Customer Experience

Beyond the Sale: Crafting Exceptional Post-Purchase Experiences for E-Commerce Success

Don't neglect post-purchase. Learn how to turn satisfied customers into brand advocates and fuel sustainable growth.

Jul 23, 2024

Parcel Perform can help scale logistics operations for global ecommerce growth

Data & Integrations

Supply Chain

Scaling e-commerce logistics: Your roadmap to global growth

Learn how to transform your logistics operation into a strategic powerhouse and set your business up for global success.

Jul 18, 2024

Press

Parcel Perform Advances E-commerce Delivery with New AI-Powered Platform, Pushing Beyond Post-Purchase

Parcel Perform launches AI-powered e-commerce platform that goes beyond traditional post-purchase experiences.

Jun 04, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.

Customer Experience

Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

Unlock e-commerce success with 5 key delivery experiences: Efficient logistics, and data-driven insights.

May 30, 2024

Industry Highlights

5 Key Carrier Performance Metrics to Know for Logistics Success

Apr 16, 2024

The Rise of Automation in Logistics: Drones, Robots & Self-Driving Vehicles

Apr 01, 2024

Top Artificial Intelligence & Machine Learning Strategies in E-Commerce Logistics

Feb 01, 2024

Data & Integrations

Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

Transform your delivery experience with a single platform. Optimize shipping, reduce costs, and delight customers.

May 30, 2024

This is the header image for a blog post. Topic is EU, European e-commerce logistics. Post provides insights and data into the EU or European e-commerce logistics market. It also provides advice on how to leverage data to prepare an e-commerce business for future challenges and opportunities. Image is an abstract design that includes a shopping cart, charts, and the national flags of Belgium, Norway, Netherlands, France, United Kingdom, and Germany.

Supply Chain

Data & Integrations

Success beyond borders: A quick guide to master European e-commerce logistics

Here’s how you can optimize your European e-commerce logistics strategy to boost customer satisfaction and cut costs.

Feb 22, 2024

This is the header image for a blog post. Topic is US e-commerce logistics. Post provides insights and data into the US e-commerce logistics market. It also provides advice on how to leverage data to prepare an e-commerce business for future challenges and opportunities. Image is an abstract design that includes a shopping cart, charts, and the USA flag.

Supply Chain

Data & Integrations

Adapt and thrive: An essential guide to US e-commerce logistics

Discover US e-commerce logistics trends and strategies to optimize logistics, reduce costs and drive profit growth.

Feb 21, 2024

Go beyond post-purchase to unlock your growth potential

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Blog post is on multi-carrier tracking. Image displays some charts in a dashboard. It shows that a single source of data and truth can help e-commerce businesses, merchants, retailers track all shipments from multiple carriers easily from a single dashboard.

Supply Chain

Customer Experience

Eliminate shipping blind spots with multi-carrier tracking for e-commerce businesses

Streamline shipping, boost customer satisfaction. Discover the advantages of multi-carrier tracking for your business.

Feb 15, 2024

Image is for blog post explaining what first-mile and last-mile means in the delivery process. Image depicts people packing orders into boxes, and a truck delivering these boxes to the end-consumer, ultimately resulting in a 5 star review of the delivery experience.

Supply Chain

E-commerce logistics success: Navigating the first-mile and last-mile

How you can excel in last-mile and first-mile to boost efficiency, impress customers, and gain a competitive edge.

Feb 06, 2024

Press

Supply Chain

Overhaul and Parcel Perform to transform supply chain visibility for e-commerce

Overhaul and Parcel Perform partner to enhance supply chain visibility, enabling enriched insights on shipments.

Feb 06, 2024

Partnership announcement between Parcel Perform and Cabrella to revolutionize logistics risk management. Image is a composite of parcel perform and cabrella logos. background behind cabrella are containers and a truck.

Press

Supply Chain

Cabrella and Parcel Perform Join Forces to Revolutionize Logistics Risk Management

We're embarked on a new partnership with Cabrella to logistics risk management. Read more about our partnership here.

Jan 30, 2024

Customer Experience

Demystifying pre-shipment: What it means for your e-commerce business

E-commerce pre-shipment is a critical phase that goes unnoticed. Learn how to optimize it with transparency and data.

Jan 17, 2024

Image comprises charts used in the Parcel Perform RETURNS module. There's the Parcel Overview page with RETURNS details and there's Logistics Intelligence page that has provides insights into how an e-commerce business's returns were performing.

Product

Supply Chain

Overcome these 6 barriers to maximize returns profits

The path to profitable returns is not an easy one. Here are several barriers that e-commerce businesses face.

Dec 14, 2023