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This image contains Parcel Perform's branding elements. It has the name, logo, and tagline, which is pushing beyond post-purchase. It has a futuristic look, with dots that represent stars in space. The theme is looking towards the future.

Parcel Perform Advances E-commerce Delivery with New AI-Powered Platform, Pushing Beyond Post-Purchase

Parcel Perform launches AI-powered e-commerce platform that goes beyond traditional post-purchase experiences.

Jun 04, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.
Customer Experience
Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

Unlock e-commerce success with 5 key delivery experiences: Efficient logistics, and data-driven insights.

May 30, 2024

The image is an abstract image that displays the basic elements that comprises a delivery process. We have trucks, an online shopper, self-service order tracking window and shopping cards, delivery experience ratings, and the Parcel Perform logo. The topic is why merchants should use a single platform to fully manage their e-commerce logistics operations. Because a single platform has the data, and the tools necessary to oversee the entire frontend and backend process of post-purchase experience, or as Parcel Perform would like to call it, the delivery experience.
Data & Integrations
Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

Transform your delivery experience with a single platform. Optimize shipping, reduce costs, and delight customers.

May 30, 2024

Blog post is on multi-carrier tracking. Image displays some charts in a dashboard. It shows that a single source of data and truth can help e-commerce businesses, merchants, retailers track all shipments from multiple carriers easily from a single dashboard.
Supply Chain
Customer Experience

Eliminate shipping blind spots with multi-carrier tracking for e-commerce businesses

Streamline shipping, boost customer satisfaction. Discover the advantages of multi-carrier tracking for your business.

Feb 15, 2024

Image comprises charts used in the Parcel Perform RETURNS module. There's the Parcel Overview page with RETURNS details and there's Logistics Intelligence page that has provides insights into how an e-commerce business's returns were performing.
Supply Chain

Overcome these 6 barriers to maximize returns profits

The path to profitable returns is not an easy one. Here are several barriers that e-commerce businesses face.

Dec 14, 2023

Woman sitting on couch thinking about her RETURNS experience. A good returns experience is powered by Parcel Perform's returns module, and takes into consideration all elements like policy configuration, self-service returns initiation, shipping convenience, tracking the actual return, analytics. Returns can be profitable, but e-commerce businesses need to get it right.
Customer Experience

From hassle to profit: The blueprint of a seamless returns flow

Follow our returns blueprint to start working on a successful returns strategy.

Nov 15, 2023

this is an image for a blog post talking about parent child account structures. In the abstract image, you will see a person rating her delivery experience. Her delivery experience is good due to multi-level account structure, which allows local or regional teams to tailor the delivery experience to better suit the country they are located in.
Supply Chain

Multi-level account structure: The key to managing global delivery operations

Multi-level account structures are an essential feature for e-commerce businesses operating globally. Here’s why.

Sep 13, 2023

Parcel Perform is now ISO 27001 certified. This image shows an abstract design that has elements such as cloud computing, servers, computers, security, locks, to illustrate data security, cyber security, and cloud security.
Data & Integrations

Parcel Perform achieves information security compliance with ISO 27001 certification

Parcel Perform's ISMS is now ISO 27001 certified! Read more about our pledge to keep our customers and their data safe.

Aug 17, 2023

Image is for a blog post talking about post-checkout or post-purchase engagement. The image is an abstract containing multiple elements of the Parcel Perform platform that merchants, brands, retailers, marketplaces, can use to improve the customer experience, and boost customer engagement. The image contains elements that represent our RATE, NOTIFY module, and shows that it can improve customer sentiment towards brands who use our parcel tracking platform.
Customer Experience

Improve post-checkout engagement to boost your e-commerce business

Post-checkout engagement is crucial for e-commerce businesses. Here's how you can improve it with just a few tweaks.

Aug 07, 2023

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Parcel Perform's shipment tracking capabilities gives merchants the data needed to analyze post-purchase behaviour. This image is an abstract image that shows a human being interacting with an e-commerce shop on mobile. Other elements include RATE and emotional graphics to signify how the person feels about their interaction with the online store.
Customer Experience
Data & Integrations

How to boost customer loyalty with post-checkout behavior analysis

Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.

Aug 01, 2023

Parcel Perform's leading data and delivery experience platform is a turnkey solution that helps merchants, retailers, and brands improve the post-purchase or post-checkout experience. The post shares tips and best practices that you can use to improve your customer's post-purchase evaluation.
Customer Experience
Data & Integrations

5 ways to improve your customer's post-checkout evaluation and drive repeat sales

Here are 5 powerful ways to substantially improve customers' post-checkout experience and evaluation of the business.

Jul 27, 2023

Parcel Perform's ENGAGE and NOTIFY modules are powerful tools that help merchants upsell and cross sell when engaging end-consumers during the post checkout phase. This image illustrates that with a pictures of the Parcel Perform tracking page with status updates, delivery experience ratings, and line items feature that depicts the products that the consumer has purchased.
Customer Experience

Use post-checkout updates to improve your e-commerce upselling and cross-selling

Upselling and cross-selling are big contributors to revenue. Here's how to get it right with post-checkout updates.

Jul 20, 2023

Image is for blog post which talks about how e-commerce can reduce e-commerce costs. There are five tips in the post, which touch on topics like marketing, returns, logistics operations, customer service and customer satisfaction. Image here is an abstract image that depicts a person using scissors to cut the "cost" word, and some parcels with emoticons that represent happy customers.
Supply Chain
Customer Experience

5 essential tips that reduce your e-commerce business costs

Here are 5 powerful ways e-commerce businesses can reduce their costs with parcel tracking.

Jul 14, 2023

Machine Learning & AI

Leverage AI-driven EDD to lower costs

Learn how our AI-driven, ultra-precise EDD can help lower your business costs

May 29, 2023

Parcel Perform's predict feature can provide high accuracy on delivery date or order arrival date. The abstract image depicts a delivery man delivering orders, and a calendar to show accurate arrival date or EDD.
Machine Learning & AI

Unlock next generation delivery updates with AI-driven date-of-arrival predictions

Usher in the next generation of delivery updates with our Date of Arrival Predictions. Find out how it all works!

May 14, 2023

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