E-book: Building Blocks of a Perfect Delivery Experience for Logistics Teams

Building Blocks of a Perfect Delivery Experience for Logistics Teams

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Equip your logistics teams with powerful data & insights.

Person returning an item in store. How Parcel Perform can aid in digitalization of returns and improve the whole process.  

Ensure your delivery and returns experience is ready for peak season

Product

Supply Chain

6 steps to get your Peak Season planning back on track

Customer Experience

Parcel Perform ANALYZE Report on Transit Time with various charts that deep dives into carrier's lat-mile delivery performance

Transit Time Analysis: Deep dive into your carriers’ last-mile delivery speed

Parcel Monitor just launched world's first global carrier database. This image comprises screenshots of the new product. E-commerce logistics leaders can use this database to compare carrier performance and effectiveness, and make data-driven decisions to find the right partner. 

Parcel Monitor unveils global database of e-commerce logistics carriers to enhance market visibility

Press

Parcel Perform ANALYZE Report on Carrier Performance with various charts that help compare and assess carriers' delivery KPIs

Carrier Performance: Logistics intelligence to compare and assess carriers’ last-mile delivery KPIs

Parcel Perform ANALYZE Report on Overview of Issues with various charts that help you identify and resolve shipment issues. 

Overview of Issues: The logistics intelligence that helps identify and resolve shipment issues

this is an image for a blog post talking about parent child account structures. In the abstract image, you will see a person rating her delivery experience. Her delivery experience is good due to multi-level account structure, which allows local or regional teams to tailor the delivery experience to better suit the country they are located in. 

Multi-level account structure: The key to managing global delivery operations

Image is for blog post talking about how merchants, retailers, and marketplaces, can unlock the revenue potential of returns. This image is an abstract, and features several elements that depict Parcel Perform's capabilities. In the miage, you can see mockups with charts, some graphical elements that represent channels like globe, heart, coins, email, tik tok, website, instagram, and mobile. 

Unlocking returns potential: Elevating business success through customer experience

Parcel Perform's leading data and delivery experience platform is a turnkey solution that helps merchants, retailers, and brands improve the post-purchase or post-checkout experience. The article introduces a best-practice report as well as breaks down the key chart needed for quick easy shipment volume analysis, titled "Overview of Shipment". The image shows a preview of what the report and chart look like on the Parcel Perform platform. 

Overview of Shipments: The logistics report for quick and easy shipment volume analysis

Parcel Perform's leading data and delivery experience platform is a turnkey solution that helps merchants, retailers, and brands improve the post-purchase or post-checkout experience. The post shares tips and best practices that you can use to improve your customer's post-purchase evaluation. 

5 ways to improve your customer's post-checkout evaluation and drive repeat sales

Data & Integrations

Leverage marketing automation to streamline your e-commerce post-checkout strategies

Machine Learning & AI

Image is for blog post which talks about how e-commerce can reduce e-commerce costs. There are five tips in the post, which touch on topics like marketing, returns, logistics operations, customer service and customer satisfaction. Image here is an abstract image that depicts a person using scissors to cut the "cost" word, and some parcels with emoticons that represent happy customers. 

5 essential tips that reduce your e-commerce business costs

AI-driven EDD makes the customer's delivery experience much better. Image is an abstract depicting a woman shopping online and receiving an accurate estimated delivery both before and after she checks out or finishes the transaction. Image also includes illustration of a mobile phone with delivery progress and desktop calendar with delivery date marked out. 

AI-driven EDDs: Making the delivery experience even more seamless and reliable

Boost your conversion rates: How to resolve cart abandonment with AI

Get a clear overview of logistics operations with four comprehensive reports. Get information about your shipments, delivery issues, and carrier performance to streamline logistics operations. The image is for a blog post talking about the reports and features mockups of how the report looks and some of the charts you can expect to find. 

Get reliable e-commerce business results from these 4 logistics reports

The future of e-commerce returns: Emerging trends and technologies

E-commerce returns analytics: Extracting insights for business growth

Phone screen mockup of the checkout experience on Mister Spex's website. 

