Parcel Perform logo
LoginContact Us
Insights logo
ProductData & IntegrationsSupply ChainArtificial IntelligenceCustomer ExperiencePress
Subscribe to our newsletter
Close button

Posts about #Procurementteams

Image Meta Description This image features Dr. Arne Jeroschewski, CEO of Parcel Perform, in a business suit, pointing towards key concepts in generative search. To his left is a graphic of an "AI SEARCH BAR" with the example query "Best coffee machine". To his right, three floating blue blocks highlight the main data pillars an AI uses to make a decision: "PRODUCT," "DELIVERY DATA," and "PRICE". The image's title at the bottom reads, "WINNING THE AI'S CHOICE: HOW TO MASTER GENERATIVE SEARCH," illustrating the article's theme of adapting to an AI-driven e-commerce landscape. Article Summary This article by Dr. Arne Jeroschewski argues that traditional Search Engine Optimization (SEO) is becoming obsolete in the era of AI-driven generative search. Previously, the goal was to rank high on a search results page to get a click. Now, AI platforms like Google's AI Overviews provide direct, synthesized answers, acting as a powerful gatekeeper between businesses and customers. To succeed, businesses must shift from optimizing keywords to demonstrating performance through radical, machine-readable transparency. This requires providing AI agents with live, structured data based on three pillars: accurate, real-time Live Product Data on inventory and specifications; the Total Landed Cost, which is the true final price with no hidden fees; and Demonstrable Delivery Performance through a concrete and reliable Estimated Delivery Date (EDD), which acts as the ultimate tie-breaker. Ultimately, the article concludes that if a business's critical information isn't structured and machine-readable, it will be invisible to AI and risks being left behind.

Machine Learning & AI

Supply Chain

Your SEO Strategy Is Obsolete. Here’s How to Win When AI Controls the Search.

Your SEO is obsolete. Win at AI Commerce by mastering generative search before your e-commerce brand becomes invisible.

Aug 11, 2025

Read More
The image displays a stylized G2 badge that reads "SUMMER 2025 EUROPE Regional Leader". To the right of the badge, the text "#1 IN EUROPE" is clearly visible, with the Parcel Perform logo at the top. The image visually represents Parcel Perform's achievement of being ranked the #1 Regional Leader in Europe by G2 in their Summer 2025 Reports.
Press
Customer Experience

Parcel Perform Solidifies Market Leadership, Ranked #1 in Europe by G2 in Summer 2025 Reports

Ranked #1 Leader in Europe. Parcel Perform is top Multicarrier Parcel Management Solution in G2's Summer 2025 reports.

Aug 06, 2025

Image Description: A futuristic, abstract image with a purple and blue gradient background. In the foreground, the word "VISIBILITY" is in large, white, transparent letters. At the center, a translucent blue cube projects light upwards into a glowing circular "AI" emblem. Around the cube are four holographic screens displaying data charts and the words "Trust Signal". Other keywords like "CHALLENGES", "UNIFIED PLATFORM", and "STRATEGY" are also visible. The image visually represents the article's core concept: achieving AI Visibility requires a unified platform strategy to turn operational data into positive Trust Signals for AI agents. Article Summary: This article argues that e-commerce is undergoing a seismic shift to "AI Commerce," where AI agents are the new gatekeepers determining brand discovery. To succeed, brands must master "AI Visibility" by optimizing their end-to-end delivery experience into verifiable "Trust Signals"—such as delivery speed, promise reliability, and returns ease—that AI agents are programmed to reward. The guide details the challenges this new paradigm creates for business leaders and presents Parcel Perform's unified, AI-powered platform as the strategic shortcut to transform operational excellence into a dominant competitive advantage.
Machine Learning & AI
Data & Integrations

AI Visibility: Win This Peak Season, Dominate AI Commerce

The rules for winning Peak Season have changed. AI is the new gatekeeper. Master AI Visibility to dominate AI Commerce.

