every
order
counts.
every
order
counts.
Take control of logistics processes with end-to-end visibility from order to returns. Discover how Parcel Perform can help you optimize the entire process, uncover cost-reduction opportunities, and identify the most reliable logistics partners.
Calculate the return on investment (ROI) you could achieve with Parcel Perform
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10%
increase in transparency on logistics operations
10%
reduction of last mile logistics costs
50%
less complaints on delivery complications
Achieving success for e-commerce businesses worldwide
Get parcels moving with data and insights, not assumptions
Your logistics team has a promise to keep - they need to get parcels to customers on time. With full visibility into your logistics operations, you can identify and resolve issues before they become severe customer experience issues.
Build on-demand reports with granular logistics data
Get critical insights from a customizable dashboard
Make data-driven decisions with logistics intelligence
Drive lean logistics operations while maintaining peak performance
Logistics has many moving parts. Full visibility here can not only keep you informed and updated, but also lower logistics costs. With 100% transparency you can reduce last-mile logistics costs by 10%, and lower delivery complication complaints by 50%.
Build end-to-end SLA alerts, workflows and notifications
Customize analysis to single out insights that matter
Find and fix inefficiencies to save operations costs
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Building blocks of a perfect delivery experience
for logistics teams.
Make the returns experience as seamless as your delivery experience
92% of returning customers will buy again if the returns process is easy. To keep it profitable, businesses can manage returns on their data-driven delivery platform to ensure a consistent returns experience, while keeping costs to a bare minimum.
Cover the end-to-end post-checkout journey with an integrated solution
Unify the delivery and returns experience through a single embedded widget
Support continuous improvements with a powerful data-driven solution
Keep customer service and customers automatically updated with delivery milestones
With notifications, updating customers and customer service becomes automated–and off the to-do list of your logistics team. It’s also fully customizable so that stakeholders only receive the updates that matter the most.
Deliver a powerful end-to-end branded tracking experience
Optimize communications through the channels defined by customers and your business
Seamlessly integrate solution to existing systems to start using delivery data throughout the business
Get instant access to shipment details and make efficiency the leading trait of the team
In logistics, small issues can become big bottlenecks. To address this challenge, your logistics team can use custom workflows. Intelligent workflow automation can help them instantly identify and resolve shipment issues–even across locations and markets.
Access standardized shipment details across 1,045+ carriers worldwide
Setup smart workflows to proactively identify and resolve shipment issues
Automatically generate and share logistics reports to update relevant teams in real-time
One platform where every order counts.
For e-commerce merchants and marketplaces in pursuit of growth in a global, competitive economy, every order counts.
Parcel Perform is a team of logistics and data experts setting the bar for the delivery experience from pre-checkout to returns.
By harnessing the power of data and integrations our platform helps businesses improve customer lifetime value, lower logistics costs, and advance customer service operations, fuelling growth and expansion.
With Parcel Perform, e-commerce businesses can now make every order, every shipment, and every loyal customer count.
Start Fast, Win Faster
Go-live < 30 days
Enterprise-ready platform built to integrate with your existing systems quickly and effectively.
Time-to-value < 90 days
Powerful data-driven features deliver expected results the moment you start using them.
Join 3,000+ of the world's best brands & marketplaces
Petra Dobrocka
CCO and Founder of byrd
"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Learn more about logistics and operations
Product
Supply Chain
Overview of Issues: The logistics intelligence that helps identify and resolve shipment issues
Sep 20, 2023
Supply Chain
Multi-level account structure: The key to managing global delivery operations
Sep 13, 2023
Customer Experience
Product
Unlocking returns potential: Elevating business success through customer experience
Aug 08, 2023