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Customer Experience

Customer Experience
Product

Elevate your Notification Strategy with Key Notification Triggers

How can taking control of your notification strategy elevate your customer communications?

October 31, 2021

Customer Experience
Product

5 Post-Purchase Strategies to Improve Customer Retention in a Post Pandemic World

Leverage notifications in your post-purchase customer experience to increase customer retention.

October 26, 2021

Product
Customer Experience

Peak Season 2021: What E-Commerce Retailers Need to Know to Prepare for It

With Peak Season round the corner how can we manage fulfilment with the inevitable rise in sales volume?

September 21, 2021

Customer Experience
Supply Chain

Building an Exceptional Customer Experience as a DTC Business

Explore the unique characteristics of the DTC model and how brands can leverage their post-purchase experience.

July 28, 2021

Customer Experience
Product

The Estimated Delivery Date: Update Your Customers With Notifications

How can communicating the EDD boost customer satisfaction and increase checkout conversion rates?

July 26, 2021

Supply Chain
Customer Experience

The Rising Importance of Logistics Data Management for LSPs

How can Logistics Service Providers stay competitive in 2021's e-commerce scene? Explore how LSPs gain insights with us.

June 10, 2021

Customer Experience
Product

4 Consumer Trends in 2021 that will Persist Post-COVID and How Parcel Perform Helps

COVID has persisted and with it new consumer trends have emerged. Learn how Parcel Perform helps brands cope in 2021.

February 10, 2021

Customer Experience

The Ultimate Guide To Maximising Your Post-Purchase Experience in 2021

Optimizing the post-purchase experience is one of the most underrated tools to enhance customer loyalty.

January 24, 2021

Product
Customer Experience

Empower Customer Service For Peak Seasons with Our New Parcel Details Interface

To empower you for the peak season, we’ve developed a new Parcel Details interface for your customer service teams.

November 18, 2020

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