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The image is an abstract image that displays the basic elements that comprises a delivery process. We have trucks, an online shopper, self-service order tracking window and shopping cards, delivery experience ratings, and the Parcel Perform logo. The topic is why merchants should use a single platform to fully manage their e-commerce logistics operations. Because a single platform has the data, and the tools necessary to oversee the entire frontend and backend process of post-purchase experience, or as Parcel Perform would like to call it, the delivery experience.
Data & Integrations
Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

Transform your delivery experience with a single platform. Optimize shipping, reduce costs, and delight customers.

May 30, 2024

Parcel Perform's leading data and delivery experience platform is a turnkey solution that helps merchants, retailers, and brands improve the post-purchase or post-checkout experience. The post shares tips and best practices that you can use to improve your customer's post-purchase evaluation.
Customer Experience
Data & Integrations

5 ways to improve your customer's post-purchase evaluation and drive repeat sales

Here are 5 powerful ways to substantially improve customers' post-purchase experience and evaluation of your business.

Jul 27, 2023

Image Description: An infographic shows a central AI Agent's eye evaluating positive "Trust Signals" (like an easy returns policy) and negative "Risk Detected" signals. This visualizes the article's core concept: how AI judges an e-commerce brand's returns process to determine its trustworthiness and visibility.

Article Summary: The article explains that in the era of AI Commerce, a brand's returns strategy has become a critical, public Trust Signal. Risk-averse AI agents analyze the returns experience to determine a brand's reliability, directly impacting its AI Visibility. A seamless, transparent returns process builds trust and drives sales, while a poor one signals risk and harms brand reputation.
Machine Learning & AI
Customer Experience

AI Commerce is Here: How Your E-commerce Returns Strategy Defines Your AI Visibility

In AI Commerce, your returns strategy is a trust signal that determines your brand's AI Visibility and future sales.

Sep 03, 2025