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E-commerce & Marketing Teams

Drive e-commerce revenue growth

E-commerce & Marketing Teams

Drive e-commerce revenue growth

AI post-purchase tools boost conversions and loyalty with branded tracking and accurate delivery estimates.

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Parcel Perform charts showing checkout conversions, delivery issues and email open rates
TikTok trusts Parcel Perform
Parcel Perform's AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Skyrocket Conversions with Precise AI-Powered E-commerce Delivery Estimates

Vague delivery estimates hurt ecommerce sales. Our AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Tailored AI model for precise EDDs, fueled by your data

Adaptive AI-driven updates for always accurate EDDs

A/B test to balance speed, reliability, and conversions

Boost Sales with Accurate EDDs
Branded order tracking page mockup of Parcel Perform's customer Nespresso, showing how Parcel Perform provides brands with 4-6 extra touchpoints for customer engagement.

Transform E-commerce WISMO into WOW with Proactive Notifications

Reduce WISMO inquiries and boost customer satisfaction with branded ecommerce notifications. Keep customers informed, build trust, and enhance the post-purchase experience.

88+ notification triggers covering all delivery events

Personalized notifications that keep customers engaged

Drive upsells with targeted, personalized notifications

Convert WISMO into Loyalty
Delivery tracking notification showing how Parcel Perform can help elevate customer engagement and achieve 80% open rate

Elevate Your Brand and Boost Customer Loyalty with a Branded Tracking Page for E-commerce

Don't let your brand fade after checkout. Our customizable ecommerce tracking page enhances the post-purchase experience, builds customer trust, and boosts brand loyalty.

Configurable with 120+ options to reflect your brand

Integrated, seamless experience from checkout to delivery

Plug-and-play widget lets you go live in under 2 weeks

Build Loyalty Beyond Checkout
Seamless Parcel Perform returns experience showing options for refund method and automated refund

Transform Returns into Revenue with a Self-Service E-commerce Returns Portal

Turn ecommerce returns into revenue with our automated returns portal. Delight customers, streamline processes, and recover revenue with exchanges or store credit.

Seamless returns experience from checkout to refund

Effortless returns policy enforcement with automation

Recover revenue through flexible refund alternatives

Make Returns Work for You
Parcel Perform's AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Harness the Power of Your E-commerce Delivery Data: Make Smarter Decisions, Faster

Our AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Monitor marketing campaign performance in real-time

Analyze marketing impact across the customer journey

Visualize marketing performance data with dashboards

Fuel Marketing with Insights

Push Beyond Post-Purchase: Drive Revenue and Delight Customers

Post-purchase touchpoint icon

Create Memorable Post-Purchase Experiences:

Transform every post-purchase touchpoint into a delightful brand experience, fostering loyalty and repeat business.

Customer lifetime value

Turn Deliveries into Marketing Opportunities:

Elevate your brand presence throughout the customer journey, turning deliveries into powerful marketing moments.

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Data-Fueled Market Dominance:

Harness the power of AI-driven analytics to unlock hidden insights, optimize your operations, and drive unparalleled growth.

Transform your Post-Purchase Experience

The AI Delivery Experience Platform That Increases Revenue, Saves Costs, and Unblocks Bottlenecks – Fast.

This image shows the icon representing Parcel Perform's AI Commerce Visibility Product
AI Commerce Visibility

Turn your Brand, Product, Channel, and Delivery Trust Signals into #1 AI Commerce recommendations.

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This image represents Parcel Perform's AI Decision Intelligence Product.
AI Decision Intelligence

No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.

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Checkout

Drive checkout confidence & conversions. Deliver on your promise with the best AI-predicted EDD & tailored A/B tests.

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Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.

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Parcel Perform Logistics experience above the fold icon
Logistics

Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one.

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Returns

Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.

Learn More
Image shows a mockup of Parcel Perform's AI Commerce Visibility tool. Dashboard shows some features that can help businesses analyse their AI mentions and how to optimise them.

