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Get full shipment visibility. Make smarter decisions on logistics operations. Resolve delivery issues proactively. Reduce logistics operations costs. Build unique delivery experiences.

TRACK | Shipment Data Integration

every
order 
counts.

TRACK | Shipment Data Integration

every
order 
counts.

Get full shipment visibility. Make smarter decisions on logistics operations. Resolve delivery issues proactively. Reduce logistics operations costs. Build unique delivery experiences.

Calculate the return on investment (ROI) you could achieve with Parcel Perform

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last mile logistics

10%

reduction of last-mile logistics costs

Customer lifetime value

45%

increase in customer lifetime value

24h customer service

60%

less complaints on delivery complications

Combine Order & Customer Data with Shipment & Warehouse Data and all Last-Mile & Returns information in a single-source-of-truth with Parcel Perform

Integrate all your data into a single platform

Combine Order & Customer Data with Shipment & Warehouse Data and all Last-Mile & Returns information in a single-source-of-truth.

Centralize all order and customer data into a single platform

Gain additional insights by including all shipment data across your warehouses and their processes

Capture delivery data from over 1,045+ carriers globally, via Parcel Perform managed integrations across every layer

All your logistics data in a single source of truth
Parcel Perform standardizes all last-mile, and returns data, providing 100% coverage that unlocks its true power, to empower efficient business processes and generate highly accurate insights.

Harmonize all your delivery data into one streamlined data feed

Standardizing all last-mile, and returns data provides 100% coverage that unlock its true power–empower efficient business processes and generate highly accurate insights.

Harmonize carrier data across multiple locations, shipment events, time zones, and languages for logistics visibility

Automatically capture granular delivery details including transit times, weight, number of delivery attempts, proof of delivery, collection points, pictures at hubs, and more

Improve user experience with data fully harmonized and available in 36+ languages

Access the most harmonized logistics data set globally

Download our solution brief

Discover what Parcel Perform can do for your business.

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Layer your harmonized data with help from AI technology from Parcel Perform. Optimize the delivery experience, streamline operations, and improve the efficiency of your processes.

Integrate all available data sources and enrich with AI-driven insights

Layer your harmonized data with help from AI technology. Optimize the delivery experience, streamline operations, and improve the efficiency of your processes.

Create new data elements and derive powerful insights based on all available data sources, measured against each other

Layer all order and customer data including order numbers, references, events, customizable tags for sales channels, campaigns, and more

AI-enhanced carrier identification ensures shipment tracking accuracy and eliminates human errors introduced during data entry

Leverage Parcel Perform’s proprietary AI engine to predict accurate delivery days from pre-checkout

Layer all data and enrich with AI for full logistics insights
Parcel Perform provides complete integrations and data management and keeps all data feeds updated and fully in sync.

Keep all relevant data feeds updated and fully in sync

Parcel Perform provides complete integrations and data management and keeps all data feeds updated and fully in sync.

Get the right data insights at the right time with a flexible update frequency catered to your business

With smart AI-powered data update frequencies, we make service level accelerations possible, updating customers as close to real-time as possible

Carrier integrations and data feeds fully maintained by Parcel Perform to ensure consistently exceptional service level

Leverage auto-updated & fully maintained data feeds
for customers

For Customers

Engage customers with real-time delivery updates to increase conversions and boost customer lifetime value

Gain actionable insights into all post-purchase operations to empower customer service & logistics teams

For Business Teams

Gain actionable insights into all post-purchase operations to empower customer service & logistics teams

Power your business with data via API/webhooks

For Developers

Fuel your business with harmonized, enriched and fully updated tracking data via API & webhooks

Key capabilities

Data mapping to 155+ event types

Granular data mapping

Access all delivery details with harmonized data fully mapped to 155+ event types. Capture transit times, delivery attempts, proof of delivery and more.

AL and ML-driven proprietary knowledge

AI and ML-driven proprietary knowledge

Reduce reliance on broad delivery date approximations from carriers. Optimize the delivery experience ultra-precise EDDs generated using your data.

In-house data integration

Comprehensive integration

Gain instant clarity on your logistics operations with high-quality tracking data combined with information from your business processes.

Scalable integration

Single, scalable integration

Start fast through a single integration with Parcel Perform’s platform. Upon integration, you instantly connect to tracking data from carriers and your business, and make it available on a single platform.

multiple carriers

AI-based carrier identification

Automatically identify the right carriers when information is missing. Proactively replace wrongly assigned carriers for always-accurate tracking.

Multiple integration layers

Multiple layers of integration

Connect warehouse and shipment data to eliminate visibility gaps in the delivery journey. Integrate all order and customer data regardless of CRM, shop system or customer service tools you use.

Real-time quick updates

Service-level accelerations

Update internal teams and customers in real-time. We use AI-powered data update frequencies to ensure minimal latency between the carrier and your business.

Delivery notification email

Seamless delivery updates

Use an always-growing pool of triggers to relay important updates to customers via smart notifications, or keep your internal teams constantly updated on delivery operations.

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End-to-end reporting

Generate reports for SLA compliance, logistics KPIs, notifications, and more with advanced analytics via a single dashboard. Use the reports to analyze and benchmark operational efficiencies.

Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner, Geodis
Pal Narayanan, EVP and CIO of Geodis Americas
Pal Narayanan

EVP and Chief Information Officer of GEODIS in Americas

"We can now enable our customers to monitor their supply chain operations and remedy immediate action to resolve issues that may arise. As a result, they’ll benefit from more efficient operations, greater transparency and a better overall experience."
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  • Parcel Perform partner byrd
  • Parcel Perform partner, Swiss Mail Solutions
  • Parcel Perform Nespresso Global Customer
  • Parcel Perform SNOCKS Customer
  • Mister Spex logo - Parcel Perform customer

Your shipment tracking solution begins here

Talk with us to build a seamless global tracking experience today.

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The leading Data & Delivery Experience Platform for businesses worldwide.
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