Posts about #Ecommerceteams

Customer Experience

Beyond the Sale: Crafting Exceptional Post-Purchase Experiences for E-Commerce Success

Don't neglect post-purchase. Learn how to turn satisfied customers into brand advocates and fuel sustainable growth.

Jul 23, 2024

Parcel Perform can help scale logistics operations for global ecommerce growth

Data & Integrations

Supply Chain

Scaling e-commerce logistics: Your roadmap to global growth

Learn how to transform your logistics operation into a strategic powerhouse and set your business up for global success.

Jul 18, 2024

Press

Parcel Perform Advances E-commerce Delivery with New AI-Powered Platform, Pushing Beyond Post-Purchase

Parcel Perform launches AI-powered e-commerce platform that goes beyond traditional post-purchase experiences.

Jun 04, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.

Customer Experience

Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

Unlock e-commerce success with 5 key delivery experiences: Efficient logistics, and data-driven insights.

May 30, 2024

Data & Integrations

Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

Transform your delivery experience with a single platform. Optimize shipping, reduce costs, and delight customers.

May 30, 2024

This is the header image for a blog post. Topic is EU, European e-commerce logistics. Post provides insights and data into the EU or European e-commerce logistics market. It also provides advice on how to leverage data to prepare an e-commerce business for future challenges and opportunities. Image is an abstract design that includes a shopping cart, charts, and the national flags of Belgium, Norway, Netherlands, France, United Kingdom, and Germany.

Supply Chain

Data & Integrations

Success beyond borders: A quick guide to master European e-commerce logistics

Here’s how you can optimize your European e-commerce logistics strategy to boost customer satisfaction and cut costs.

Feb 22, 2024

This is the header image for a blog post. Topic is US e-commerce logistics. Post provides insights and data into the US e-commerce logistics market. It also provides advice on how to leverage data to prepare an e-commerce business for future challenges and opportunities. Image is an abstract design that includes a shopping cart, charts, and the USA flag.

Supply Chain

Data & Integrations

Adapt and thrive: An essential guide to US e-commerce logistics

Discover US e-commerce logistics trends and strategies to optimize logistics, reduce costs and drive profit growth.

Feb 21, 2024

Image is for blog post explaining what first-mile and last-mile means in the delivery process. Image depicts people packing orders into boxes, and a truck delivering these boxes to the end-consumer, ultimately resulting in a 5 star review of the delivery experience.

Supply Chain

E-commerce logistics success: Navigating the first-mile and last-mile

How you can excel in last-mile and first-mile to boost efficiency, impress customers, and gain a competitive edge.

Feb 06, 2024

Woman sitting on couch thinking about her RETURNS experience. A good returns experience is powered by Parcel Perform's returns module, and takes into consideration all elements like policy configuration, self-service returns initiation, shipping convenience, tracking the actual return, analytics. Returns can be profitable, but e-commerce businesses need to get it right.

Product

Customer Experience

From hassle to profit: The blueprint of a seamless returns flow

Follow our returns blueprint to start working on a successful returns strategy.

Nov 15, 2023

Supply Chain

Customer Experience

6 steps to get your Peak Season planning back on track

Ensure your business is fully prepared for the upcoming peak season by optimizing the delivery experience.

Oct 14, 2023

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Customer Experience

Parcel Perform: Key elements of a post-checkout notifications strategy

Post-checkout notifications are the closest thing to instant gratification in e-commerce. Here’s how you can use them.

Oct 10, 2023

Blog header image for blog post that educates merchants about the "why" and "how" of having a customizable premium tracking page, one of Parcel Perform's flagship features and capabilities. The image shows a mockup of what a premium tracking page actually looks like. Some key areas are also highlighted to give the reader a sense of the important elements that comprise a premium tracking page enabled by Parcel Perform.

Customer Experience

Customize your post-checkout order tracking page to make it a customer experience powerhouse

Here’s how to customize your post-purchase order tracking page for a better customer experience.

Aug 31, 2023

This image depicts the cycle that a customer goes through post-purchase. If the customer has a good e-commerce shopping experience, they will come back to shop with the business again. This is the Parcel Perform approach to e-commerce customers' post-purchase journeys. The image is an abstract image that shows a person shopping at on online store via their mobile, and other elements show each touchpoint the customer will go through after they purchase. Elements include RATE, revenue and profit, unboxing, returns, customer satisfaction and price tags (shopping).

Customer Experience

Why you should start mapping the customers’ post-purchase journey

Map the post-checkout customer journey and address gaps to provide your customers with a positive experience.

Aug 11, 2023

Image is for blog post talking about how merchants, retailers, and marketplaces, can unlock the revenue potential of returns. This image is an abstract, and features several elements that depict Parcel Perform's capabilities. In the miage, you can see mockups with charts, some graphical elements that represent channels like globe, heart, coins, email, tik tok, website, instagram, and mobile.

Customer Experience

Product

Unlocking returns potential: Elevating business success through customer experience

Discover how to optimize the returns process to improve customer satisfaction and enhance growth.

Aug 08, 2023

Image is for a blog post talking about post-checkout or post-purchase engagement. The image is an abstract containing multiple elements of the Parcel Perform platform that merchants, brands, retailers, marketplaces, can use to improve the customer experience, and boost customer engagement. The image contains elements that represent our RATE, NOTIFY module, and shows that it can improve customer sentiment towards brands who use our parcel tracking platform.

Customer Experience

Improve post-checkout engagement to boost your e-commerce business

Post-checkout engagement is crucial for e-commerce businesses. Here's how you can improve it with just a few tweaks.

Aug 07, 2023

Customer Experience

Data & Integrations

How to boost customer loyalty with post-checkout behavior analysis

Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.

Aug 01, 2023