Parcel Perform E-commerce Returns Playbook

Parcel Perform's E-commerce Returns Playbook cover with page previews

Parcel Perform E-commerce Returns Playbook preview

Parcel Perform E-commerce Returns Playbook preview showing relevant statistics about consumer returns.

Parcel Perform E-commerce Returns Playbook preview showing the 5 key considerations of an effective return strategy

Parcel Perform E-commerce Returns Playbook preview showing tips on creating a smooth returns experience including mockups of the branded order tracking page

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Person returning an item in store. How Parcel Perform can aid in digitalization of returns and improve the whole process.  

Ensure your delivery and returns experience is ready for peak season

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Supply Chain

Blog header image for blog post that educates merchants about the "why" and "how" of having a customizable premium tracking page, one of Parcel Perform's flagship features and capabilities. The image shows a mockup of what a premium tracking page actually looks like. Some key areas are also highlighted to give the reader a sense of the important elements that comprise a premium tracking page enabled by Parcel Perform.  

Customize your post-checkout order tracking page to make it a customer experience powerhouse

Customer Experience

Image is for blog post talking about how merchants, retailers, and marketplaces, can unlock the revenue potential of returns. This image is an abstract, and features several elements that depict Parcel Perform's capabilities. In the miage, you can see mockups with charts, some graphical elements that represent channels like globe, heart, coins, email, tik tok, website, instagram, and mobile. 

Unlocking returns potential: Elevating business success through customer experience

Image is for blog post which talks about how e-commerce can reduce e-commerce costs. There are five tips in the post, which touch on topics like marketing, returns, logistics operations, customer service and customer satisfaction. Image here is an abstract image that depicts a person using scissors to cut the "cost" word, and some parcels with emoticons that represent happy customers. 

5 essential tips that reduce your e-commerce business costs

The future of e-commerce returns: Emerging trends and technologies

E-commerce returns analytics: Extracting insights for business growth

Data & Integrations

3 ways to boost your bottom line with smart returns management

Parcel Perform's digital returns solution helps is key to helping e-commerce businesses lower skyrocketing inventory management costs. The abstract image shoes a man using digital returns to deal with inventory management in his warehouse. 

How to minimize inventory management costs for Returns

Image depicts some boxes that represent returns. There're also illustrated mockups of the perfect returns experience on a mobile display, and a browser display. It's an image to help reader understand how Parcel Perform's returns solution can help merchants offer the perfect returns experience for their customers. 

Designing and implementing the perfect returns experience

Abstract graphic depicting human with a box. Topic is on how sustainability and cost savings can come together in Parcel Perform's RETURNS module. Returns module is integrated into the Parcel Perform data and delivery experience platform. 

Sustainability and cost savings: The two sides of e-commerce returns

Woman sitting on couch thinking about her RETURNS experience. A good returns experience is powered by Parcel Perform's returns module, and takes into consideration all elements like policy configuration, self-service returns initiation, shipping convenience, tracking the actual return, analytics. Returns can be profitable, but e-commerce businesses need to get it right. 

From hassle to profit: The blueprint of a seamless returns flow

Parcel Perform can help with returns strategy. Abstract image with box, returns logo. Strategy includes multiple elements like delivery, speed, notifications, returns policy configuration. 

5 key considerations of an effective returns strategy

Image comprises charts used in the Parcel Perform RETURNS module. There's the Parcel Overview page with RETURNS details and there's Logistics Intelligence page that has provides insights into how an e-commerce business's returns were performing. 

Overcome these 6 barriers to maximize returns profits

Learn more about Returns Management

See our RETURNS solution in action.

E-commerce Returns Playbook: From Hassle to Profits

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