Upgrade to a Next-Gen Post‑Purchase Experience
Transform post-purchase with AI: avoid delivery pitfalls, stop WISMO calls, and unlock upselling.
TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE
While 80% of e-commerce customers enjoy smooth deliveries, 20% experience delivery pitfalls that cause businesses major headaches: bad reviews, angry complaints, and costly service recovery.
Upgrade your Post-Purchase Journey
AI-Powered Carrier Data Foundation for unmatched data clarity
The most complete & intelligent data infrastructure to tackle painful post-purchase problems
- Unlock AI-driven efficiency with all logistics data integrated into one platform
- Empower your teams to turn 25+ delivery pitfalls into positive customer interactions
- Resolve WISMO complaints on the spot with complete order visibility
1,100+ Multi-Source Carriers
Track 100% of your shipments with fast, reliable integration with any carrier
AI-Powered Data Harmonization
Untangle the carrier data mess and track orders confidently with precise delivery insights
AI-Enhanced Carrier Identification
Leave no order untracked – automatically assign the right carrier via our proprietary AI model
Premium Tracking Page for a top-tier customer experience
Elevate satisfaction, trust, and sales with an integrated, smart tracking widget
- Reduce costly WISMO inquiries and lighten workload for customer care teams
- Boost the bottom line through your most visited page with AI-personalized recommendations
- Impress customers, add EDD, and get ratings with a hyper-configurable tracking widget of 120+ options
No Code Campaign Manager
Bring customers back to your webstore with AI-personalized upsells & recommendations
AI-Powered Delivery Update
Keep your EDD promise even during delays with real-time updates backed by our proprietary AI model
Plug-and-Play Widget
Launch your seamless, bespoke tracking experience in less than 2 weeks
Wow-Factor Notifications for maximum customer engagement
Keep customers close to your brand during all moments that matter, especially the unexpected
- Drive brand-first upselling and repeat purchases with AI-personalized campaigns
- Own all post-purchase communications and filter out distracting carrier updates
- Perfect your notifications strategy with AI insights in an expert-led workshop on delivery pitfalls
88+ Delivery Triggers
Proactively update customers of all critical delivery pitfalls along the journey
Carrier-Optimized
Get AI insights on every carrier’s behavior and curate a best-fit notification flow
Best-Practice Templates
Get a head start with AI-supported conversion-optimized templates curated to fit your use cases
We are here to support your AI-driven post-purchase success
Onboarding Workshop
We dive deep into your business use cases and system workflows to align on integration strategy
Customize Your Experience
We configure data integration, tracking page, and notification design exactly to your needs
Test, Go-Live, Optimize
Hassle-free launch with a dedicated team that manages testing and monitoring
Join 3,000+ of the world's best brands & marketplaces
Teamhead Fulfillment & Support E-Commerce Europe, PUMA
Explore the Future of E-Commerce with our Intelligent End-to-End Data & Delivery Experience Platform
Increase conversions with AI-powered EDD precision. Deliver on your promises and win customer loyalty.
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Transform post-purchase to avoid delivery pitfalls, stop WISMO calls, and unlock upselling.
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AI-returns management powered by AI: Simplify reverse logistics, minimize WISMR, and maximize lifetime value.
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Cut costs, eliminate disruptions, and book accurately with Logistics AI. Stay agile and responsive.
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Unlock predictive intelligence. Supercharge critical decisions with tailored AI-driven insights and real-time data.
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Frequently asked questions
What is Post-Purchase Experience and how does it work?
Which carriers do you support on the tracking page?
Is returns tracking included in the Post-Purchase Experience?
What are the types of delivery updates supported?
Your path to loyalty begins with the Parcel Perform Post‑Purchase Experience
Partner with us to build a seamless AI-driven delivery experience.