The Only Delivery Experience Platform with AI Decision Intelligence

AI Commerce is here. Every shopper’s smarter – and so are you, with decision-ready intelligence that wins over human and AI.

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TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE

AI Delivery Experience Platform – Increase Revenue, Save Costs, Unblock Bottlenecks

AI Decision Intelligence

No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.

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Post-Purchase

Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.

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Checkout

Drive checkout confidence & conversions. Deliver on your promise with the best AI-predicted EDD & tailored A/B tests.

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Logistics

Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one.

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Returns

Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.

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Parcel Perform AI Decision Intelligence visual

Think Bigger on AI.

E-commerce reality: You lose 90% of your time digging through the what, where, and why of your delivery experience issues. Make decisions now with Decision Intelligence as your AI Advantage.

AI Data Monitoring

Your 24/7 e-commerce data watch to flag disruptions and spot opportunities across the delivery experience.

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Daily AI Summaries

Unlock intelligence without the data work. Gain new decision-ready insights about your e-commerce operations, every day.

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AI Recommendations

Turn insights into action with prioritized next steps to fix issues, optimize workflows, and improve results - fast.

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AI Performance Alerts

Zoom in on delivery performance metrics that matter the most. Stay ahead of breaches and dive deep with AI root cause analysis.

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Out-of-the-box BI

Get a 360° view of your delivery experience with ready-to-use reports and real-time, configurable data dashboards.

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AI Navigator

Your Parcel Perform AI guide to get routine tasks done fast. Take back time for more strategic priorities.

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Don't Just Buy Software. Build your AI Advantage with Parcel Perform.

Unified AI Platform

Consolidate data, eliminate silos, and finally let integrated AI make sense of your entire delivery experience—all on one platform.

Superior Data Foundation

Fuel reliable AI performance and unlock Decision Intelligence with the industry's cleanest, most comprehensive logistics data.

Future-Proof with AI Innovation

Stay ahead with continuous platform upgrades driven by dedicated R&D and AI.

Your Enterprise Partner for Rapid ROI

See immediate business impact with fast implementation, AI processes, and smarter decisions.

Global Growth

Expand confidently with our vast network of 1,100+ carriers and local expertise.

Scalable and Secure

Built with GDPR compliance & ISO 27001 certification, our platform provides a reliable foundation for your e-commerce operations.

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Join 3,000+ of the World's Best Brands & Marketplaces

"In some markets, we have seen a 45% decrease of parcel tracking assistance related customer calls."

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"Parcel Perform allows us to provide highly personalized customer responses."

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"We now have the visibility, control, and data to optimize our post-purchase experience."

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"Triggering emails based on parcel arrival dates resulted in a big increase in product reviews."

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Unlock AI Business Intelligence – Amplified by Our 1,100+ Strong Global Carrier Network

Parcel Perform integrated carrier, Bolloré Logistics

Parcel Perform integrated carrier, LaserShip

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Make customer trust and confidence one of your biggest business advantages.

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Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd

Fully GDPR-compliant platform to protect your business and customers

High platform reliability with 99.9% uptime

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Explore our platform in a personalized demo and see how we can help your business drive winning delivery experiences with AI Decision Intelligence.

Frequently Asked Questions

The Only Delivery Experience Platform with AI Decision Intelligence

The Only Delivery Experience Platform with AI Decision Intelligence

AI Delivery Experience Platform – Increase Revenue, Save Costs, Unblock Bottlenecks

Think Bigger on AI.

Think Bigger on AI.

Don't Just Buy Software. Build your AI Advantage with Parcel Perform.

Join 3,000+ of the World's Best Brands & Marketplaces

Unlock AI Business Intelligence – Amplified by Our 1,100+ Strong Global Carrier Network

Make customer trust and confidence one of your biggest business advantages.

We'd love to show you around.

Frequently Asked Questions

What is AI Decision Intelligence?

How does AI Decision Intelligence help in the age of AI Commerce?

How does AI Decision Intelligence help with my Estimated Delivery Date (EDD) accuracy and performance?

How does AI Decision Intelligence reduce "Where Is My Order?" (WISMO) inquiries?

What makes Parcel Perform's AI Decision Intelligence different?

Does AI Decision Intelligence offer predictive capabilities?

Will AI Decision Intelligence help my team make better strategic decisions?

Can AI Decision Intelligence integrate with my existing systems?

Is AI Decision Intelligence difficult to implement or use?

Can AI Decision Intelligence help manage and audit our shipping costs and carrier invoices?