Go beyond post-purchase to unlock your growth potential

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Join 3,000+ of the World's Best Brands & Marketplaces

Parcel Perform Customer Snocks
Parcel Perform Customer Snocks Johannes Kliesch
Johannes Kliesch

Founder of SNOCKS

"The competition in our market is extremely high so customer retention is a huge topic for us – not just in terms of cost consideration – it’s the basis for us to grow our business. By curating a unique delivery experience we were able to increase our customer retention rate by 20%."
Parcel Perform SNOCKS Customer
Read success story
  • Parcel Perform SNOCKS Customer
  • Parcel Perform Nespresso Global Customer
  • Parcel Perform Customer Expondo
  • Zenfulfillment trusts Parcel Perform
  • Mister Spex trusts Parcel Perform

Learn More About The Post-Purchase Experience

Accessible Image Meta Description and Summary A futuristic infinity loop shows how "AI Commerce Visibility" transforms returns into trust. The purple left loop represents the returns process (boxes, exchange), and the blue right loop represents customer trust (stars, thumbs up), showing how returns intelligence turns a cost center into a strategic asset. Article Summary: This article argues that reverse logistics has evolved from a private cost center into a public "Trust Signal" for AI Commerce. AI shopping agents now algorithmically rank brands by parsing machine-readable returns data (cost, speed, convenience). To compete, brands must use a unified data platform to create a transparent, verifiable "Returns Experience" that builds trust and wins AI recommendations.
Machine Learning & AI
Supply Chain

Reverse Logistics: From Peak Season Cost Center to Your AI Commerce Trust Signal

Nov 13, 2025

Accessible Image Meta Description and Summary Image Description: A professional man stands confidently next to a floating, futuristic holographic interface labeled "AI Brand Equity Profile Ranking." The dashboard displays various metrics with high scores, such as "92/100" and "78/100," alongside bar graphs. Below the graphics, large blue text reads, "Your Brand Is No Longer a Story. It's a Score." This visual reinforces the article's core thesis that AI-driven data analysis is replacing subjective branding. Article Summary: This article argues that the era of "brand storytelling" is ending, replaced by "AI Commerce" where AI agents make purchasing decisions based on verifiable data rather than emotion. It introduces the concept of an "Objective Reputation Score," calculated by AI based on operational metrics like on-time delivery, product quality, and data transparency. Consequently, the responsibility for brand building is shifting from marketing departments to operations and logistics teams, making operational excellence the new primary driver of brand equity.
Machine Learning & AI
Data & Integrations

Your Brand Is Not a Story. It's a Score.

Nov 13, 2025

Image Description: A futuristic image titled "AI ACCELERATOR" shows a glowing portal processing fragmented data. This symbolizes the article's solution: using AI to accelerate and harmonize the "carrier data mess" from multiple dropshipping suppliers, solving the manual "Portal Tax." Article Summary: This article argues that dropshippers lose $7 per order to a "Portal Tax"—the manual labor cost of managing 7-15+ disconnected supplier portals. This "carrier data mess" creates massive inefficiency and makes stores invisible to AI Commerce. The solution is an AI-powered platform to unify supplier data and automate tracking.
Data & Integrations
Machine Learning & AI

The $7-Per-Order 'Portal Tax': Why It's a Crisis for E-commerce Dropshippers

Nov 10, 2025

Frequently Asked Questions

How can Parcel Perform help my e-commerce business?

How does my e-commerce marketing team benefit from the Parcel Perform platform?

How can Parcel Perform help with post-purchase marketing?

Can Parcel Perform integrate with my existing e-commerce & marketing platform?

How can Parcel Perform help increase my e-commerce sales conversions?

What analytics does Parcel Perform provide to optimize my marketing strategy?

How are Parcel Perform's notifications different from carrier delivery updates?

How can Parcel Perform faciliate upselling or cross-selling opportunities?

What is Parcel Perform and how does it work?

How is Parcel Perform different from other service providers?