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Logistics & Operations Teams

See everything. Control costs. Run delivery like a business.

Get complete visibility into carrier performance and shipping costs —so you can catch billing discrepancies, fix delivery problems, and negotiate contracts with real performance data.

Parcel Perform post-purchase dashboard showing a $34,780 shipping cost discrepancy, cost audit breakdown, and $18,420 in savings from smart carrier selection.

12%

WISMO rate reduction through proactive updates

100%

visibility across all shipments on one dashboard

88+

notification triggers for perfect timing

OUTCOME THEME 1: Stop Overpaying Carriers

You negotiated good rates with carriers. So why do shipping costs still climb?

OUTCOME THEME 1: Stop Overpaying Carriers

You negotiated good rates with carriers. So why do shipping costs still climb?

Fuel surcharges, residential fees, and billing errors add up in ways you can’t see until you receive the invoice–when it’s too late to dispute.

Parcel Perform invoice discrepancy table flagging three overcharged carrier invoices from €2,400 to €20,350 with estimated recovery amounts for logistics cost audits.

Match every shipment against your rate cards

De'Longhi uses this to audit multi-carrier invoices, recovering thousands they would've missed.
Parcel Perform carrier performance dashboard comparing on-time SLA rates and top shipping routes by cost.

Walk into negotiations with real numbers

Know which carriers made their SLAs and which routes cost you the most.
Parcel Perform smart carrier selection comparing DHL, FedEx and UPS by cost, delivery date and confidence score.

Pick the right carrier every time

Filter by delivery speed, rank by cost. No more static rules that miss savings.

OUTCOME THEME 2: See Problems Before Customers Do

Catch delivery issues before customers complain

OUTCOME THEME 2: See Problems Before Customers Do

Catch delivery issues before customers complain

When shipments disappear between your 3PL and the carrier, or parcels sit undelivered past their promise date, you need to know first.

Parcel Perform shipment tracking timeline showing delivery milestones and a flagged failed delivery attempt.

Track every carrier in one place

Connect to 1,100+ carriers worldwide and get visibility into every leg of the delivery journey.
Parcel Perform logistics alert dashboard showing breached SLAs for DHL shipment volume and warehouse turnaround.

Get alerts when shipments passed their EDD

Track every shipment against your SLA rules. This is how LoveHoney stays on top of missed deliveries.
Parcel Perform AI root cause analysis of breached logistics metrics: transit time, returns and failed bookings.

Find the root cause to delivery exceptions

Our AI Decision Intelligence engine helps you see the problem and recommend next steps. PUMA uses this to cut down issue resolution time.

OUTCOME THEME 3: Execute Flawlessly at Scale

Adding shipping routes shouldn’t take months. Add a new carrier in 3 weeks.

OUTCOME THEME 3: Execute Flawlessly at Scale

Adding shipping routes shouldn’t take months. Add a new carrier in 3 weeks.

Don’t let carrier integrations and label generation slow down your market expansion.

Parcel Perform global carrier network with DHL, FedEx, UPS, TNT and EVRi logos showing multi-carrier coverage.

Add new carriers in 3 weeks

De'Longhi rolled out 7 carriers in 3 weeks. If a carrier isn't in our network of 1,100+, we add them in as little as two weeks.
Parcel Perform shipment booking flow auto-selecting a carrier, generating a shipping label and PUDO pickup points.

Book and label without logging into carrier portals.

Connect PUDO drop-offs (700,000+ locations), set carrier selection rules, and book through one API. Flaconi uses this to streamline shipping without adding work for ops.

OUTCOME THEME 4: Close the Loop on Performance

Spend time fixing problems–data and dashboards are already built.

OUTCOME THEME 4: Close the Loop on Performance

Spend time fixing problems–data and dashboards are already built.

Shipping cost, carrier performance, and on-time delivery rate reports all in one place—not buried across carrier portals and spreadsheets.

Parcel Perform logistics performance report with shipping cost discrepancies, carrier SLA and on-time delivery rate.

Plugs right into your systems. Works with your carriers.

Parcel Perform integrated carrier, Bolloré Logistics
Parcel Perform integrated carrier, LaserShip

Join 3,000+ of the World's Best Brands & Marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
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  • Mister Spex trusts Parcel Perform

Take control of shipping and cost.

Join operations teams at Air up, De'Longhi, PUMA, and 3,000+ brands who turned logistics into a competitive advantage—not a cost center.

Frequently Asked Questions

What integrations does Parcel Perform support?

Parcel Perform integrates seamlessly with your e-commerce ecosystem. We can connect to leading webshop platforms, business systems like your CRM, OMS, TMS, and ERP, and over 1,100 carriers globally, with new carriers added weekly. We also offer custom integrations for specific needs, ensuring a unified and efficient workflow.

What is Parcel Perform's data advantage?

Parcel Perform helps you gain complete control over your post-purchase experience. Our platform harmonizes data from your carriers, warehouses, and orders, creating a unified picture. This unlocks powerful features like accurate tracking, insightful analytics, and predictive delivery dates.

How can Parcel Perform help with outbound shipping execution?

Beside post-purchase tracking, Parcel Perform offers an end-to-end logistics platform that helps select and book carriers at the lowest cost, optimize shipping routes for the best delievry performance, generate shipping labels in various formats, and analyze carrier performance.

What solutions does Parcel Perform offer for handling e-commerce returns?

Parcel Perform simplifies the returns process with a self-service portal that automates and speeds up returns provides guided customer communication. Our returns solution also faciliates returns shipping through our carrier and PUDO network.

How does Parcel Perform assist in monitoring and managing delivery exceptions?

Parcel Perform's E-Commerce Co-Pilot provides real-time alerts that proactively detect delivery exceptions, allowing for early interventions before you encounter any delivery delays or disruptions.

What analytics does Parcel Perform provide to optimize shipping cost?

Parcel Perform's Logistics Experience provides comprehensive, automated analysis on shipping cost discrepancies between expected carrier rates and actual invoices. This helps you improve collaboration with carriers for better shipping rates and route optimization.

What tools are available on Perform provide to optimize logistics operations and performance?

Parcel Perform's E-Commerce Co-Pilot allows you to set order performance metrics at any stage of an order's lifecycle. And with our standardized, ready-to-use logistics data, you can easily generate logistics performance reports such as transit time performance, carrier performance, shipping cost analysis, and more.

What is Parcel Perform and how does it work?

Parcel Perform is a data-driven logistics platform that empowers enterprise e-commerce businesses with mastery over the post-purchase process. We optimize every step of the e-commerce journey - from checkout to returns - for faster shipping, reduced costs, delighted customers, and a boost to your bottom line.

How is Parcel Perform different from other service providers?

Unlike traditional service providers that focus on a single aspect of the e-commerce journey, Parcel Perform harmonizes data from disparate sources and provides visibility into your e-commerce operations beyond post-purchase. Our platform unifies the checkout, post-purchase, returns, and logistics experiences.