Customer Success Story: How a 360-degree view of logistics performance transformed Mister Spex’s business operations

Leverage AI-driven EDD to lower costs

3 ways to boost your bottom line with smart returns management

Parcel Perform's predict feature can provide high accuracy on delivery date or order arrival date. The abstract image depicts a delivery man delivering orders, and a calendar to show accurate arrival date or EDD.  

Unlock next generation delivery updates with AI-driven date-of-arrival predictions

Parcel Perform's digital returns solution enables e-commerce businesses to streamline, automate, and manage returns. It makes the returns process simple and easy for internal logistics and customer service teams, and customers. The abstract image shows a screenshot of the transition of our premium tracking page from delivery tracking to returns tracking. 

Product FAQ: How Parcel Perform simplifies your end-to-end e-commerce returns

Parcel Perform's digital returns solution helps is key to helping e-commerce businesses lower skyrocketing inventory management costs. The abstract image shoes a man using digital returns to deal with inventory management in his warehouse. 

How to minimize inventory management costs for Returns

Image depicts some boxes that represent returns. There're also illustrated mockups of the perfect returns experience on a mobile display, and a browser display. It's an image to help reader understand how Parcel Perform's returns solution can help merchants offer the perfect returns experience for their customers. 

Designing and implementing the perfect returns experience

Abstract graphic depicting human with a box. Topic is on how sustainability and cost savings can come together in Parcel Perform's RETURNS module. Returns module is integrated into the Parcel Perform data and delivery experience platform. 

Sustainability and cost savings: The two sides of e-commerce returns

Woman sitting on couch thinking about her RETURNS experience. A good returns experience is powered by Parcel Perform's returns module, and takes into consideration all elements like policy configuration, self-service returns initiation, shipping convenience, tracking the actual return, analytics. Returns can be profitable, but e-commerce businesses need to get it right. 

From hassle to profit: The blueprint of a seamless returns flow

Parcel Perform can help with returns strategy. Abstract image with box, returns logo. Strategy includes multiple elements like delivery, speed, notifications, returns policy configuration. 

5 key considerations of an effective returns strategy

Image comprises charts used in the Parcel Perform RETURNS module. There's the Parcel Overview page with RETURNS details and there's Logistics Intelligence page that has provides insights into how an e-commerce business's returns were performing. 

Overcome these 6 barriers to maximize returns profits

Data: The Secret Weapon for E-commerce Merchants

Consumer Preferences in Southeast Asia Report: Learnings for E-commerce merchants

Parcel Perform lets users Analyze logistics tracking data to derive actionable insights. Image is abstract, and depicts a person customizing reports with various charts to get insights that can help improve e-commerce businesses. 

4 Logistics Reports to Make Sense of Your Logistics Data

Entrepreneurs Don't Have to Be Fearless, Just Brave.

People

Data & Co-opetition: Quiet Platforms and Parcel Perform building the next-gen logistics model

Parcel Perform's premium tracking page, a tracking widget embedded into a brand's website. It also displays items that are being sent in a single order. Each time a customer checks the delivery status, they can also see the items they ordered. 

What did I purchase? Display shipment items along the delivery journey

E-commerce businesses can unlock new delivery experiences for customers, simply by introducing high levels of transparency into the delivery process. Image shows a delivery truck, and all the other elements involved in the backend process of any delivery. Including data analysis. 

Why transparency through data is key to unlocking new post-checkout experiences

Supercharge your business with optimized digital logistics management 

Parcel Perform helps e-commerce businesses overcome cross-border e-commerce challenges. Person checking out over a computer, and buying from an overseas e-commerce business. 

3 ways to overcome cross-border e-commerce challenges

What your teams can do to ensure a seamless post-purchase experience

Nail the customer experience with real-time delivery visibility

Optimize your logistics partners' performance with tracking data

Why logistics data is crucial for e-commerce brands to succeed 

Learn more about logistics and operations

See our platform in action.

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E-books | Logistics & Operations Teams

Building Blocks of a Perfect Delivery Experience for Logistics Teams

E-books | Logistics & Operations Teams

Building Blocks of a Perfect Delivery Experience for Logistics Teams

Equip your logistics teams with powerful data & insights.

Learn more about logistics and operations

See our platform in action.