every
order
counts.
every
order
counts.
Our platform is built for e-commerce enterprises. It is an industry-leading delivery experience solution that uses the power of data to drive tracking accuracy, process automation, and cost control–helping your business achieve results in 30 days or less.
Calculate the return on investment (ROI) you could achieve with Parcel Perform
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45%
increase in customer lifetime value
10%
reduction of last mile logistics costs
80%
open rates for more upsell opportunities
Achieving success for e-commerce businesses worldwide
The delivery platform trusted by industry leaders
At Parcel Perform, we take pride in serving some of the largest e-commerce enterprises. Our clients depend on our extremely reliable, and highly scalable platform to complete their e-commerce journeys with the most seamless delivery experience possible.
Serving 2000+ e-commerce enterprises globally
Established in 2016, with presence in Europe, US, Vietnam, and Singapore
Consistently superior in feature-to-feature comparisons
Effortless integration that accelerates success
In 30 days or less, your business can start using delivery data from 1,045+ carriers, e-commerce platforms, and 3PL providers. Get tracking and process automation that improves logistics performance, customer service efficiency, and customer experience.
Integrates with leading e-commerce platforms, customer service systems, and OMS, TMS, WMS software
Logistics data from over 1,045+ carriers and logistics providers
Real-time sharing of data between integrated systems
Customizable to fit any e-commerce business
Like any cloud-based solution, Parcel Perform’s platform is built to fit any e-commerce business model. It is also fully customizable with a wide range of capability modules that help accelerate the business toward its customer experience goals.
All the features and functionalities needed to enhance post-checkout experience and processes end-to-end
Cross-functional modules generate data synergies from different teams to offer the highest-quality data insights
Features can be added instantly and customized as business requirements grow and evolve
24h available and personalized support
The Parcel Perform platform is anchored by its robust support system. Our team of logistics and data experts are always on hand to provide the strong support your business needs to maximize adoption, and productivity–resulting in immediate cost savings.
24h, global, and highly responsive live customer support for technical and UX issues
Customer support team comprises technology experts that resolve issues fast
Dedicated Key Account Manager and training workshops for fast onboarding and continuous success
Flexible platform that fits any use case
Each team in your enterprise uses tracking data differently. That makes user and account management a key feature that lets you define how, what, and which users can access the data. Doing so can help streamline the process and mitigate security risks.
Unlimited free users, advanced access and UI rights management
Streamlined access to the platform, and enhanced compliance with data privacy laws
Nested accounts available for different business units and markets
Enterprise-grade platform security and reliability
Data security is key to e-commerce success. Our platform inherits security from our cloud provider. It is also actively secured in our environment using internationally-recognized benchmarks and compliant with some of the strictest privacy laws globally.
Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd
Your business and customers are protected by the platform’s full GDPR compliance
High platform reliability with 99.9% uptime
One platform where every order counts.
For e-commerce merchants and marketplaces in pursuit of growth in a global, competitive economy, every order counts.
Parcel Perform is a team of logistics and data experts setting the bar for the delivery experience from pre-checkout to returns.
By harnessing the power of data and integrations our platform helps businesses improve customer lifetime value, lower logistics costs, and advance customer service operations, fuelling growth and expansion.
With Parcel Perform, e-commerce businesses can now make every order, every shipment, and every loyal customer count.
Start Fast, Win Faster
Go-live < 30days
Enterprise-ready platform built to integrate with your existing systems quickly and effectively.
Time-to-value < 90 days
Powerful data-driven features deliver expected results the moment you start using them.
We can meet your unique requirements.
Send us your RFQ, and we'll collaborate with you to do a thorough analysis of your company's needs.
Learn more about the delivery experience
Supply Chain
Multi-level account structure: The key to managing global delivery operations
Sep 13, 2023
Data & Integrations
Parcel Perform achieves information security compliance with ISO 27001 certification
Aug 17, 2023
Customer Experience
Improve post-checkout engagement to boost your e-commerce business
Aug 07, 2023