every order counts.

Our platform is built for e-commerce enterprises. It is an industry-leading delivery experience solution that uses the power of data to drive tracking accuracy, process automation, and cost control–helping your business achieve results in 30 days or less.

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Calculate the return on investment (ROI) you could achieve with Parcel Perform

45%

increase in customer lifetime value

10%

reduction of last mile logistics costs

80%

open rates for more upsell opportunities

Achieving success for e-commerce businesses worldwide

The delivery platform trusted by industry leaders

At Parcel Perform, we take pride in serving some of the largest e-commerce enterprises. Our clients depend on our extremely reliable, and highly scalable platform to complete their e-commerce journeys with the most seamless delivery experience possible.

Serving 2000+ e-commerce enterprises globally

Established in 2016, with presence in Europe, US, Vietnam, and Singapore

Consistently superior in feature-to-feature comparisons

Achieve success with Parcel Perform

Fulfill immediate and future objectives fast with effortless integration

Effortless integration that accelerates success

In 30 days or less, your business can start using delivery data from 1,015+ carriers, e-commerce platforms, and 3PL providers. Get tracking and process automation that improves logistics performance, customer service efficiency, and customer experience.

Integrates with leading e-commerce platforms, customer service systems, and OMS, TMS, WMS software

Logistics data from over 1,015+ carriers and logistics providers

Real-time sharing of data between integrated systems

Improve logistics performance across the board

Streamline operations with a fully customizable platform that simply fits

Customizable to fit any e-commerce business

Like any cloud-based solution, Parcel Perform’s platform is built to fit any e-commerce business model. It is also fully customizable with a wide range of capability modules that help accelerate the business toward its customer experience goals.

All the features and functionalities needed to enhance post-checkout experience and processes end-to-end

Cross-functional modules generate data synergies from different teams to offer the highest-quality data insights

Features can be added instantly and customized as business requirements grow and evolve

Customize our platform to fit your business

We can meet your unique requirements.

Send us your RFQ, and we'll collaborate with you to do a thorough analysis of your company's needs.

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Unlock exceptional results with 24/7 personalized support in any region

24/7 available and personalized support

The Parcel Perform platform is anchored by its robust support system. Our team of logistics and data experts are always on hand to provide the strong support your business needs to maximize adoption, and productivity–resulting in immediate cost savings.

24/7, global, and highly responsive live customer support for technical and UX issues

Customer support team comprises technology experts that resolve issues fast

Dedicated Key Account Manager and training workshops for fast onboarding and continuous success

Experience our exceptional customer service

Maximize user adoption with customizable platform that’s always ready

Flexible platform that fits any use case

Each team in your enterprise uses tracking data differently. That makes user and account management a key feature that lets you define how, what, and which users can access the data. Doing so can help streamline the process and mitigate security risks.

Unlimited free users, advanced access and UI rights management

Streamlined access to the platform, and enhanced compliance with data privacy laws

Nested accounts available for different business units and markets

Extend platform benefits to your entire organization

Make customer trust and confidence one of your biggest business advantages

Enterprise-grade platform security and reliability

Information security is key to e-commerce success. That is why we have taken it seriously from day one. Our platform inherits security from our cloud provider. It is also actively secured, and compliant with some of the strictest privacy laws globally.

Strong security system in line with industry standards such as ISO 27001

Your business and customers are protected by the platform’s full GDPR compliance

High platform reliability with 99.9% uptime

Reduce your risks with a secure delivery platform

One platform where every order counts.

For e-commerce merchants and marketplaces in pursuit of growth in a global, competitive economy, every order counts.

Parcel Perform is a team of logistics and data experts setting the bar for the delivery experience from pre-checkout to returns.

By harnessing the power of data and integrations our platform helps businesses improve customer lifetime value, lower logistics costs, and advance customer service operations, fuelling growth and expansion.

With Parcel Perform, e-commerce businesses can now make every order, every shipment, and every loyal customer count.