SUCCESS STORIES | DTC BRAND

SNOCKS: How the DTC brand nailed the post-purchase experience with Parcel Perform

Customer lifetime value increased by 20%

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Parcel Perform Customer Snocks
Parcel Perform SNOCKS Customer
"The competition in our market is extremely high so customer retention is a huge topic for us – not just in terms of cost consideration – it’s the basis for us to grow our business. By curating a unique delivery experience we were able to increase our customer retention rate by 20%."
Parcel Perform Customer Snocks Johannes Kliesch
Johannes Kliesch
Founder of SNOCKS
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SNOCKS: How the DTC brand nailed the post-checkout experience with Parcel Perform
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Branded Delivery Notifications

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Send your customers timely delivery updates with emails, SMS and webhooks to re-engage and build brand loyalty.

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TRACK

Seamlessly integrate tracking data to receive aggregated and normalized delivery events across 950+ carriers globally.

Date of Arrival Predictions

PREDICT

Replace outdated carrier EDDs with accurate ML-enabled date of arrival predictions from checkout to final delivery.

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