RETURNS | Returns Management Solution
every
return
counts.
RETURNS | Returns Management Solution
every
return
counts.
Calculate the return on investment (ROI) you could achieve with Parcel Perform
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Fully integrated returns management on one platform

Offer the returns experience that keeps customers coming back
Watch our RETURNS webinar
Learn how to reduce the cost of returns to keep your e-commerce
business profitable and customer loyalty at an all-time high.

Optimize returns efficiency with full visibility

Achieve sustainability goals and lower your carbon footprint
Key capabilities
Dynamic policy configuration
Define policy rules by region, items, item value, or campaign tagging with simple guided configuration. Flexible and can be updated quickly to match market speed.
Returns tracking and notifications
Update customers on returns status in real-time. Proactively reach out via customers’ preferred channels, or keep internal teams informed.
Returns workflow automation
Enable automatic approvals, rejections, or informed escalations. Accelerate refunds to reduce WISMR queries, recapture revenue, and reduce fraud.
Configurable shipping options
Offer customers multiple returns shipping options. Enables returns convenience for customers, while lowering shipping costs for the business.
Branded self-service widget
Enable customers to initiate returns via a single embedded widget that reduces confusion through a unified look and feel. Eliminates the need for manual intervention.
Returns insights and dashboard
Analyze return reasons and frequently returned items, return rates and refund rates to improve the experience and product offerings.
Our enterprise-ready platform & services
Scalable & Secure Platform
Globally scalable & available in 36+ languages across all time zones. GDPR-compliant & in ISO certification process.
Configurable & Customizable
Built to match your business requirements and brand. Includes extensive configuration and customization options.
User & Account Management
Unlimited free users, advanced access and UI rights management. Nested accounts available for business units and markets.
Open Platform Concept
Connect with your Webshop, CRM, OMS, ERP, TMS, WMS, BI tool or any other system.
Limitless Integrations
1,015+ carriers integrated globally, with new carriers onboarded in 30 days.
24/7 Customer Support
Dedicated KAM for fast onboarding and continuous support. Resolve technical and UX questions 24/7 via live chat.
Join 3,000+ of the world's best brands & marketplaces
Learn more about Returns management
Your hassle-free returns management begins here
Talk with us to build a seamless global returns experience today.