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Parcel Perform helps e-commerce businesses elevate their brand during peak season by turning potential delivery pitfalls into positive customer experiences. Parcel Perform's proactive post-purchase management, branded tracking, and personalized notifications reduce WISMO inquiries, improve customer satisfaction, and foster brand loyalty. By exceeding customer expectations during the holiday season, businesses can drive repeat business and achieve sustainable growth. Woman opening a gift box surrounded by holiday shopping icons.
Data & Integrations
Customer Experience

Beyond Tracking: Elevate Your Brand This Peak Season with Parcel Perform

Reduce WISMOs, boost holiday sales. Learn how Parcel Perform improves the customer journey.

Oct 10, 2024

This is an abstract image with icons that represent Parcel Perform's product framework, which comprises 5 key experiences. There's the post-purchase experience, checkout experience, returns experience, logistics experience, and e-commerce co-pilot. Each experience fills in a gap in a merchant's deliver experience. But together, they provide e-commerce businesses a way to provide customers with the best possible, seamless post-purchase experience. They also provide e-commerce merchants a streamlined and seamless way to fully manage their logistics operations, and business too. The image contains depictions of trucks, maps, shopping carts, and boxes that illustrate the delivery or post-purchase journey that an e-commerce shopper goes through when buying from an e-commerce business.
Customer Experience
Data & Integrations

Elevate your e-commerce game: 5 key experiences to master

Unlock e-commerce success with 5 key delivery experiences: Efficient logistics, and data-driven insights.

May 30, 2024

The image is an abstract image that displays the basic elements that comprises a delivery process. We have trucks, an online shopper, self-service order tracking window and shopping cards, delivery experience ratings, and the Parcel Perform logo. The topic is why merchants should use a single platform to fully manage their e-commerce logistics operations. Because a single platform has the data, and the tools necessary to oversee the entire frontend and backend process of post-purchase experience, or as Parcel Perform would like to call it, the delivery experience.
Data & Integrations
Customer Experience

The delivery advantage: How a single platform can supercharge your e-commerce business

Transform your delivery experience with a single platform. Optimize shipping, reduce costs, and delight customers.

May 30, 2024

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