![[Parcel Perform Success Story] - Bikes Online](https://images.ctfassets.net/s384oqk42kco/3u4hQnfWzOhuYtvGGvSotz/98f99d955a687b34f58cb3505c5d6ab1/Bikesonline_Case_Study_Image.png?w=960)
How Bikes Online achieved 80% open rate for delivery notifications
Andre Batista
Director of Operations, Bikes Online, US
"Before Parcel Perform, we could only “guesstimate” when parcels would arrive. In some cases we sent customers emails asking for a product review before the parcel even arrived. We saw a big increase in product reviews once we triggered our emails based on parcels actually being received."
Discover our products
NOTIFY
Send your customers timely delivery updates with emails, SMS and webhooks to re-engage and build brand loyalty.
CARE
Search and filter standardized shipment and delivery details across all carriers to proactively answer WISMO enquiries.
ENGAGE
Re-engage customers after checkout with a branded tracking widget integrated and personalised within your webshop.