Success Stories | DTC Brand
SNOCKS: How the DTC brand nailed the post-purchase experience with Parcel Perform
Customer lifetime value increased by 20%
Johannes Kliesch
Founder of SNOCKS
"The competition in our market is extremely high so customer retention is a huge topic for us – not just in terms of cost consideration – it’s the basis for us to grow our business. By curating a unique delivery experience we were able to increase our customer retention rate by 20%."
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NOTIFY
Send your customers timely delivery updates with emails, SMS and webhooks to re-engage and build brand loyalty.
TRACK
Seamlessly integrate tracking data to receive aggregated and normalized delivery events across 1,015+ carriers globally.
PREDICT
Replace outdated carrier EDDs with accurate ML-enabled date of arrival predictions from checkout to final delivery.