Product

Image comprises charts used in the Parcel Perform RETURNS module. There's the Parcel Overview page with RETURNS details and there's Logistics Intelligence page that has provides insights into how an e-commerce business's returns were performing.

Product

Supply Chain

Overcome these 6 barriers to maximize returns profits

The path to profitable returns is not an easy one. Here are several barriers that e-commerce businesses face.

Dec 14, 2023

Woman sitting on couch thinking about her RETURNS experience. A good returns experience is powered by Parcel Perform's returns module, and takes into consideration all elements like policy configuration, self-service returns initiation, shipping convenience, tracking the actual return, analytics. Returns can be profitable, but e-commerce businesses need to get it right.

Product

Customer Experience

From hassle to profit: The blueprint of a seamless returns flow

Follow our returns blueprint to start working on a successful returns strategy.

Nov 15, 2023

Product

Delivery notifications data can now drive your operational efficiency

Monitor your shipping notifications with our new notifications data and filters feature for increased visibility.

Oct 25, 2023

Person returning an item in store. How Parcel Perform can aid in digitalization of returns and improve the whole process.

Product

Supply Chain

Ensure your delivery and returns experience is ready for peak season

Here's how to reduce the cost of returns while laying the foundation for a seamless delivery and returns process.

Oct 19, 2023

Parcel Perform ANALYZE Report on Transit Time with various charts that deep dives into carrier's lat-mile delivery performance

Product

Supply Chain

Transit Time Analysis: Deep dive into your carriers’ last-mile delivery speed

Understanding carriers' last mile delivery speed is crucial to optimizing internal costs and keeping customers happy

Oct 08, 2023

Parcel Perform ANALYZE Report on Carrier Performance with various charts that help compare and assess carriers' delivery KPIs

Product

Supply Chain

Carrier Performance: Logistics intelligence to compare and assess carriers’ last-mile delivery KPIs

Having the ability to easily compare carrier's last-mile KPIs is crucial to optimizing customers' delivery experience

Sep 28, 2023

Parcel Perform ANALYZE Report on Overview of Issues with various charts that help you identify and resolve shipment issues.

Product

Supply Chain

Overview of Issues: The logistics intelligence that helps identify and resolve shipment issues

Having a clear overview of shipment issues directly impacts customer satisfaction. Here's how.

Sep 20, 2023

Image is for blog post talking about how merchants, retailers, and marketplaces, can unlock the revenue potential of returns. This image is an abstract, and features several elements that depict Parcel Perform's capabilities. In the miage, you can see mockups with charts, some graphical elements that represent channels like globe, heart, coins, email, tik tok, website, instagram, and mobile.

Customer Experience

Product

Unlocking returns potential: Elevating business success through customer experience

Discover how to optimize the returns process to improve customer satisfaction and enhance growth.

Aug 08, 2023

Parcel Perform's leading data and delivery experience platform is a turnkey solution that helps merchants, retailers, and brands improve the post-purchase or post-checkout experience. The article introduces a best-practice report as well as breaks down the key chart needed for quick easy shipment volume analysis, titled "Overview of Shipment". The image shows a preview of what the report and chart look like on the Parcel Perform platform.

Product

Supply Chain

Overview of Shipments: The logistics report for quick and easy shipment volume analysis

The logistics report you need: comprehensive shipment data analysis that gives accurate insights into logistics process

Jul 30, 2023

Machine Learning & AI

Product

Leverage marketing automation to streamline your e-commerce post-checkout strategies

Learn how to leverage marketing automation to supercharge your post-checkout strategies

Jul 18, 2023

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Get our latest product updates and e-commerce logistics insights delivered to you.

Get a clear overview of logistics operations with four comprehensive reports. Get information about your shipments, delivery issues, and carrier performance to streamline logistics operations. The image is for a blog post talking about the reports and features mockups of how the report looks and some of the charts you can expect to find.

Supply Chain

Product

Get reliable e-commerce business results from these 4 logistics reports

Get instant clarity on your e-commerce logistics operations with these four powerful logistics reports that we provide.

Jun 23, 2023

Product

Machine Learning & AI

The significance of accurate delivery promises in today's e-commerce market

Learn the importance of accurate delivery promises in today's e-commerce landscape.

Jun 21, 2023

Product

Customer Experience

The future of e-commerce returns: Emerging trends and technologies

Explore some of the emerging trends and technologies revolutionizing the e-commerce industry.

Jun 16, 2023

Product

Data & Integrations

E-commerce returns analytics: Extracting insights for business growth

Learn how to extract and interpret relevant data to improve the returns experience.

Jun 13, 2023

Product

Machine Learning & AI

Leverage AI-driven EDD to lower costs

Learn how our AI-driven, ultra-precise EDD can help lower your business costs

May 29, 2023

Product

Customer Experience

3 ways to boost your bottom line with smart returns management

Returns don't have to drain your profits. Learn how to minimize your business costs and improve your returns strategy.

May 29, 2023