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Posts about #Rate

Parcel Perform's shipment tracking capabilities gives merchants the data needed to analyze post-purchase behaviour. This image is an abstract image that shows a human being interacting with an e-commerce shop on mobile. Other elements include RATE and emotional graphics to signify how the person feels about their interaction with the online store.

Customer Experience

Data & Integrations

How to boost customer loyalty with post-checkout behavior analysis

Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.

Aug 01, 2023

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Parcel Perform's RATE feature helps e-commerce business figure out what customers want, and areas for improvement. Image shows abstract image of woman pointing at a star, and rating her delivery experience with notifications.
Customer Experience

E-commerce order tracking experience: From good to excellent

Discover how leading brands turn good customer experiences into an excellent one that keeps customers coming back

Oct 05, 2022

Product

Product FAQ: Power your decision-making with customer ratings

Use RATE, a powerful customer feedback tool, to collect ratings on your brand, service, and delivery experience.

Sep 26, 2022

Product

Collect ratings across the delivery journey

Received poor feedback? Use ratings to understand customer sentiment and gain feedback to drive improvements.

Aug 25, 2022

Discover how Parcel Perform can transform your e-commerce business.

Turn your e-commerce delivery process into a competitive advantage.

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