Products
TRACK
Shipment Data Integration
PREDICT
Date of Arrival Predictions
ANALYZE
Logistics Intelligence
COMPLY
SLA Compliance Management
RETURNS
Returns Management Solution
ENGAGE
Branded Tracking Widget
NOTIFY
Delivery Notifications
CARE
Customer Service Toolkit
RATE
Customer Feedback Tool
CHECK OUT OUR E-BOOK
Learn how you can leverage the potential of AI-based EDDs with this comprehensive checklist of four powerful business outcomes.
Download e-book
Solutions
YOUR SOLUTION FOR
E-commerce & Marketing
Logistics & Operations
Customer Service
Procurement & Finance
SEE IT IN ACTION
Learn how Parcel Perform can transform your delivery experiences.
Book a demo
Integrations
Carriers
Developer Portal
TALK TO AN EXPERT
Have a question about Parcel Perform? We're here to help.
Contact sales
Company
About Us
Press
GDPR
Careers
TALK TO AN EXPERT
Have a question about Parcel Perform? We're here to help.
Contact sales
Resources
Insights Blog
Success Stories
E-books & Guides
Reports
Events & Webinars
Track Parcel
Learn industry trends, and join our community for e-commerce logistics professionals.
Join now

Login Book a demo

Product Data & Integrations Supply Chain ML & AI Customer Experience Events People

Subscribe to our newsletter

Posts about #Rate

Parcel Perform's shipment tracking capabilities gives merchants the data needed to analyze post-purchase behaviour. This image is an abstract image that shows a human being interacting with an e-commerce shop on mobile. Other elements include RATE and emotional graphics to signify how the person feels about their interaction with the online store.

Customer Experience

Data & Integrations

How to boost customer loyalty with post-checkout behavior analysis

Here's how post-checkout behavior analysis can help merchants to discover the key to improving customer loyalty.

Aug 01, 2023

Parcel Perform's RATE feature helps e-commerce business figure out what customers want, and areas for improvement. Image shows abstract image of woman pointing at a star, and rating her delivery experience with notifications.

Customer Experience

E-commerce order tracking experience: From good to excellent

Discover how leading brands turn good customer experiences into an excellent one that keeps customers coming back

Oct 05, 2022

Product FAQ: Power your decision-making with customer ratings

Use RATE, a powerful customer feedback tool, to collect ratings on your brand, service, and delivery experience.

Sep 26, 2022

The winning features of a high-engagement order tracking page

Elevate your branded tracking widget with two winning features to boost engagement and build customer loyalty.

Sep 21, 2022

Collect ratings across the delivery journey

Received poor feedback? Use ratings to understand customer sentiment and gain feedback to drive improvements.

Aug 25, 2022

Join our monthly newsletter

Get our latest product updates and e-commerce logistics insights delivered to you.