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Take control of logistics processes from end-to-end

Take control of logistics processes from end-to-end

Discover how Parcel Perform can help you optimize the entire process, uncover cost-reduction opportunities, and identify the most reliable logistics partners.

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Calculate the return on investment (ROI) you could achieve with Parcel Perform

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Full supply chain visibility

10%

increase in transparency on logistics operations

Global carriers

10%

reduction of last mile logistics costs

Customer satisfaction

50%

less complaints on delivery complications

Achieving success for e-commerce businesses worldwide

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Get parcels moving with data and insights, not assumptions

Get parcels moving with data and insights, not assumptions

Your logistics team has a promise to keep - they need to get parcels to customers on time. With full visibility into your logistics operations, you can identify and resolve issues before they become severe customer experience issues.

Build on-demand reports with granular logistics data

Get critical insights from a customizable dashboard

Make data-driven decisions with logistics intelligence

Fuel a flawless delivery experience with insights from your own data
Drive lean logistics operations while maintaining peak performance

Drive lean logistics operations while maintaining peak performance

Logistics has many moving parts. Full visibility here can not only keep you informed and updated, but also lower logistics costs. With 100% transparency you can reduce last-mile logistics costs by 10%, and lower delivery complication complaints by 50%.

Build end-to-end SLA alerts, workflows and notifications

Customize analysis to single out insights that matter

Find and fix inefficiencies to save operations costs

Take control of delivery performance with SLA compliance monitoring

Get our quick start guide!

Building blocks of a perfect delivery experience
for logistics teams.

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Make the returns experience as seamless as your delivery experience

Make the returns experience as seamless as your delivery experience

92% of returning customers will buy again if the returns process is easy. To keep it profitable, businesses can manage returns on their data-driven delivery platform to ensure a consistent returns experience, while keeping costs to a bare minimum.

Cover the end-to-end post-checkout journey with an integrated solution

Unify the delivery and returns experience through a single embedded widget

Support continuous improvements with a powerful data-driven solution

Drive profitability with a returns experience as seamless as your delivery experience
Keep customer service and customers automatically updated with delivery milestones

Keep customer service and customers automatically updated with delivery milestones

With notifications, updating customers and customer service becomes automated–and off the to-do list of your logistics team. It’s also fully customizable so that stakeholders only receive the updates that matter the most.

Deliver a powerful end-to-end branded tracking experience

Optimize communications through the channels defined by customers and your business

Seamlessly integrate solution to existing systems to start using delivery data throughout the business

Keep customers engaged across the entire delivery journey with your business
Get instant access to shipment details and make efficiency the leading trait of the team

Get instant access to shipment details and make efficiency the leading trait of the team

In logistics, small issues can become big bottlenecks. To address this challenge, your logistics team can use custom workflows. Intelligent workflow automation can help them instantly identify and resolve shipment issues–even across locations and markets.

Access standardized shipment details across 1,045+ carriers worldwide

Setup smart workflows to proactively identify and resolve shipment issues

Automatically generate and share logistics reports to update relevant teams in real-time

Empower customer service with the data they need to be your key business advantage

Explore our End-to-End Data & Delivery Experience Platform

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Checkout

Convert abandoned carts into orders. Tailored EDD prediction. Win with industry-leading AI.

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Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

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Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

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Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

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Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

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Parcel Perform Checkout Experience

Start Fast, Win Faster

Efficient workflows

Go-live < 30 days

Enterprise-ready platform built to integrate with your existing systems quickly and effectively.

Increase e-commerce sales and promote brand loyalty

10-20 x ROI

Massive cost savings, and operation improvements widen your profit margins

Innovation

Time-to-value < 90 days

Powerful data-driven features deliver expected results the moment you start using them.

Find out more

Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
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Frequently asked questions

What integrations does Parcel Perform support?

What is Parcel Perform's data advantage?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about logistics and operations

This image contains Parcel Perform's branding elements. It has the name, logo, and tagline, which is pushing beyond post-purchase. It has a futuristic look, with dots that represent stars in space. The theme is looking towards the future.
Press

Parcel Perform Advances E-commerce Delivery with New AI-Powered Platform, Pushing Beyond Post-Purchase

Jun 04, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.
Customer Experience
Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

May 30, 2024

The image is an abstract image that displays the basic elements that comprises a delivery process. We have trucks, an online shopper, self-service order tracking window and shopping cards, delivery experience ratings, and the Parcel Perform logo. The topic is why merchants should use a single platform to fully manage their e-commerce logistics operations. Because a single platform has the data, and the tools necessary to oversee the entire frontend and backend process of post-purchase experience, or as Parcel Perform would like to call it, the delivery experience.
Data & Integrations
Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

May 30, 2024

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