ENGAGE | Branded Tracking Widget

Own your delivery journey by embedding delivery data
With our ready-to-deploy branded tracking widget, easily embed personalized delivery and order updates to your current webshop and build unique delivery experiences to delight customers.

Why you'll love it

Create an integrated delivery experience

Keep customers in your branded webshop after checkout and intuitively embed all delivery information in their language.

Personalized tracking widgets in your brand design

Configure your brand’s customized look and feel to keep your post-purchase experience consistent.

Drive customer retention and brand loyalty

Leverage high-value touch points and upselling opportunities to drive repeat purchases and brand recognition.

The fully branded experience that covers your end to end delivery journey

Provide customers with a consistent and branded tracking experience

Customizable tracking experience
Design and customize an optimized tracking widget to your brand look and feel - including images, colors, fonts and even your own tracking events.
Create a branded delivery journey
Choose your delivery phases to streamline your branded delivery journey to own customized delivery phases.
Remain in your branded environment
Improve brand loyalty and recognition by keeping your customers within a branded environment.

Personalize your delivery experience by showing relevant information

Parcel Perform customizable branded tracking widget
Ready to deploy in any webstore
The branded tracking widget is a simple, ready-to-deploy code, which works on any webstore system.
Allow tracking by order number
Enable intuitive information sharing and allow your clients to search by order number or any other references.
Communicate in your chosen language
Choose from over 30+ languages and display updates in varying time zones to provide your customers with an intuitive experience.

Create contextual and specific tracking experiences

Parcel Perform customer Nespresso custom tracking page showing a successful delivery example
Visualize multiple parcels in one order
Allow customers to view all parcels in a specific order number, including return parcels in an intuitive drop down menu to facilitate customer inquiries.
Include order and warehousing events
Proactively show order updates upon checkout with events around your warehouse processes.
Reduce WISMO inquiries
Communicate key details like delivery status and carrier information to reduce the burden on customer service teams. Live chat functions, FAQs and self-help content also help facilitate customer inquiries.

Upsell and drive further engagement opportunities

Utilize marketing opportunities easily
Display marketing banners to increase engagement on your branded widget. Add marketing content to create personalized product offerings for upselling.
Link your social media accounts
Continuously drive engagement by embedding links to your social media channels to improve brand recognition
Allow customers to reach you directly
Gain control of your communication by choosing who handles customer queries. Link to carriers directly or connect customers with your customer service teams.

The right platform for all your teams

Customer Service Teams

Provide a seamless post-purchase experience where customers can track order status directly within your website on a single on-brand page.

E-commerce Experts

Don’t send your customers away to carrier pages. Delight and retain your customers with a personalized, fully integrated, on-brand tracking experience.

why we do what we do

2000 of the world's best brands, marketplaces, carriers and B2B shippers chose to work with us

Parcel Perform Customer Expondo
"With Parcel Perform, we have found a global partner that has allowed us to flexibly scale our carrier integration and intuitively display all delivery data to our customers. The ease of sending delivery status updates to customers and internal teams helps to drive down customer service cases and time-to-resolution. In 3+ years we have significantly increased our visibility on the performance of our partners."
Parcel Perform Customer Expondo Florian Gerlach
Florian Gerlach
Chief Operating Officer of Expondo

Discover our other products

NOTIFY

Send your customers timely delivery updates with emails, SMS and webhooks to re-engage and build brand loyalty.

TRACK

Seamlessly integrate tracking data to receive aggregated and normalized delivery events across 800+ carriers globally.

CARE

Search and filter standardized shipment and delivery details across all carriers to proactively answer WISMO enquiries.

Your branded delivery experience begins here

Talk with us to build an integrated delivery experience today.

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