On-demand Webinar
The DTC Experience: challenges and opportunities in last-mile delivery management
On-demand Webinar
The DTC Experience: challenges and opportunities in last-mile delivery management
Discover the opportunities DTC and e-commerce brands around the world are leveraging to optimize their delivery tracking & post-purchase experience.
About this webinar:
The pandemic has changed consumer shopping behaviors forever and the increased reliance on online shopping has sky-rocketed the growth of e-commerce companies. Not only smarter specialty startups, but even incumbent brands have adopted a DTC e-commerce strategy to drive preference, win loyalty and boost repeat sales through a directly owned relationship. In this webinar, we will talk about how fast-growing DTC brands can benefit from focusing on the post-purchase experience within the consumer journey. We will also be sharing our extensive experience in working with these brands to jointly ensure long-term success while leveraging logistics know-how and data.
Speaker:
What you will learn:
The challenges and trends in last-mile delivery that growing DTC businesses are experiencing
How brands can leverage direct customer relationships and logistics data to make the experience unique and build a loyal customer base
Best practices of exceptional experiences that will keep your customers coming back and increase efficiency in your internal operations