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E-commerce & Marketing Teams

Drive e-commerce revenue growth

E-commerce & Marketing Teams

Drive e-commerce revenue growth

AI post-purchase tools boost conversions and loyalty with branded tracking and accurate delivery estimates.

Parcel Perform charts showing checkout conversions, delivery issues and email open rates
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Parcel Perform's AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Skyrocket Conversions with Precise AI-Powered E-commerce Delivery Estimates

Vague delivery estimates hurt ecommerce sales. Our AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Tailored AI model for precise EDDs, fueled by your data

Adaptive AI-driven updates for always accurate EDDs

A/B test to balance speed, reliability, and conversions

Boost Sales with Accurate EDDs
Branded order tracking page mockup of Parcel Perform's customer Nespresso, showing how Parcel Perform provides brands with 4-6 extra touchpoints for customer engagement.

Transform E-commerce WISMO into WOW with Proactive Notifications

Reduce WISMO inquiries and boost customer satisfaction with branded ecommerce notifications. Keep customers informed, build trust, and enhance the post-purchase experience.

88+ notification triggers covering all delivery events

Personalized notifications that keep customers engaged

Drive upsells with targeted, personalized notifications

Convert WISMO into Loyalty
Delivery tracking notification showing how Parcel Perform can help elevate customer engagement and achieve 80% open rate

Elevate Your Brand and Boost Customer Loyalty with a Branded Tracking Page for E-commerce

Don't let your brand fade after checkout. Our customizable ecommerce tracking page enhances the post-purchase experience, builds customer trust, and boosts brand loyalty.

Configurable with 120+ options to reflect your brand

Integrated, seamless experience from checkout to delivery

Plug-and-play widget lets you go live in under 2 weeks

Build Loyalty Beyond Checkout
Seamless Parcel Perform returns experience showing options for refund method and automated refund

Transform Returns into Revenue with a Self-Service E-commerce Returns Portal

Turn ecommerce returns into revenue with our automated returns portal. Delight customers, streamline processes, and recover revenue with exchanges or store credit.

Seamless returns experience from checkout to refund

Effortless returns policy enforcement with automation

Recover revenue through flexible refund alternatives

Make Returns Work for You
Parcel Perform's AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Harness the Power of Your E-commerce Delivery Data: Make Smarter Decisions, Faster

Our AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Monitor marketing campaign performance in real-time

Analyze marketing impact across the customer journey

Visualize marketing performance data with dashboards

Fuel Marketing with Insights

Push Beyond Post-Purchase: Drive Revenue and Delight Customers

Post-purchase touchpoint icon

Create Memorable Post-Purchase Experiences:

Transform every post-purchase touchpoint into a delightful brand experience, fostering loyalty and repeat business.

Customer lifetime value

Turn Deliveries into Marketing Opportunities:

Elevate your brand presence throughout the customer journey, turning deliveries into powerful marketing moments.

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Data-Fueled Market Dominance:

Harness the power of AI-driven analytics to unlock hidden insights, optimize your operations, and drive unparalleled growth.

Transform your Post-Purchase Experience

The AI Delivery Experience Platform That Increases Revenue, Saves Costs, and Unblocks Bottlenecks – Fast.

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AI Decision Intelligence

No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.

Learn More
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Checkout

Drive checkout confidence & conversions. Deliver on your promise with the best AI-predicted EDD & tailored A/B tests.

Learn More
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Post-Purchase

Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.

Learn More
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Logistics

Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one.

Learn More
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Returns

Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.

Learn More
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Go beyond post-purchase to unlock your growth potential

Download e-book

Join 3,000+ of the World's Best Brands & Marketplaces

Parcel Perform Customer Snocks
Parcel Perform Customer Snocks Johannes Kliesch
Johannes Kliesch

Founder of SNOCKS

"The competition in our market is extremely high so customer retention is a huge topic for us – not just in terms of cost consideration – it’s the basis for us to grow our business. By curating a unique delivery experience we were able to increase our customer retention rate by 20%."
Parcel Perform SNOCKS Customer
Read success story
  • Parcel Perform SNOCKS Customer
  • Parcel Perform Nespresso Global Customer
  • Parcel Perform Customer Expondo
  • Mister Spex logo - Parcel Perform customer

Learn More About The Post-Purchase Experience

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This is for informational purposes only. For medical advice or diagnosis, consult a professional.

Show thinking
A futuristic image with the word "LOGISTICS" in large white text. Below it, a transparent digital tablet hovers over a glowing map with delivery routes. The tablet displays data charts and a truck icon, symbolizing AI-powered supply chain visibility and optimization. This visual represents the article's core message: using an advanced AI intelligence layer to monitor and manage logistics, thereby creating a smart, adaptive supply chain that broadcasts trust and competence in the era of AI Commerce.

Article Summary: The article argues that in the age of AI Commerce, AI systems constantly judge e-commerce logistics performance. Static supply chains are a liability, broadcasting negative "trust signals." To succeed, companies must adopt AI-powered logistics to create an adaptive, transparent supply chain. This generates positive trust signals—like rapid adaptation and proactive communication—transforming logistics into a key competitive advantage that wins over AI buyers.
Machine Learning & AI
Supply Chain

How AI Judges Your E-Commerce Logistics: Turn Your Supply Chain Into a Trust Signal

Sep 11, 2025

Machine Learning & AI
Supply Chain

Call for Speakers competition opens for 10th edition of E-commerce Berlin Expo

Sep 08, 2025

Machine Learning & AI
Supply Chain

Domestic Delivery Landscape Q2 2025: Winning the AI Commerce Ranking Game

Sep 04, 2025

Frequently Asked Questions

How can Parcel Perform help my e-commerce business?

How does my e-commerce marketing team benefit from the Parcel Perform platform?
How can Parcel Perform help with post-purchase marketing?
Can Parcel Perform integrate with my existing e-commerce & marketing platform?
How can Parcel Perform help increase my e-commerce sales conversions?
What analytics does Parcel Perform provide to optimize my marketing strategy?
How are Parcel Perform's notifications different from carrier delivery updates?
How can Parcel Perform faciliate upselling or cross-selling opportunities?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?
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The leading AI Delivery Experience Platform for businesses worldwide.
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