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Supply Chain

Parcel Perform’s year in review: In 2023 every order counts.

Jan 26, 2023

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Supply Chain

[Interview] The Future of Parcel Delivery in the E-Commerce Logistics Industry

CEO, Arne had an interview with Tech In Asia. Read on to catch the transcript or click the link to see his video!

Jan 21, 2020

Machine Learning & AI
Supply Chain

Busiest Shipping Lanes in Europe (Q3 2025): Which Routes Are Fastest, Most Reliable, and Best for AI V...

Q3 2025's Busiest Lanes: Reliability & OOH now beat speed. See how top lanes build AI Trust Signals for AI commerce.

Nov 07, 2025

Image Description: The image displays a futuristic, holographic interface with the words "PROACTIVE RELIABILITY" in large, bold letters across the bottom. The interface shows a global map with various data points and icons representing tracking, alerts, and successful deliveries, suggesting advanced logistics and monitoring. Surrounding the main interface are smaller glowing modules with icons for growth, analytics, and handshake agreements, symbolizing positive business outcomes. The overall color scheme transitions from a cool blue on the left to a warm orange on the right, enhancing the high-tech, data-driven theme. The image visually represents the concept of leveraging technology for foresight and dependability in operations, directly aligning with the article's core message of proactive exception management building AI trust signals. Article Summary: The article argues that in the age of AI Commerce, delivery failures are public trust signals analyzed by AI shopping agents. It introduces the "Exception-to-Complaint" Gap, highlighting the danger of reactive customer service. The piece advocates for proactive exception management, powered by unified data, intelligent monitoring, and automated action, to transform potential failures into trust-building moments, ultimately driving customer acquisition and retention. It positions logistics and customer service teams as strategic drivers of brand trust and competitive advantage.
Machine Learning & AI
Data & Integrations

No Apologies: How Proactive Exception Management Becomes a Verifiable AI Trust Signal

Stop apologizing; build AI Trust Signals. Proactive exception management proves operational reliability for AI Commerce.

Nov 06, 2025

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