Upgrade to a Next-Gen Post‑Purchase Experience
Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control – for a top-tier post-purchase.
TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE
AI-Powered Carrier Data Foundation for Unmatched Data Clarity
The most complete & intelligent data infrastructure to tackle painful post-purchase problems
- Unlock AI-driven efficiency with all logistics data integrated into one platform
- Empower your teams to turn 25+ delivery pitfalls into positive customer interactions
- Resolve WISMO complaints on the spot with complete order visibility
1,100+ Multi-Source Carriers
Track 100% of your shipments with fast, reliable integration with any carrier
AI-Powered Data Harmonization
Untangle the carrier data mess and track orders confidently with precise delivery insights
AI-Enhanced Carrier Identification
Leave no order untracked – automatically assign the right carrier via our proprietary AI model
Premium Tracking Page for a Top-Tier Customer Experience
Elevate satisfaction, trust, and sales with an integrated, smart tracking widget
- Reduce costly WISMO inquiries and lighten workload for customer care teams
- Boost the bottom line through your most visited page with AI-personalized recommendations
- Impress customers, add EDD, and get ratings with a hyper-configurable tracking widget of 120+ options
AI-Powered Delivery Update
Keep your EDD promise even during delays with real-time updates backed by our proprietary AI model
Delivery Experience Ratings
Collect granular feedback – from 5-star ratings to open-ended questions
Plug-and-Play Widget
Launch your seamless, bespoke tracking experience in less than 2 weeks
Wow-Factor Notifications for Maximum Customer Engagement
Keep customers close to your brand during all moments that matter, especially the unexpected
- Drive brand-first upselling and repeat purchases with AI-personalized campaigns
- Own all post-purchase communications and filter out distracting carrier updates
- Perfect your notifications strategy with AI insights in an expert-led workshop
88+ Delivery Triggers
Proactively update customers of all critical delivery pitfalls along the journey
Carrier-Optimized
Get AI insights on every carrier’s behavior and curate a best-fit notification flow
Best-Practice Templates
Get a head start with conversion-optimized templates curated to fit your use cases
No-Code Campaign Manager – Your Shortcut to Upselling Success
Bring customers back to buy more with minimal acquisition cost & zero technical hassle
- Upsell where customers are most engaged – tracking page, notification & returns
- Create and launch campaigns – fast and in sync with the delivery journey
- Get real-time insights on your top-performing campaign
DIY Upsell Campaigns
It shouldn’t take weeks to upsell. Set up a campaign, select a channel, and launch with one click
Cohesive Upselling
Create one campaign and upsell within tracking pages, notifications, and returns
All-In-One Campaign Hub
Get a holistic view of all campaigns or drill down into individual performance
Full SLA Control – From Checkout to Returns
Don’t just track carrier SLAs – Proactively manage every KPI along the entire delivery journey
- Set company-wide SLAs all on a single platform
- Track SLA performance across all delivery milestones – checkout, dispatch, transit, delivery, and returns
- Proactively act on breached SLAs with real-time calculations and AI insights
Custom SLA Metrics
Translate your unique logistics processes into measurable SLAs
Proactive SLA Alerts
Stay ahead of SLA breaches via notifications, service tickets, or system alerts
End-to-End SLA Reports
Get complete visibility of your internal KPIs and carrier performance
Think Bigger on AI
AI Data Monitoring
Your 24/7 e-commerce data watch to flag disruptions and spot opportunities across the delivery experience.
Daily AI Summaries
Unlock intelligence without the data work. Gain new decision-ready insights about your e-commerce operations, every day.
AI Recommendations
Turn insights into action with prioritized next steps to fix issues, optimize workflows, and improve results - fast.
AI Performance Alerts
Zoom in on delivery performance metrics that matter the most. Stay ahead of breaches and dive deep with AI root cause analysis.
Out-of-the-box BI
Get a 360° view of your delivery experience with ready-to-use reports and real-time, configurable data dashboards.
AI Navigator
Your Parcel Perform AI guide to get routine tasks done fast. Take back time for more strategic priorities.
We Are Here to Support Your AI-Driven Post‑Purchase Success
Onboarding Workshop
We dive deep into your business use cases and system workflows to align on integration strategy
Customize Your Experience
We configure data integration, tracking page, and notification design exactly to your needs
Test, Go-Live, Optimize
Hassle-free launch with a dedicated team that manages testing and monitoring
Join 3,000+ of the World's Best Brands & Marketplaces
Teamhead Fulfillment & Support E-Commerce Europe, PUMA
The AI Delivery Experience Platform That Increases Revenue, Saves Costs, and Unblocks Bottlenecks – Fast.
No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.
Learn More
Drive checkout confidence & conversions. Deliver on your promise with the best AI-predicted EDD & tailored A/B tests.
Learn More
Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.
Learn More
Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one.
Learn More
Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.
Learn More
Your path to loyalty begins with the Parcel Perform Post‑Purchase Experience
Partner with us to build a seamless AI-driven delivery experience.