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Product

Product FAQ: Power your decision-making with customer ratings

Use RATE, a powerful customer feedback tool, to collect ratings on your brand, service, and delivery experience.

Sep 26, 2022

Customer Experience

How to build a customer-centric business model for sustained growth

Learn more about how increasing customer retention can help your brand achieve meaningful and sustainable growth

Sep 21, 2022

Product

The winning features of a high-engagement order tracking page

Elevate your branded tracking widget with two winning features to boost engagement and build customer loyalty.

Sep 21, 2022

Supply Chain

What lies ahead for e-commerce merchants: A closer look at Peak Season 2022

Are you ready for Peak Season 2022? Discover data-first strategies you can adopt for smoother post-purchase experiences.

Sep 13, 2022

Supply Chain
Data & Integrations

Optimize your logistics partners' performance with tracking data

Learn how to leverage data to create better customer experiences while saving costs on your logistics operations

Sep 11, 2022

Customer Experience

Tackling WISMO in 2022: Essential customer service tips

Learn how to successfully manage WISMO inquiries for happier customers and more efficient customer service teams.

Sep 04, 2022

People
Press

Client-First Thinking Leads to Successful Empathetic Marketing

Our Founder and CCO, Dana shares insights on empathetic marketing and how it translates to success for our customers

Aug 31, 2022

Supply Chain
Press

Tapping logistics data to drive e-commerce growth and cost savings

Dana shares her insights on how logistics data can drive e-commerce growth and cost savings in an op-ed.

Aug 30, 2022

Product

Collect ratings across the delivery journey

Received poor feedback? Use ratings to understand customer sentiment and gain feedback to drive improvements.

Aug 25, 2022

Parcel Perform is expanding!

Check out our linkedin for more updates.

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