Aug 06, 2025

This is an illustrative image titled "AI COMMERCE DEMANDS SMARTER LOGISTICS". The text is written in a large, purple, sans-serif font on the left side of the image. The visual centerpiece is a glowing purple cylinder labeled "AI," representing a central intelligence hub. This AI hub acts as the core of a logistics network, with lines radiating from its base to connect various elements of the e-commerce delivery process. These connected elements include: A small warehouse or distribution center. Two different types of delivery drones. A white delivery truck with a yellow cab. A bank of parcel lockers for pickup. A smartphone displaying a package tracking screen. In the context of the article, this image visually represents Parcel Perform's core vision: "AI. At the heart of every delivery". The central "AI" cylinder symbolizes the "AI Decision Intelligence" engine that powers and unifies the entire delivery ecosystem. The lines connecting to trucks, drones, warehouses, and tracking apps illustrate how this AI layer creates a synergistic, intelligent, and automated logistics operation —from providing accurate delivery estimates at checkout to managing the post-purchase journey and optimizing the physical delivery network. Article Summary The article argues that the rise of "AI Commerce"—where AI agents and systems increasingly influence or execute online purchases—is fundamentally changing e-commerce. In this new landscape, a business's operational excellence, particularly its delivery performance, must be "AI-visible" and demonstrably superior to be prioritized by these algorithms. The text positions Parcel Perform as the "strategic AI logistics partner" necessary to thrive in this era. The company's vision is to place "AI. At the heart of every delivery". This is achieved through an integrated platform built on a foundation of high-quality, clean logistics data. The platform's core is an "AI Decision Intelligence" layer that transforms data into actionable insights for teams. This engine powers a suite of tools that work together to create a seamless AI-driven delivery experience: AI-Powered Checkout: Generates highly accurate Estimated Delivery Dates (EDDs) to reduce cart abandonment. Intelligent Post-Purchase: Offers personalized, branded tracking and proactive notifications to reduce customer inquiries. Streamlined Returns: Manages reverse logistics efficiently, which is a key signal of reliability to AI evaluators. Optimized Logistics: Uses AI for carrier selection and cost audits to ensure operational agility and efficiency. By implementing this "intelligent logistics automation" , businesses can build customer loyalty, lower operational costs, and achieve sustainable, "AI-powered e-commerce growth". The article concludes by emphasizing that choosing the right technology partner is a critical strategic decision for any business aiming to develop a "future-proof logistics strategy" and succeed in the age of AI Commerce.
Data & Integrations
Machine Learning & AI

The AI Commerce Revolution: Your Logistics Must Lead, or Be Left Behind.

AI is choosing e-commerce winners. See how smarter logistics can future-proof your business and drive growth.

Aug 04, 2025

Dr. Arne Jeroschewski, CEO of Parcel Perform, stands confidently in front of a digital background with logos for OpenAI and Google. A large headline on the image reads: "E-COMMERCE HAS BECOME HYPER-RATIONAL." The background includes data charts, symbolizing the article's theme of data-driven AI commerce. Summary of article: The rules of e-commerce are changing. In a new hyper-rational world, AI makes purchasing decisions based on pure data, not marketing. Learn how to win.
Machine Learning & AI
Data & Integrations

The Rules of E-commerce Have Changed. Welcome to the Hyper-Rational World.

A CEO’s raw insight: Your marketing is obsolete. AI is hyper-rational. This is how you win the new global battlefield.

Jul 13, 2025

Machine Learning & AI
Supply Chain

How Applying AI to Returns Management Transforms a Cost Center into a Loyalty Magnet in the Age of AI ...

AI transforms e-commerce returns into a fraud-resistant, cost-saving, loyalty-building advantage.

Jun 19, 2025

Machine Learning & AI
Supply Chain

From Data Overload to Decision Intelligence: AI-Powered Actionable Insights for E-commerce Logistics i...

Don’t drown in data. Let AI surface what matters: clear insights, faster decisions, and smarter logistics strategies.

