6 steps to get your Peak Season planning back on track
Ensure your business is fully prepared for the upcoming peak season by optimizing the delivery experience.
Oct 14, 2023
Parcel Perform: Key elements of a post-checkout notifications strategy
Post-checkout notifications are the closest thing to instant gratification in e-commerce. Here’s how you can use them.
Oct 10, 2023
Transit Time Analysis: Deep dive into your carriers’ last-mile delivery speed
Understanding carriers' last mile delivery speed is crucial to optimizing internal costs and keeping customers happy
Oct 08, 2023
Parcel Monitor unveils global database of e-commerce logistics carriers to enhance market visibility
Parcel Monitor, Parcel Perform's data and research arm, recently launched a global carrier database. Read more here!
Oct 04, 2023
Carrier Performance: Logistics intelligence to compare and assess carriers’ last-mile delivery KPIs
Having the ability to easily compare carrier's last-mile KPIs is crucial to optimizing customers' delivery experience
Sep 28, 2023
Overview of Issues: The logistics intelligence that helps identify and resolve shipment issues
Having a clear overview of shipment issues directly impacts customer satisfaction. Here's how.
Sep 20, 2023
The ultimate returns playbook
Get this comprehensive guide to creating a profitable
e-commerce returns experience for your business.
Multi-level account structure: The key to managing global delivery operations
Multi-level account structures are an essential feature for e-commerce businesses operating globally. Here’s why.
Sep 13, 2023
Customize your post-checkout order tracking page to make it a customer experience powerhouse
Here’s how to customize your post-purchase order tracking page for a better customer experience.
Aug 31, 2023
Parcel Perform achieves information security compliance with ISO 27001 certification
Parcel Perform's ISMS is now ISO 27001 certified! Read more about our pledge to keep our customers and their data safe.
Aug 17, 2023
Why you should start mapping the customers’ post-purchase journey
Map the post-checkout customer journey and address gaps to provide your customers with a positive experience.
Aug 11, 2023
Unlocking returns potential: Elevating business success through customer experience
Discover how to optimize the returns process to improve customer satisfaction and enhance growth.
Aug 08, 2023
Improve post-checkout engagement to boost your e-commerce business
Post-checkout engagement is crucial for e-commerce businesses. Here's how you can improve it with just a few tweaks.
Aug 07, 2023