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Customer Experience

Customer Experience

How to build a customer-centric business model for sustained growth

Learn more about how increasing customer retention can help your brand achieve meaningful and sustainable growth

Sep 21, 2022

Customer Experience

Tackling WISMO in 2022: Essential customer service tips

Learn how to successfully manage WISMO inquiries for happier customers and more efficient customer service teams.

Sep 04, 2022

Customer Experience
Data & Integrations

Why logistics data is crucial for e-commerce brands to succeed

How brands can leverage logistics data to ensure e-commerce success with cost savings and elevated customer experiences.

Aug 15, 2022

Customer Experience
Press

What e-commerce businesses can expect - a glance into the future

Our Founder and CEO Arne Jeroschewski shared his insights on e-commerce and logistics in a recent Retail Asia interview.

Aug 11, 2022

Customer Experience
Product

Customer Success Story: SNOCKS is driving customer retention

Learn how Parcel Perform’s data-first delivery experience platform is helping SNOCKS reach 250,000 happy customers.

Aug 11, 2022

Product
Customer Experience

Customer Success Story: Bikes Online Reduced their WISMO Inquiries by 20%

Learn how Bikes Online leveraged Parcel Perform’s Delivery Experience Platform to reduce their WISMO inquiries.

Jul 26, 2022

Customer Experience

Global Ecommerce: How are market trends affecting ecommerce businesses worldwide

Learn more about how E-commerce businesses can prepare themselves to face challenges in a post-pandemic climate

Jul 25, 2022

Customer Experience
Product

Customer Success Stories: Waterdrop is Elevating their Post-Purchase Journeys for Global Audiences

Read more about how Waterdrop transformed its post-purchase experience for a successful expansion into the United States

Jul 24, 2022

SNOCKS Webinar Wrap-up
Customer Experience

How DTC giant SNOCKS is retaining customers with great delivery experiences

Read our key takeaways from our webinar with DTC brand SNOCKS on how they achieved success in E-commerce.

Jul 14, 2022

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