Customer Experience

Parcel Perform: Key elements of a post-checkout notifications strategy
Post-checkout notifications are the closest thing to instant gratification in e-commerce. Here’s how you can use them.
Oct 10, 2023

Customize your post-checkout order tracking page to make it a customer experience powerhouse
Here’s how to customize your post-purchase order tracking page for a better customer experience.
Aug 31, 2023

Why you should start mapping the customers’ post-purchase journey
Map the post-checkout customer journey and address gaps to provide your customers with a positive experience.
Aug 11, 2023

Unlocking returns potential: Elevating business success through customer experience
Discover how to optimize the returns process to improve customer satisfaction and enhance growth.
Aug 08, 2023

Improve post-checkout engagement to boost your e-commerce business
Post-checkout engagement is crucial for e-commerce businesses. Here's how you can improve it with just a few tweaks.
Aug 07, 2023

How to boost customer loyalty with post-checkout behavior analysis
Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.
Aug 01, 2023

5 ways to improve your customer's post-checkout evaluation and drive repeat sales
Here are 5 powerful ways to substantially improve customers' post-checkout experience and evaluation of the business.
Jul 27, 2023

Use post-checkout updates to improve your e-commerce upselling and cross-selling
Upselling and cross-selling are big contributors to revenue. Here's how to get it right with post-checkout updates.
Jul 20, 2023

5 essential tips that reduce your e-commerce business costs
Here are 5 powerful ways e-commerce businesses can reduce their costs with parcel tracking.
Jul 14, 2023
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AI-driven EDDs: Making the delivery experience even more seamless and reliable
AI-driven estimated delivery dates can make your customers' delivery experience much more seamless and reliable.
Jul 12, 2023

Boost your conversion rates: How to resolve cart abandonment with AI
Learn how to combat cart abandonment with AI and boost your conversion rates
Jul 06, 2023

The future of e-commerce returns: Emerging trends and technologies
Explore some of the emerging trends and technologies revolutionizing the e-commerce industry.
Jun 16, 2023

Customer Success Story: How a 360-degree view of logistics performance transformed Mister Spex’s busin...
Learn how Mister Spex gained greater shipment visibility with our data-first delivery experience platform.
Jun 05, 2023

3 ways to boost your bottom line with smart returns management
Returns don't have to drain your profits. Learn how to minimize your business costs and improve your returns strategy.
May 29, 2023

Product FAQ: How Parcel Perform simplifies your end-to-end e-commerce returns
We have answers to some of the most common questions on how Parcel Perform's returns solution can help your business.
May 07, 2023