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The platform built for e-commerce enterprises

The platform built for e-commerce enterprises

Parcel Perform uses the power of data to drive tracking accuracy, process automation, and cost control–helping your business achieve results in 30 days or less.

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Calculate the return on investment (ROI) you could achieve with Parcel Perform

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Stand out from the competition

45%

increase in customer lifetime value

Global carriers

10%

reduction of last mile logistics costs

Engagement touchpoint

80%

open rates for more upsell opportunities

Achieving success for e-commerce businesses worldwide

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Parcel Perform product experiences

The delivery platform trusted by industry leaders

At Parcel Perform, we take pride in serving some of the largest e-commerce enterprises. Our clients depend on our extremely reliable, and highly scalable platform to complete their e-commerce journeys with the most seamless delivery experience possible.

Serving 2,000+ e-commerce enterprises globally

Established in 2016, with presence in Europe, US, Vietnam, and Singapore

Consistently superior in feature-to-feature comparisons

Achieve success with Parcel Perform
Fulfill immediate and future objectives fast with effortless integration

Effortless integration that accelerates success

In 30 days or less, your business can start using delivery data from 1,078+ carriers, e-commerce platforms, and 3PL providers. Get tracking and process automation that improves logistics performance, customer service efficiency, and customer experience.

Integrates with leading e-commerce platforms, customer service systems, and OMS, TMS, WMS software

Logistics data from over 1,078+ carriers and logistics providers

Real-time sharing of data between integrated systems

Improve logistics performance across the board
Streamline operations with a fully customizable platform that simply fits

Customizable to fit any e-commerce business

Like any cloud-based solution, Parcel Perform’s platform is built to fit any e-commerce business model. It is also fully customizable with a wide range of capability modules that help accelerate the business toward its customer experience goals.

All the features and functionalities needed to enhance post-checkout experience and processes end-to-end

Cross-functional modules generate data synergies from different teams to offer the highest-quality data insights

Features can be added instantly and customized as business requirements grow and evolve

Customize our platform to fit your business

Go beyond post-purchase to unlock your growth potential

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Unlock exceptional results with 24h personalized support in any region

24h available and personalized support

The Parcel Perform platform is anchored by its robust support system. Our team of logistics and data experts are always on hand to provide the strong support your business needs to maximize adoption, and productivity–resulting in immediate cost savings.

24h, global, and highly responsive live customer support for technical and UX issues

Customer support team comprises technology experts that resolve issues fast

Dedicated Key Account Manager and training workshops for fast onboarding and continuous success

Experience our exceptional customer service
Maximize user adoption with customizable platform that’s always ready

Flexible platform that fits any use case

Each team in your enterprise uses tracking data differently. That makes user and account management a key feature that lets you define how, what, and which users can access the data. Doing so can help streamline the process and mitigate security risks.

Unlimited free users, advanced access and UI rights management

Streamlined access to the platform, and enhanced compliance with data privacy laws

Nested accounts available for different business units and markets

Extend platform benefits to your entire organization
Make customer trust and confidence one of your biggest business advantages

Enterprise-grade platform security and reliability

Data security is key to e-commerce success. Our platform inherits security from our cloud provider. It is also actively secured in our environment using internationally-recognized benchmarks and compliant with some of the strictest privacy laws globally.

Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd

Your business and customers are protected by the platform’s full GDPR compliance

High platform reliability with 99.9% uptime

Reduce your risks with a secure delivery platform

Explore our End-to-End Data & Delivery Experience Platform

Parcel Perform Checkout experience above the fold icon
Checkout

Convert abandoned carts into orders. Tailored EDD prediction. Win with industry-leading AI.

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Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

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Parcel Perform Returns experience above the fold icon
Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

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Parcel Perform Logistics experience above the fold icon
Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

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Parcel Perform E-commerce Co-Pilot above the fold icon
Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

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Parcel Perform Checkout Experience

Start Fast, Win Faster

Efficient workflows

Go-live < 30days

Enterprise-ready platform built to integrate with your existing systems quickly and effectively.

Increase e-commerce sales and promote brand loyalty

10-20 x ROI

Massive cost savings, and operation improvements widen your profit margins

Innovation

Time-to-value < 90 days

Powerful data-driven features deliver expected results the moment you start using them.

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We can meet your unique requirements.

Send us your RFQ, and we'll collaborate with you to do a thorough analysis of your company's needs.

Book a demo

Frequently asked questions

Why should my business use Parcel Perform?

What integrations does Parcel Perform support?
How long does it take to onboard to Parcel Perform?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about the delivery experience

This image contains Parcel Perform's branding elements. It has the name, logo, and tagline, which is pushing beyond post-purchase. It has a futuristic look, with dots that represent stars in space. The theme is looking towards the future.
Press

Parcel Perform Advances E-commerce Delivery with New AI-Powered Platform, Pushing Beyond Post-Purchase

Jun 04, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.
Customer Experience
Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

May 30, 2024

The image is an abstract image that displays the basic elements that comprises a delivery process. We have trucks, an online shopper, self-service order tracking window and shopping cards, delivery experience ratings, and the Parcel Perform logo. The topic is why merchants should use a single platform to fully manage their e-commerce logistics operations. Because a single platform has the data, and the tools necessary to oversee the entire frontend and backend process of post-purchase experience, or as Parcel Perform would like to call it, the delivery experience.
Data & Integrations
Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

May 30, 2024

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The leading Data & Delivery Experience Platform for businesses worldwide.
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Singapore
138 Cecil Street, Singapore 069538
Germany
Brunnenstrasse 194, 10119 Berlin
Vietnam
71 Hoang Van Thai Street, Tan Phu, District 7, HCMC
United States
411 W Monroe St, Austin, TX 78704
Netherlands
Prinsengracht 769, 1017 JZ Amsterdam
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