Parcel Perform's NOTIFY module allows you to build trust and drive upselling with proactive, branded delivery notifications. Use SMS, email, and webhooks to create high-engagement touchpoints.

NOTIFY | Proactive Post-Checkout Notifications

every
notification
counts.

NOTIFY | Proactive Post-Checkout Notifications

every
notification
counts.

Drive repeat purchase. Reduce WISMO. Control engagement touchpoints. Increase upselling opportunities. Boost customer lifetime value.

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Calculate the return on investment (ROI) you could achieve with Parcel Perform

80%

open rates that help drive upselling

50%

less WISMO inquiries from customer

20%

boost in customer satisfaction rating

Parcel Perform parcel tracking notification template for Nespresso, showing a delivery that has been successfully delivered with product recommendations for upselling.

Drive upselling with high-engagement touchpoints

Accelerate time-to-value and drive revenue growth with a branded, tailor-made post-purchase experience. Boost conversions using data-driven insights on the most effective delivery notifications to send.

Build a successful end-to-end notification strategy with insights from custom gap analysis

Optimize post-purchase notifications for upselling using recommendations enriched by your data

Get a head start with ready-to-use templates designed with industry best practices

Achieve maximum customer satisfaction at all touchpoints

Parcel Perform email notification template for Mister Spex showing an ecommerce order that is out for delivery, with options to select notification trigger type, channel and language.

Nurture customer loyalty with every post-checkout interaction

Reduce WISMO and boost NPS through smart, branded delivery notifications–designed for proactive, accurate, and personalized interactions.

Delight customers with contextual notifications that are highly configurable using 88+ triggers for all scenarios, updated EDDs to drop-offs at neighbor’s

Combine email and SMS for a channel mix your customers love, or connect to any communication platform with unlimited webhook integrations

Boost NPS by capturing feedback at the right place at the right time, when customers are the happiest

Make post-checkout notifications your business advantage

Get exclusive email samples.

Discover what a successful notification strategy looks like.

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Parcel Perform notification center showing an editable email notification template with customizable subject line and HTML content with several field placeholder options and email live preview on the side.

Take control of the post-checkout experience from one integrated platform

Eliminate robotic messages and embed your e-commerce branding across all touchpoints. Curate notifications using personalization options designed to drive engagement, whatever your use case is.

Streamline customers’ post-checkout experience to ensure consistent service quality using harmonized data across 1,045+ carriers

Gain complete visibility into all post-checkout customer interactions via an all-in-one Notification Center

Send notifications within minutes using any of our pre-built templates or your existing HTML templates

Effortlessly personalize every notification unique to your customers’ needs using 100+ field placeholders

Manage the post-checkout experience your way

Parcel Perform chart showing email notifications sent over time in a bar chart format, with percentage breakdown of email engagement and chart variant options.

Strengthen your customer engagement strategy with data-driven insights

Harmonize data from all your carriers into one cohesive standard. Measure and monitor notification performance via reports built using industry standards.

Keep track of your most important notification metrics–open, click, and bounce rates–in a single view

Analyze notification performance using industry-standard reports, that can be further customized to reveal deeper insights

Continuously refine your notifications strategy with workshops and dedicated account monitoring by Parcel Perform experts

Optimize customer engagement for maximum ROI

Key capabilities

Templates optimized for high conversions

Reduce time-to-market with notification templates pre-built with industry best practices. Optimized by data to engage customers at every delivery milestone.

Configurable for all use cases

Use 88+ event, time, compliance, and prediction-based triggers to build your custom, end-to-end notification strategy.

Notification strategy gap analysis

In-depth analysis of your existing notification setup to identify the most effective messages to send from Parcel Perform’s Data & Delivery Platform.

Branded, personalized notifications

Personalize delivery notifications to provide customers with relevant updates using 100+ field placeholders in 36+ languages.

All-in-one Notification Center

Manage notification templates, easily adapt message content using a ‘what you see is what you get’ HTML editor, and send notifications via any channel–all from a single dashboard.

Notification performance monitoring

Harmonize data from all your carriers into one cohesive standard. Reveal actionable insights on key notification metrics using intuitive charts.

Our enterprise-ready platform & services

Scalable & Secure Platform

Globally scalable & available in 36+ languages. GDPR-compliant & ISO 27001 certified.

Configurable & Customizable

Built to match your business requirements and brand. Includes extensive configuration and customization options.

User & Account Management

Unlimited free users, advanced access and UI rights management. Nested accounts available for business units and markets.

Open Platform Concept

Connect with your Webshop, CRM, OMS, ERP, TMS, WMS, BI tool or any other system.

Limitless Integrations

1,045+ carriers integrated globally, with new carriers onboarded in 30 days.

24h Customer Support

Dedicated KAM for fast onboarding and continuous support. Resolve technical and UX questions via live chat.

Join 3,000+ of the world's best brands & marketplaces

Johannes Kliesch

Founder of SNOCKS

"Shopify as our chosen e-commerce platform and Klaviyo email automation are pillars of our online sales strategy. The ability to integrate both accounts into one Parcel Perform account simplifies our marketing operations tremendously."