Parcel Perform founders: Arne Jeroschewski and Dana von der Heide
Singapore, 22 January 2018 – Parcel Perform , a Singapore-based software-as-a-service startup that enables e-commerce merchants to improve their customers’ checkout experience, today announced the closing of their oversubscribed USD 1.1 million Seed funding round. Wavemaker Partners, one of Southeast Asia’s leading venture capital firms, led this round that will help fuel Parcel Perform’s worldwide growth and enable it to expand its product offering. They were joined by 500 Durians, 500 Startups’ Southeast Asia fund, as well as existing and new angel investors.
“This is a very exciting time, not only for our growing Parcel Perform team but also for merchants worldwide. Online shoppers are demanding more of e-commerce merchants, especially when it comes to the after-checkout experience. This is where Parcel Perform comes in. We help drive merchants’ growth and improve their customer’ loyalty. This round will allow us to further broaden our reach and product portfolio.” said Arne Jeroschewski, CEO and Founder of Parcel Perform.“
We are thrilled to have Parcel Perform as part of our growing portfolio. Given the stage of our investments, we like to work with founders who have deep domain expertise. This is perfect given Arne’s and Dana’s experience in the e-commerce and logistics space. Where other companies focus on the pre-sale, Parcel Perform has found a large opportunity in helping companies improve the post checkout experience, starting with the tracking business.” reaffirmed Paul Santos, Managing Partner of Wavemaker.
Vishal Harnal, Partner at 500 Startups also believes in the sweet spot of Parcel Performs offering to merchants: “Arne and Dana have built a company that sits at the intersection of three booming trends – the unprecedented growth and competitiveness of global e-commerce, the near obsession with customer experience and loyalty, and the willingness of merchants to outsource and pay for quality logistics services.”
The Parcel Perform journey
With a background in e-commerce and logistics, the founders, Dana von der Heide and Arne Jeroschewski, started their Parcel Perform journey 1.5 years ago. Based out of Singapore and Vietnam, they have built the most global tracking solution worldwide – covering more than 570 carriers and 20+ languages.
Recognizing that there’s more to e-commerce than just the right products and the best webshop experience, the the team helps e-commerce merchants to build trust and long-lasting relationships with their customers.
Parcel Perform’s easy-to-use self-service software provides merchants with a branded tracking page for all their global and local carriers and offers them the opportunity to send shoppers continuous updates about the status of their shipment in real-time. Merchants also have access to a comprehensive customer service interface and an intuitive and actionable analytics to compare their carriers’ performance worldwide.
With customers throughout the US, Europe, Oceania and Southeast Asia, Parcel Perform has proven to drive higher customer loyalty, reducing customer service cost and enabling smarter decision-making around logistics. Through their B2C service Parcel Monitor, Parcel Perform also provides a free tracking solution for end-consumers.
About Wavemaker Partners
Wavemaker is an early stage cross border venture capital firm dual headquartered in Los Angeles and Singapore with over $185M of Assets under Management. The firm was founded in Los Angeles in 2003 and expanded to Singapore in 2012. Wavemaker’s founders Eric Manlunas, David Siemer and Paul Santos are all entrepreneurs who’ve built and sold businesses themselves. Portfolio companies include MindBody (NASDAQ: MB), DigitalGlobe (NYSE: DGI), StyleHaul(acquired by RTL Group), Luxola (acquired by LVMH), Pie (acquired by Google) and ArtofClick (acquired by Xurpas). Wavemaker is the SE Asia and Southern California affiliate of the DraperVenture Network. For more information, visit http://wavemaker.vc
About 500 Startups
500 Startups is a venture capital firm on a mission to discover and back the world’s most talented entrepreneurs, help them create successful companies at scale, and build thriving global ecosystems. Since its inception in 2010, 500 has provided hundreds of millions of investment dollars, acceleration programs, and support services to thousands of entrepreneurs in over 60 countries. For more information, visit https://500.co/
Contact Parcel Perform
You can also reach the team directly at firstname.lastname@example.org