze Q2 2025 UK delivery data. See why high reliability isn't enough for AI Commerce and how to optimize for visibility with better data and flexibility.
- [US Delivery Performance Report Q2 2025: Win at AI Commerce](https://www.parcelperform.com/insights/united-states-delivery-performance-q2-2025-ai-commerce): Our Q2 2025 report reveals US delivery success is 99.22%. Discover how AI commerce use this data & why clean logistics data is your key to visibility.
- [The power of returns: Enhancing customer experience and driving growth](https://www.parcelperform.com/insights/unlocking-returns-potential-with-improved-customer-experience): Discover how to optimize the returns process to improve customer satisfaction and enhance growth
- [UPS Names Chika Imakita As New Managing Director](https://www.parcelperform.com/insights/ups-names-chika-imakita-as-new-managing-director-for-singapore-malaysia): Global logistics and package delivery company UPS has announced the appointment of Chika Imakita as its new Managing Director for Singapore and Malaysia.
- [UPS to Deploy RFID Initiative Across Its US Network in 2023](https://www.parcelperform.com/insights/ups-to-deploy-rfid-initiative-across-its-us-network-in-2023): UPS to use RFID tags and employee wearables to boost warehouse efficiency, reduce misloads, and speed up delivery.
- [UPS Unveils Strategic Blueprint for the Next Three Years](https://www.parcelperform.com/insights/ups-unveils-strategic-blueprint-for-the-next-three-years): UPS launches "Network of the Future" plan to consolidate operations and close 200 US facilities for improved efficiency and profitability.
- [Data-Driven Logistics Solutions and Expansion - our journey thus far](https://www.parcelperform.com/insights/valiantceo-logistics-and-expansion): In an interview with ValiantCEO, Arne shares key learnings from his entrepreneurial journey and the next steps for Parcel Perform.
- [Walter Heil joins Parcel Perform to drive growth in North America](https://www.parcelperform.com/insights/walter-heil-parcel-perform-us): Walter Heil joins Parcel Perform, bringing 20+ years of logistics experience to drive growth in North America.
- [What Makes Content Discoverable by AI | Kristina Mertens at Everstox](https://www.parcelperform.com/insights/what-makes-content-discoverable-by-ai): Insights from Everstox on how AI systems surface brands, evaluate content credibility, and use context and trust signals in commerce discovery.
- [Why AI Shopping Agents Ignore Your Ecommerce Brand — Read on for the f](https://www.parcelperform.com/insights/why-ai-shopping-agents-ignore-ecommerce-brand): Discover why AI shopping agents ignore traditional SEO and how structuring your ecommerce logistics data improves visibility in AI-generated recommendations.
- [AI Commerce Visibility: Why First-Attempt Success Drives Rankings](https://www.parcelperform.com/insights/why-first-attempt-success-is-a-ranking-factor-in-ai-commerce): AI agents prioritize delivery reliability over keywords. Learn how first-attempt success (FAS) impacts brand visibility and trust signals in AI commerce.
- [E-Commerce Order Tracking Page: Proven Strategies to Boost Engagement](https://www.parcelperform.com/insights/winning-features-order-tracking-page): Boost post-purchase loyalty with a high-performing order tracking page. This guide highlights strategies and essential features of winning tracking pages.
- [Tackling WISMO: Essential customer service tips](https://www.parcelperform.com/insights/wismo-challenges-tips-ecommerce): Learn how to successfully manage WISMO inquiries for happier customers and more efficient customer service teams.
- [WISMO Tax: How It Kills E-commerce AI Visibility](https://www.parcelperform.com/insights/wismo-tax-ai-visibility-ecommerce): WISMO volume isn't just a support cost — it's a public signal AI shopping agents use to de-rank e-commerce brands. The fix is upstream.
- [Our Experience and Key Takeaways from Dublin's World Post](https://www.parcelperform.com/insights/world-post-and-parcel-dublin-2019-takeaways): Some key takeaways about delivery and customer experience from World Post & Parcel 2019 in Dublin. We also won an award for the startup category!
- [Zero-Click Commerce: How to Win When AI Steals Your Traffic](https://www.parcelperform.com/insights/zero-click-ai-commerce-ai-strategy): 60% of searches end without a click. Master zero-click commerce by optimizing your data and delivery signals for AI agents to drive revenue.

## Company

- [About Us](https://www.parcelperform.com/company/about-us): Think Bigger on AI. Parcel Perform empowers you with true Decision Intelligence, fueled by the best data foundation.
- [Careers](https://www.parcelperform.com/company/careers): Parcel Perform is made of a team of diverse individuals. Be a part of a fast-paced technology company building delivery experiences for the future.
- [GDPR](https://www.parcelperform.com/company/gdpr): Parcel Perform is a GDPR and CCPA compliant company. We meet all legal requirements and are committed to data protection and data privacy
- [Newsroom](https://www.parcelperform.com/company/press): Find all the latest news and updates about Parcel Perform, including partnership announcements, media publications, podcasts, interviews and more.

## Legal

- [Candidate Privacy Policy](https://www.parcelperform.com/candidate-privacy): This page details the Candidate Privacy Policy of Parcel Perform. We reserve the right to amend this Policy from time to time.
- [Privacy Policy](https://www.parcelperform.com/privacy): This page details the Privacy Policy of Parcel Perform. The policy governs all users and we reserve the right to amend this Policy from time to time.
- [Terms of Use](https://www.parcelperform.com/terms): This page details the Terms of Use which is a legal agreement between Parcel Perform and you the user (client).