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On-demand Webinar

How Mister Spex delights customers and improves logistics operations

On-demand Webinar

How Mister Spex delights customers and improves logistics operations

Hear from our customer

Mister Spex is the leading digitally-driven omnichannel optical brand in Europe with over 5.8 million customers. With the help of Parcel Perform, the premium brand extends this experience beyond the checkout. Through integrated tracking pages and precise and contextual order status notifications, Mister Spex delights their customers from order to delivery. Thanks to Parcel Perform's logistics intelligence platform the company is constantly optimizing their logistics operations, improves costs and manages logistics partner SLAs end-to-end. Hear about their success from Karsten Fellbaum, Head of Supply Chain at Mister Spex.

Webinar speaker image - Mister Spex and Parcel Perform

Webinar speaker image - Mister Spex and Parcel Perform

Key takeaways

E-commerce customer loyalty and satisfaction

How a leading omnichannel retailer leveraged logistics intelligence to perfect the customer experience

Customer service icon

How data & integrations can empower customer service teams to respond to WISMO queries efficiently

Logistics information

How end-to-end visibility into the delivery journey can help drive operational excellence

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