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The Delivery Experience Platform that gets you AI-Commerce ready

The Delivery Experience Platform that gets you AI-Commerce ready

Post-Purchase, Logistics Decision Intelligence, and AI Visibility for E-Commerce

TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE

Shopify trusts Parcel Perform
Nespresso trusts Parcel Perform
Lovehoney trusts Parcel Perform
TikTok trusts Parcel Perform
Best Secret trusts Parcel Perform
Emma trusts Parcel Perform
Yepoda trusts Parcel Perform
Flaconi trusts Parcel Perform
Waterdrop trusts Parcel Perform
Glow25 trusts Parcel Perform
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Build delivery experiences that your customers love–and AI platforms trust.

Build delivery experiences that your customers love–and AI platforms trust.

The only AI Delivery Experience Platform that optimizes AI product discovery checkout, post-purchase, returns, and logistics to create the trust signals you need to rank higher on ChatGPT, Perplexity, and Gemini.

An end-to-end delivery journey visualization connecting pre-purchase visibility to post-purchase logistics. The flow starts on the left with "AI Visibility," showing a score of 54.7% and a competitor ranking table. The center displays the delivery experience, featuring a tracking timeline marked "Delivered to Neighbor," a delivery estimate for November 9th in Berlin, and a "Return or Exchange" portal. The journey concludes on the right with "Logistics Intelligence," highlighting cost drivers like fuel surcharges and weight via data cards and a donut chart.

AI Commerce Visibility

Track visibility, ranking, and sentiment for the products you actually sell and fix your delivery experience to get found by AI and chosen by shoppers.
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AI Decision Intelligence

No more data-digging or manual reporting. Get instant insights on what’s working and what to fix across checkout, post-purchase, returns, and logistics.
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Post-Purchase Experience

Reduce WISMO and keep customers happy with seamless tracking, smarter upsells, and control over your delivery promises and warehouse SLAs.
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Checkout Experience

Show estimated delivery dates that actually convert. The best EDD that builds trust, keeps customers buying, and helps AI platforms recommend you.
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Returns Experience

Smart, automated returns that reduce WISMR and stop fraud. Keep customers happy while protecting your margins.
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Logistics Experience

Take control of your logistics costs. Choose the best carriers for every shipment, manage bookings, and audit invoices automatically – all in one place.
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How is Parcel Perform different? You are not just buying post-purchase software. You are building your AI Commerce Advantage with us.

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Unified AI Platform

Consolidate data, eliminate silos, and finally let integrated AI make sense of your entire delivery experience.

Best Data Foundation in the Market

Superior Data Foundation

Unlock AI Visibility & Decision Intelligence with the industry’s cleanest, most comprehensive logistics data.

Product-First Enterprise Partner

Future-Proof with AI Innovation

Stay ahead with continuous platform upgrades driven by dedicated R&D and AI.

Fastest, Most Flexible Time-to-Value

Your Enterprise Partner for Rapid ROI

See immediate business impact with fast implementation, AI processes, and smarter decisions.

Global Reach to Enable Future Growth

Global Growth

Expand confidently with our vast network of 1,100+ carriers and local expertise.

Scalable & Secure Platform

Scalable and Secure

With GDPR compliance & ISO 27001 certification, we provide a reliable foundation for your e-commerce operations.

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Join 3,000+ of the World's Best Brands & Marketplaces

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"In some markets, we have seen a 45% decrease of parcel tracking assistance related customer calls."

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"Parcel Perform allows us to provide highly personalized customer responses."

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"We now have the visibility, control, and data to optimize our post-purchase experience."

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"Triggering emails based on parcel arrival dates resulted in a big increase in product reviews."

Unlock AI Business Intelligence – Amplified by Our 1,100+ Strong Global Carrier Network

Parcel Perform integrated carrier, Bolloré Logistics
Parcel Perform integrated carrier, LaserShip

Make customer trust and confidence one of your biggest business advantages.

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Parcel Perform is ISO 27001 certified by TUV SUD PSB Pte Ltd

Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd

Parcel Perform is GDPR compliant

Fully GDPR-compliant platform to protect your business and customers

Parcel Perform has a 99.9% uptime guarantee

High platform reliability with 99.9% uptime

We'd love to show you around.

Explore our platform in a personalized demo and see how we can help your business drive winning delivery experiences in AI Commerce.

Frequently Asked Questions

My competitors are showing up in AI shopping assistants like ChatGPT but I'm not. Why?

How can I improve my operational performance to rank higher in AI?

How do I reduce "Where Is My Order?" (WISMO) tickets?

Why are my delivery dates always inaccurate or too vague?

How can I reduce "Where Is My Return?" (WISMR) inquiries and stop losing money on returns?

I already have separate tools for tracking and returns. Why do I need to consolidate them into one platform?

Can you connect to my existing systems (WMS, ERP, etc.)?

Do you work with my specific carriers (e.g., FedEx, DHL)?

How long does implementation take?

How do you keep my business and logistics data secure?