TRACK | Data Integration

Streamlined tracking data across all your carriers

Built by logistics experts, our platform enables you to leverage real-time shipment tracking to make smart decisions. With data integration, standardization and reporting in one place, get a robust tracking foundation and build unique delivery experiences.

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Your data-first solution for all things shipment tracking

Integrate your shipment data across 1,015+ carriers

Parcel Perform integrating customer and carrier tracking data through SFTP, API or Webhook to create streamlined data

Single integration for scale

Parcel Perform connects your tracking data to 1,015+ global carriers. Easily collect, aggregate, and build a scalable and flexible data pipeline.

Carrier identification logic

The platform automatically identifies existing providers with high accuracy. If missing, we onboard your preferred carriers in < 2 weeks.

Multiple layers of integrations

With multiple layers of integrations across all carriers, we ensure you have all possible data at hand - fully updated and always available.

Normalize raw shipment data into a single global standard

Parcel Perform normalizing events, timezones, languages, locations, proof of delivery, collection points and pictures at hubs

Data normalization

Parcel Perform normalizes raw tracking data across multiple carriers, time zones, and locations into one standardized set of data you can work with.

Granular data mapping

Get data fully mapped to 155+ event types in 36+ languages for granular event handling by teams in native languages. Automatically capture all delivery details - transit times, number of delivery attempts, proof of delivery, and more.

Optimal data health

With continuous data monitoring, we assure optimal data health and early identification of issues.

Update logistics data feeds in real-time

Parcel Perform and hundreds of carriers updating real-time, detailed reporting with guaranteed latency back and forth

Flexible update latency

Get the right data when you need it, with minimal data integration and update latency catered to your business needs.

Service level accelerations

With smart AI-powered data update frequencies, we make service level accelerations possible, updating customers as close to real-time as possible.

Managed service for you

We manage the carrier integrations and also our service level promises to you. Get full transparency on both.

Enrich your data for powerful outcomes

Venn diagram of Parcel Perform's prediction engine knowledge, carrier data and customer data intersecting

Double data enrichment

Layer your foundation with two data pillars - your business-specific data and our sophisticated algorithm-generated prediction data to create highly relevant experiences.

Exhaustive in-house data

Combine your tracking data with customer details, order events, customizable tags for sales channels, campaigns, warehouses and more.

Our proprietary knowledge

Reduce reliance on carriers' delivery date approximations. Elevate your delivery experience design with our ML-powered Date of Arrival Prediction engine.

Relay delivery updates to keep everyone in the loop

Flowchart of multiple Parcel Perform platform tools relaying data to and from hundreds of carriers

Granular delivery update flows

Create powerful end-to-end communication and workflows using triggers - relay updates not only to customers but also connect data feed to your internal systems.

Proactive customer communication

Leverage smart notification triggers to delight customers with delivery updates via branded tracking and timely notifications.

Internal system integrations

Our open system syncs with your internal data warehouse, CRM, OMS, email tools and customer service tools, to build one connected ecosystem for your business.

Report, analyze and visualize logistics performance

Parcel Perform page with a parcel delivery status report that can be exported into excel spreadsheet format

End-to-end reporting

Enable SLA reporting, notifications reports and logistics KPIs tracking with advanced analytics in a single dashboard to analyze against operational efficiencies.

Tracking data reports

How complete is your tracking data? Monitor the quality of tracking data from carriers. Bookmark any issues and actionable matters for immediate follow up.

Managed services

A good data foundation enables actionable insights. Our detailed reporting ensures full accountability and transparency of your service providers, and that includes us.

why we do what we do

3,000+ of the world's best brands, marketplaces, carriers and B2B shippers chose to work with us

Davide Costella

Global Delivery Services Manager at Nespresso

"With Parcel Perform’s streamlined data in 36+ languages and sophisticated product suite, we were able to create excellent post-purchase experiences. We’re also getting real insights into actual carrier Service Level Compliance which helps us drive continuous improvement and better rates."