every
order
counts.

Parcel Perform sets the bar for the delivery experience from pre-checkout to returns. Data and integrations power our platform, which helps you improve customer lifetime value, lower logistics costs, and advance customer service operations.

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Parcel Perform - one platform overview image

The Data & Delivery Experience platform

100m

parcel tracking updates daily

1,045+

carrier partners integrated globally

160+

countries covered by tracking

155+

standard shipping event types

Our enterprise-ready platform & services

Scalable & Secure Platform

Globally scalable & available in 36+ languages. GDPR-compliant & ISO 27001 certified.

Configurable & Customizable

Built to match your business requirements and brand. Includes extensive configuration and customization options.

User & Account Management

Unlimited free users, advanced access and UI rights management. Nested accounts available for business units and markets.

Open Platform Concept

Connect with your Webshop, CRM, OMS, ERP, TMS, WMS, BI tool or any other system.

Limitless Integrations

1,045+ carriers integrated globally, with new carriers onboarded in 30 days.

24h Customer Support

Dedicated KAM for fast onboarding and continuous support. Resolve technical and UX questions via live chat.

One platform to make every order count.

TRACK

PREDICT

ENGAGE

NOTIFY

CARE

RATE

ANALYZE

COMPLY

RETURNS

TRACK

Drive business success with the most complete and accurate shipment tracking data

TRACK aggregates logistics event data into one global standard comprising 155+ event types. It normalizes location and timezone data with key information such as AI-powered estimated delivery dates, proof of delivery, shipping service, and more.

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Built to fuel growth & expansion

E-commerce & Marketing Teams

Uncover your hidden customer retention potential.

Grow customer lifetime value by 45%

Logistics & Operations Teams

Optimize the entire process, uncover cost-reduction opportunities.

Reduce last mile logistics costs by 10%

Customer Service Teams

Empower first-class customer service with logistics data.

Reduce WISMO inquiries by 50%

Procurement & Finance Teams

Drive tracking accuracy, process automation, and cost control.

Drive post-purchase operations

Make customer trust and confidence one of your biggest business advantages.

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Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd

Fully GDPR-compliant platform to protect your business and customers

High platform reliability with 99.9% uptime

Join 3,000+ of the world's best brands & marketplaces

Davide Costella

Global Delivery Services Manager at Nespresso

"Tracking assistance is one of the top reasons for customer queries. In some markets, we have seen a 45% decrease of such calls. Customers also revisit the track & trace webpage 4-6 times during the delivery journey, proving it is an essential feature to boost customer experience."