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Logistics & Operations Teams

Redefine e-commerce logistics excellence

Logistics & Operations Teams

Redefine e-commerce logistics excellence

Streamline logistics, cut costs, and boost performance through intelligent automation and data-driven insights.

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Parcel Perform logistics intelligence dashboard showing aspiration goal setting and charts
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Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line

Prevent Costly Disruptions with Real-Time Visibility and Alerts

Proactively manage your logistics operations. Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line.

Monitor all active shipments from a unified dashboard

Set custom alerts to stay ahead of possible disruptions

Address issues before they escalate into costly problems

Prevent Costly Logistics Disruptions
Slash Shipping Costs with AI-Powered Carrier Optimization and find the best shipping options

Slash Shipping Costs with AI-Powered Carrier Optimization

Rising shipping costs and complex carrier networks squeezing your margins? Our AI engine finds the best carrier for every shipment, balancing cost and service to protect your bottom line.

Reduce shipping costs with AI-powered carrier selection

Compare rates instantly, find the best shipping options

Balance cost vs. delivery performance with AI Insights

Optimize Shipping Costs with AI
Parcel Perform's BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations

Optimize Logistics Performance with Actionable Data Insights

Stop guessing about your logistics performance. Our BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations.

Track key logistics KPIs on fully customizable dashboards

Gain performance insights with industry-standard reports

Optimize logistics efficiency and reduce costs with data

Upgrade Your Logistics Efficiency
Parcel Perform's streamlined onboarding and centralized platform with multiple carriers

Scale and Nurture Growth with Effortless Carrier Integrations

Is adding new carriers a time-consuming headache? Parcel Perform's streamlined onboarding and centralized platform make it fast and painless, so you can focus on growth.

Powerful pre-built integrations enable faster onboarding

Centralized platform empowers easy logistics management

Managed integrations ensure maximum logistics efficiency

Streamline and Scale Logistics Operations
Parcel Perform platform showing easy automation of shipping processes

Automate Label Generation and Ensure Compliance

Are manual tasks like label generation draining your team's time? Automate these processes and more with Parcel Perform and refocus your team on strategic growth initiatives.

Generate compliant labels in a fraction of the time

Eliminate manual errors and reduce shipping delays

Free your team to focus on high-impact projects

Streamline Logistics with Automation

Push Beyond Post-Purchase: Transform Logistics Operations

Efficient workflows

Optimize Operations, Reduce Costs:

Optimize carrier selection, automate processes, and gain real-time visibility for streamlined operations and significant cost savings.

Product-First Enterprise Partner

Data-Driven Decisions, Proactive Solutions:

Harness the power of AI-driven analytics to identify bottlenecks, predict disruptions, and prevent costly delays with real-time alerts.

In-house data integration

Easy Integration, Effortless Scalability:

Seamlessly integrate with your existing systems, onboard new carriers quickly, and unlock the full potential of your logistics network for sustainable growth.

Optimize your Logistics Operations

Explore our End-to-End Data & Delivery Experience Platform

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Checkout

Convert abandoned carts into orders. Find the best EDD. Win with industry-leading AI.

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Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

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Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

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Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

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Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

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Go beyond post-purchase to unlock your growth potential

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Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
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Frequently asked questions

What integrations does Parcel Perform support?

What is Parcel Perform's data advantage?
How can Parcel Perform help with outbound shipping execution?
What solutions does Parcel Perform offer for handling e-commerce returns?
How does Parcel Perform assist in monitoring and managing delivery exceptions?
What analytics does Parcel Perform provide to optimize shipping cost?
What tools are available on Perform provide to optimize logistics operations and performance?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about logistics and operations

This article focuses on how e-commerce businesses can turn product returns into a competitive advantage. It emphasizes that a seamless, customer-centric returns process can increase customer satisfaction, reduce costs, and improve brand reputation. The article also provides strategies for optimizing reverse logistics, offering flexible return options, and leveraging AI for fraud detection. The image is a graphic with various interconnected icons and symbols representing the key elements of optimizing product returns in e-commerce. A central play button symbolizes proactive returns management, while a box labeled "Your Brand" emphasizes brand importance. Arrows connect icons like a delivery truck (for logistics), a heart (for customer satisfaction), and a growing bar graph (for increased profits), illustrating the flow of the returns process and its positive impact. A price tag and money bag represent the financial aspects, and a database icon signifies data analysis. This interconnected design visually communicates how a strategic approach to returns can benefit e-commerce businesses.
Data & Integrations
Customer Experience

Turning Returns into a Competitive Advantage: A Guide for E-commerce Businesses

Dec 03, 2024

This image illustrates the key themes of the article "Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence" by depicting the power of data-driven insights for optimizing the post-purchase experience. It features a magnifying glass hovering over a collection of colorful pie charts and bar graphs, symbolizing the importance of data analysis in understanding and improving delivery performance. A server icon represents the secure storage and processing of this valuable data, while a smiling person icon with a 5-star rating emphasizes the ultimate goal: achieving customer satisfaction and brand loyalty. The image also includes icons representing key elements of the post-purchase journey, such as delivery trucks, packages, and tracking information, alluding to the need for efficient shipping, proactive communication, and streamlined returns management. This visual effectively captures the essence of the article, which provides a comprehensive guide for e-commerce businesses to navigate the challenges of peak seasons by leveraging data-driven solutions like Parcel Perform. The article itself delves into common peak season pitfalls, such as longer delivery times, increased customer inquiries, and heightened expectations. It offers practical strategies to overcome these challenges, including optimizing carrier selection, providing proactive communication, and empowering customers with detailed tracking information. By implementing these data-driven approaches, businesses can not only avoid potential pitfalls but also turn them into opportunities to strengthen customer relationships and build brand loyalty. Keywords: peak season, post-purchase experience, data-driven, customer satisfaction, brand loyalty, shipping, delivery, tracking, returns management, e-commerce, Parcel Perform.
Data & Integrations
Customer Experience

Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence

Nov 24, 2024

The image depicts a visual journey of a package delivery enhanced by artificial intelligence. A location pin traces a route on a map, representing the package's path from the seller to the customer. This illustrates the critical role of precise tracking and efficient logistics in e-commerce, a key theme emphasized in the article "The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success." The AI circuitry surrounding the location pin signifies the technology's power in optimizing the post-purchase experience. As the article highlights, AI can analyze vast amounts of data to predict delivery times, personalize customer communication, and proactively address potential delivery hiccups. Finally, the calendar icon underscores the importance of timely delivery, particularly during peak seasons like the holidays, where customer expectations are high. This article delves into the crucial role of a smooth post-purchase delivery experience in e-commerce, especially during peak seasons. It advocates for leveraging AI-powered solutions to optimize logistics and boost customer satisfaction. The article highlights the benefits of AI in providing accurate delivery predictions, streamlining operations, and offering a personalized post-purchase experience. By analyzing various data points, AI can minimize delivery delays and reduce customer anxiety. AI also enables tailored communication, proactive issue resolution, and multi-channel engagement based on individual customer preferences. Ultimately, the article champions the transformative potential of AI in turning the chaos of peak seasons into a seamless and efficient operation, fostering customer loyalty and driving business growth.
Machine Learning & AI
Customer Experience

The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success

Nov 18, 2024

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