Parcel Perform Insights - Understand your logistics performance

The New Normal: 4 Consumer Trends in 2021 that will Persist Post-COVID Crisis and How Parcel Perform Can Support

The effects of the Coronavirus has persisted in 2021 and emerged new consumer trends. In this article, we will be showing you how effortlessly you can use our Parcel Perform services to cope with these changing trends.

Customer Experience, Product

The New Normal: 4 Consumer Trends in 2021 that will Persist Post-COVID Crisis and How Parcel Perform Can Support

Customer Experience

The Ultimate Guide To Maximising Your Post-Purchase Experience in 2021

Optimizing the post-purchase experience is one of the most underrated tools in a smart retailer’s arsenal to enhance customer loyalty and increase customer lifetime value.

Press Releases

[Interview] The Future of Parcel Delivery in the E-Commerce Logistics Industry

In this article, our founder and CEO Arne had an interview with Tech In Asia. Read on to catch the transcript or click the link to see his video!

Team Updates

Behind the Scenes: Meet our Product Manager, Jiamin

In this next edition of our Behind The Scenes series, our sister company, Parcel Monitor takes the centre stage. Today we speak to one of the main members behind the Parcel Monitor community, Jiamin! Outside of work, Jiamin is also a plant-lover and was kind enough to give us a sneak peek of her collection of over 200 plants! Read on!

Team Updates

A Message From Our Founders Reflecting on 2020

In this article, our founders Arne Jeroschewski and Dana von der Heide reflect on Parcel Perform’s journey throughout 2020.

Team Updates

Behind The Scenes, Meet Our Data Scientist, Sahithya!

In this next edition of our Behind the Scenes series, we turn our attention to the fascinating technology of machine learning. Today, we speak to a member of our Machine Learning team, one of our data scientists Sahithya! She plays a crucial role in our machine learning operations, including driving the implementation of our recently released Date of Arrival predictions engine.

Product

Empower Customer Service For Peak Seasons with Our New Parcel Details Interface

Tremendous e-commerce sales growth is expected in 2020’s holiday season. With up to 40-60% of customer service calls being “where…

Customer Experience

Preparing for 2020’s Peak Season: What retailers need to know about notifications

How will 2020 peak season for retailers pan out this year? COVID-19 has popularised e-commerce shopping behaviour and encouraged consumers…

Retain Customers After Peak Season Header

SlideShares

[SlideShare] How To Gain Repeat Customers That Stay With You Even After The Peak Season

If 64% of your customers don’t stay beyond the peak season, what can you do to make sure they stay? The answer lies in your post purchase communication. Read our SlideShare for more tips!

Team Updates

Behind The Scenes, Meet Our Senior Product Manager, Cris

Meet our Senior Product Manager Cris! She leads several key product initiatives here at Parcel Perform, including our recently released Premium Branded Tracking Page! In this interview, Cris tells us about herself, what she does on a usual day and how developing the Premium Branded Tracking Page together with the team was like.