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C-Level & Founders

One platform for every part of your e-commerce business

C-Level & Founders

One platform for every part of your e-commerce business

Run your entire e-commerce operations on one connected platform – from AI product discovery to checkout, post-purchase, returns, and logistics.

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15%

shipping cost reduction through automated auditing

73%

faster carrier onboarding for market expansion

1,100+

Carriers with harmonized data – one dashboard

One operating system for every part of your e-commerce business– from product discovery to cost audit

One operating system for every part of your e-commerce business– from product discovery to cost audit

Disconnected tools drain your IT resources and add cost without value. Run your entire e-commerce operation on one connected system–AI discovery, checkout, shipping, order delivery, returns, cost audit, and claims. Give every team one source of truth.

Parcel Perform has an Industry-Leading Carrier Data Foundation and AI-Model for unmatched data clarity

One data foundation that tells you what to fix and what to double down on

One data foundation that connects 1,100+ carriers’ data, best-practice learnings from the e-commerce and logistics industry, and your business context.
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Activate one module or the whole system

Because everything shares the same data foundation and AI engine, adding a new module multiplies your ROI. Checkout EDD sharpens post-purchase alerts; cost audit informs carrier selection.

Shipping cost is one of your largest P&L lines—and the hardest to audit. Finally control it and protect the margin underneath – without adding headcount.

Shipping cost is one of your largest P&L lines—and the hardest to audit. Finally control it and protect the margin underneath – without adding headcount.

Shipping cost grows in ways you can’t see until the invoice lands—surcharges, billing errors, blind carrier negotiations.

Parcel Perform invoice discrepancy table flagging three overcharged carrier invoices from €2,400 to €20,350 with estimated recovery amounts for logistics cost audits.

Match every shipment against your rate cards

De’Longhi uses this to audit multi-carrier invoices, recovering thousands they would’ve missed.
Parcel Perform carrier performance dashboard comparing on-time SLA rates and top shipping routes by cost.

Walk into negotiations with real numbers

Know which carriers made their SLAs and which routes cost you the most.
Parcel Perform smart carrier selection comparing DHL, FedEx and UPS by cost, delivery date and confidence score.

Pick the right carrier every time

Filter by delivery speed, rank by cost. No more static rules that miss savings.

Shoppers are asking ChatGPT, Claude, and Google AI Overviews “Where should I buy this?” Are your products in the answer?

Shoppers are asking ChatGPT, Claude, and Google AI Overviews “Where should I buy this?” Are your products in the answer?

AI assistants now decide which brands to recommend—and they compare delivery promises, reviews, and logistics performance. The same operating system that runs your delivery experience makes that performance visible in ChatGPT, Perplexity, and Gemini.

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See how AI views your products and performance

Track how your products and logistics performance (not just brand) appear in ChatGPT, Perplexity, and Gemini recommendations.
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Improve your AI ranking by fixing operations, not just content

Go beyond basic content upgrades. Fix the operational gaps that help boost your AI rankings. Get actionable steps to optimize your EDD, tracking, and returns.

Data and decision intelligence that sits on your connected data and reads the entire e-commerce journey for you

Data and decision intelligence that sits on your connected data and reads the entire e-commerce journey for you

You get insights and next steps, not just reports–Which carriers hit SLAs? Which routes cost too much? Where are exceptions killing NPS? PUMA, Uniqlo, and BestSecret use this to speed up decisions.

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NPS, retention, and repeat purchases are all linked to your delivery quality – make it your strategic differentiator.

NPS, retention, and repeat purchases are all linked to your delivery quality – make it your strategic differentiator.

Make delivery experience your strategic differentiator—the edge customers feel when they compare brands, and the trust signal that decides how AI ranks you.

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Power your checkout with delivery dates both AI and shoppers trust.

Launch the EDD widget fast with one line of code and A/B test to find what converts best.
Parcel Perform's post-purchase experience Premium Tracking Page for Customer Nespresso that provides AI-driven recommended products

Launch a branded tracking page in 2 weeks

SNOCK moved away from the carrier page and onto a branded tracking experience, lifting customer retention by 20%.
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Make returns so easy that customers come back

PUMA offers customers convenient parcel drop-offs and flexible return policies – with the same tracking page they already know and trust.

Three questions every leader asks before buying a delivery experience platform – answered

“Should I buy point solutions?”

One platform gives you the same capabilities, already connected.

“Should I buy an all-in-one platform?”

Yes–but without a massive migration. Start modular and expand on your terms.

“Should I just build it myself?”

Building slows you down in a market that moves weekly – we keep you ahead.

Join 3,000+ of the World's Best Brands & Marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
Watch webinar
  • Parcel Perform partner byrd
  • Parcel Perform Nespresso Global Customer
  • Mister Spex trusts Parcel Perform

Start with your most pressing problem, experience the platform, and expand when you’re convinced.

Join executive teams at PUMA, Nespresso, TikTok, and 3,000+ brands around the world.

Frequently Asked Questions

What integrations does Parcel Perform support?

Parcel Perform integrates seamlessly with your e-commerce ecosystem. We can connect to leading webshop platforms, business systems like your CRM, OMS, TMS, and ERP, and over 1,100 carriers globally, with new carriers added weekly. We also offer custom integrations for specific needs, ensuring a unified and efficient workflow.

What is Parcel Perform's data advantage?

Parcel Perform helps you gain complete control over your post-purchase experience. Our platform harmonizes data from your carriers, warehouses, and orders, creating a unified picture. This unlocks powerful features like accurate tracking, insightful analytics, and predictive delivery dates.

How can Parcel Perform help with outbound shipping execution?

Beside post-purchase tracking, Parcel Perform offers an end-to-end logistics platform that helps select and book carriers at the lowest cost, optimize shipping routes for the best delievry performance, generate shipping labels in various formats, and analyze carrier performance.

What solutions does Parcel Perform offer for handling e-commerce returns?

Parcel Perform simplifies the returns process with a self-service portal that automates and speeds up returns provides guided customer communication. Our returns solution also faciliates returns shipping through our carrier and PUDO network.

How does Parcel Perform assist in monitoring and managing delivery exceptions?

Parcel Perform's E-Commerce Co-Pilot provides real-time alerts that proactively detect delivery exceptions, allowing for early interventions before you encounter any delivery delays or disruptions.

What analytics does Parcel Perform provide to optimize shipping cost?

Parcel Perform's Logistics Experience provides comprehensive, automated analysis on shipping cost discrepancies between expected carrier rates and actual invoices. This helps you improve collaboration with carriers for better shipping rates and route optimization.

What tools are available on Perform provide to optimize logistics operations and performance?

Parcel Perform's E-Commerce Co-Pilot allows you to set order performance metrics at any stage of an order's lifecycle. And with our standardized, ready-to-use logistics data, you can easily generate logistics performance reports such as transit time performance, carrier performance, shipping cost analysis, and more.

What is Parcel Perform and how does it work?

Parcel Perform is a data-driven logistics platform that empowers enterprise e-commerce businesses with mastery over the post-purchase process. We optimize every step of the e-commerce journey - from checkout to returns - for faster shipping, reduced costs, delighted customers, and a boost to your bottom line.

How is Parcel Perform different from other service providers?

Unlike traditional service providers that focus on a single aspect of the e-commerce journey, Parcel Perform harmonizes data from disparate sources and provides visibility into your e-commerce operations beyond post-purchase. Our platform unifies the checkout, post-purchase, returns, and logistics experiences.