Jun 11, 2025

A concept illustration showing how AI-powered intelligent automation works for e-commerce logistics. In the center, a glowing orb with sparkles represents AI. It connects to other graphics: a branded package tracking page, a data analytics dashboard, icons for customer issues, and a magnifying glass over a lightbulb to symbolize insights. The image uses a modern, clean style with blue and purple colors to convey technology and efficiency. Slash logistics costs & boost efficiency. See how AI-powered Intelligent Automation streamlines e-commerce workflows, automates repetitive tasks & empowers your team.
Machine Learning & AI
Supply Chain

How Intelligent Automation Unlocks E-commerce Logistics Efficiency and Slashes Costs in the AI Commerc...

Slash logistics costs & unlock peak efficiency. See how AI automation streamlines most complex workflows in real-time.

Jun 06, 2025

A dark blue and purple abstract background with the Parcel Perform logo in white at the top right. The text 'THINK BIGGER ON Ai' is prominent in large white capital letters. The 'A' and 'i' in 'Ai' are stylized with interconnected nodes, resembling a neural network. Abstract glowing star-like shapes and a large orb are in the background. This image accompanies an article announcing Parcel Perform's new AI Decision Intelligence platform, designed to help e-commerce businesses enhance their delivery experience and succeed in the era of AI Commerce by achieving operational excellence and building consumer trust.
Machine Learning & AI
Customer Experience

AI Commerce Demands Action: Parcel Perform’s AI Decision Intelligence Redefines E-commerce Delivery Ex...

Parcel Perform's AI Decision Intelligence: Your key to superior e-commerce delivery in the new era of AI Commerce.

May 22, 2025

Abstract tech graphic where a central glowing blue circle with sparkles spotlights three neon icons below representing e-commerce tech/data, customer satisfaction/shopping, and analytics.] Learn how AI optimizes the e-commerce post-purchase journey. Reduce WISMO calls, enhance delivery with predictive alerts, streamline returns, and boost customer retention using AI strategies.
Machine Learning & AI
Supply Chain

Optimizing the Post-Purchase Journey: An E-commerce Guide to AI-Driven Enhancement

Is your post-purchase hurting loyalty? See how AI optimizes delivery, cuts WISMO, streamlines returns & boosts CX.

Apr 30, 2025

Discover how Parcel Perform can transform your e-commerce business.

Turn your e-commerce delivery process into a competitive advantage.

Book a demo
Actionable tips for turning returns into revenue opportunities
Customer Experience
Supply Chain

Don't Lose Revenue to Returns: Strategies for Recapturing E-Commerce Sales

Transform e-commerce returns into profit! Strategies to recover revenue and boost customer loyalty.

Jan 02, 2025

This image illustrates the key themes of the article "Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence" by depicting the power of data-driven insights for optimizing the post-purchase experience. It features a magnifying glass hovering over a collection of colorful pie charts and bar graphs, symbolizing the importance of data analysis in understanding and improving delivery performance. A server icon represents the secure storage and processing of this valuable data, while a smiling person icon with a 5-star rating emphasizes the ultimate goal: achieving customer satisfaction and brand loyalty. The image also includes icons representing key elements of the post-purchase journey, such as delivery trucks, packages, and tracking information, alluding to the need for efficient shipping, proactive communication, and streamlined returns management. This visual effectively captures the essence of the article, which provides a comprehensive guide for e-commerce businesses to navigate the challenges of peak seasons by leveraging data-driven solutions like Parcel Perform. The article itself delves into common peak season pitfalls, such as longer delivery times, increased customer inquiries, and heightened expectations. It offers practical strategies to overcome these challenges, including optimizing carrier selection, providing proactive communication, and empowering customers with detailed tracking information. By implementing these data-driven approaches, businesses can not only avoid potential pitfalls but also turn them into opportunities to strengthen customer relationships and build brand loyalty. Keywords: peak season, post-purchase experience, data-driven, customer satisfaction, brand loyalty, shipping, delivery, tracking, returns management, e-commerce, Parcel Perform.
Data & Integrations
Customer Experience

Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence

Don't fall for these peak season pitfalls! Use this data-driven guide to optimize your post-purchase experience.

