Parcel Perform logo
Subscribe to our newsletter
Close button

Parcel Perform enrolled in IMDA’s SG:D Spark programme and named winner for its e-commerce logistics software at the World Post & Parcel Awards 2019

Jul 01, 2019

Share this article

You might also like

People
Data & Integrations

Parcel Perform accredited by IMDA under the Accreditation@SG Digital programme, set to propel nationwi...

Prestigious IMDA accreditation positions Parcel Perform as a qualified service provider for Singapore

Mar 19, 2020

Accessible Image Meta Description and Summary
An AI eye icon monitors a supply chain, depicted as a blue chain. One link shatters in red, symbolizing a carrier failure, as performance data like "On time 22%" appears. This illustrates the article's core theme: AI has real-time visibility into carrier performance, and a single failure is visible and damages brand trust.

Article Summary: In the era of AI Commerce, AI shopping agents rank brands using verifiable performance data ("Trust Signals"). The article explains how a carrier failure is now seen as a brand failure, damaging algorithmic rankings. It outlines the solution: a real-time, AI-driven carrier scorecard to proactively monitor performance, dynamically route shipments, and protect brand reputation and revenue.
Machine Learning & AI
Customer Experience

The AI Commerce Carrier Scorecard: Protecting Your Brand from Peak Season Meltdowns

In AI Commerce, carrier failures become permanent negative Trust Signals. Protect your brand's AI ranking.

Nov 20, 2025

Accessible Image Meta Description and Summary
A futuristic infinity loop shows how "AI Commerce Visibility" transforms returns into trust. The purple left loop represents the returns process (boxes, exchange), and the blue right loop represents customer trust (stars, thumbs up), showing how returns intelligence turns a cost center into a strategic asset.

Article Summary: This article argues that reverse logistics has evolved from a private cost center into a public "Trust Signal" for AI Commerce. AI shopping agents now algorithmically rank brands by parsing machine-readable returns data (cost, speed, convenience). To compete, brands must use a unified data platform to create a transparent, verifiable "Returns Experience" that builds trust and wins AI recommendations.
Machine Learning & AI
Supply Chain

Reverse Logistics: From Peak Season Cost Center to Your AI Commerce Trust Signal

In the era of AI Commerce, your returns process is no longer a cost center. It's a public, verifiable Trust Signal.

Nov 13, 2025