On-demand Webinar
US Market: Driving customer lifetime value for e-commerce brands
On-demand Webinar
US Market: Driving customer lifetime value for e-commerce brands
Learn how your business can overcome critical post-pandemic pitfalls in the US e-commerce market by building customer-centric business models that drive customer retention.
How businesses can unlock customer loyalty
E-commerce brands struggle with increasingly demanding customers, while inflation and rising acquisition costs take a toll on margins.
Hear from our experts as they dive into the challenges specific to the US e-commerce market and share real examples of how better post-purchase experiences can drive customer retention. You'll also learn how streamlined internal operations can save you customer service, marketing, and logistics costs.
Who should watch?
E-commerce Leaders
Logistics Managers
Customer Service Managers
Marketing Managers
Speakers:
Key takeaways
Challenges faced by e-commerce brands in the US market in the post-pandemic world
An opportunity: Driving customer-centric business models in the post-purchase stage
A case study: How a winning delivery experience can build customer lifetime value