Nov 24, 2024

The image depicts a visual journey of a package delivery enhanced by artificial intelligence. A location pin traces a route on a map, representing the package's path from the seller to the customer. This illustrates the critical role of precise tracking and efficient logistics in e-commerce, a key theme emphasized in the article "The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success." The AI circuitry surrounding the location pin signifies the technology's power in optimizing the post-purchase experience. As the article highlights, AI can analyze vast amounts of data to predict delivery times, personalize customer communication, and proactively address potential delivery hiccups. Finally, the calendar icon underscores the importance of timely delivery, particularly during peak seasons like the holidays, where customer expectations are high. This article delves into the crucial role of a smooth post-purchase delivery experience in e-commerce, especially during peak seasons. It advocates for leveraging AI-powered solutions to optimize logistics and boost customer satisfaction. The article highlights the benefits of AI in providing accurate delivery predictions, streamlining operations, and offering a personalized post-purchase experience. By analyzing various data points, AI can minimize delivery delays and reduce customer anxiety. AI also enables tailored communication, proactive issue resolution, and multi-channel engagement based on individual customer preferences. Ultimately, the article champions the transformative potential of AI in turning the chaos of peak seasons into a seamless and efficient operation, fostering customer loyalty and driving business growth.
Machine Learning & AI
Customer Experience

The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success

Conquer peak season with AI-powered delivery! Optimize logistics, reduce costs, and personalize customer experience.

Nov 18, 2024

This image visually represents the ideal, hassle-free product return experience. The graphic highlights key elements of a smooth return process, starting with the simple, step-by-step procedure indicated by the checked boxes. This suggests a clear and easy-to-follow return journey for customers. The website interface emphasizes the ability to track returns online, providing transparency and reassurance throughout the process. The interconnected elements and flowing lines convey a sense of speed and efficiency, promising quick turnaround times. Furthermore, the inclusion of a money bag and coins symbolizes a straightforward and transparent refund process. In essence, this image depicts a customer-centric approach to returns, prioritizing simplicity, transparency, and efficiency to build trust and ensure a positive experience for shoppers. This article discusses how e-commerce businesses can turn peak season returns into a revenue stream. It outlines strategies for encouraging exchanges, upselling during the exchange process, and utilizing store credit to retain revenue and encourage future purchases. The article also highlights the benefits of using Parcel Perform's post-purchase platform to optimize the returns process and drive revenue recovery. By implementing these strategies, businesses can transform their returns process into a revenue-generating engine, driving success during the holiday season and beyond.
Customer Experience
Supply Chain

Turning Peak Season Returns into Revenue: Strategies for E-Commerce Success

Turn peak season e-commerce returns to revenue! Learn strategies like exchanges and upselling boost profits.

Nov 11, 2024

This is an e-commerce leader's guide to logistics excellence, focusing on automation, AI, sustainability and customer-centric solutions to scale logistics operations and support rapid growth.
Customer Experience
Supply Chain

Scaling Logistics for Rapid Growth: An E-Commerce Leader's Guide to Logistics Excellence

E-commerce growing pains got you down? Learn how to manage it with this guide to e-commerce logistics excellence.

Oct 06, 2024

Parcel Perform lets users Analyze logistics tracking data to derive actionable insights. Image is abstract, and depicts a person customizing reports with various charts to get insights that can help improve e-commerce businesses.
Supply Chain
Data & Integrations

4 Types of Logistics Reports to Make Sense of Your Logistics Data and Analysis [+ Examples]

Learn about the 4 logistics reports every business needs to have a comprehensive view of their shipping performance.

Sep 02, 2024

Parcel Perform logo
The leading AI Delivery Experience Platform for businesses worldwide.
Join our monthly newsletter
Products
Solutions
Partnerships
Company
Resources
We are global, meet our team
Singapore
138 Cecil Street, Singapore 069538
Germany
Ackerstrasse 6/7, 10115, Berlin
Vietnam
71 Hoang Van Thai Street, Tan Phu, District 7, HCMC
United States
411 W Monroe St, Austin, TX 78704
Netherlands
Prinsengracht 769, 1017 JZ Amsterdam
© 2025 Parcel Perform Pte Ltd. All Rights ReservedTerms of UsePrivacy PolicyCandidate Privacy