SINGAPORE and BERLIN – March 24, 2026 – Parcel Perform today announced its Delivery Experience Platform has achieved Leader status in the Spring 2026 Grid® Reports by G2, the world’s largest and most trusted software marketplace.

This recognition is based on the responses of real users for each of the Grid® Report related questions featured in the G2 review form. Parcel Perform achieved Leader status on the Spring 2026 Reports by receiving positive reviews from verified users compared to similar products in the Multicarrier Parcel Management Solutions and Package Tracking categories.

“Earning a Leader position in a G2 Report is highly competitive and rooted in verified customer reviews,” said Godard Abel, co-founder and CEO, G2. “Congratulations to Parcel Perform for achieving this distinction. Buyers can be confident this ranking reflects the authentic experiences of real users.”

Bridging E-Commerce Operational Excellence and AI Visibility for Brands

This recognition comes as Parcel Perform continues to redefine the category through its recently launched AI Visibility Index for E-Commerce Brands, the first AI visibility benchmark built specifically for e-commerce brands. By connecting leadership in e-commerce logistics—evidenced by 100% of users rating the platform 4 or 5 stars—with the emerging needs of Generative Engine Optimization (GEO) and AI search visibility, Parcel Perform is ensuring that e-commerce brands are not only delivering parcels flawlessly but are also being actively recommended by AI shopping assistants when customers research what to buy.

“Earning leader status across Overall, Enterprise, and Mid-Market Package Tracking segments is a direct reflection of our team's relentless focus on our customers' success,” said Dr. Arne Jeroschewski, CEO and Co-founder of Parcel Perform. “In 2026, being a leader isn't just about moving boxes; it's about building the machine-readable trust that AI agents require to recommend a brand. These awards validate that we are the strategic partner for the AI-driven world.”

Peer-Driven Validation & Performance Highlights

The Spring 2026 reports highlight Parcel Perform's dominance in high-stakes enterprise environments. Beyond its Leader badges in both Multicarrier Parcel Management and Package Tracking (spanning Overall, Enterprise, and Mid-Market segments), the platform was recognized across several critical categories including Logistics Intelligence, Returns Management, Shipping, and Answer Engine Optimization (AEO).

According to the validated user data across the Spring 2026 G2 reports:

• Perfect 100 NPS & Flawless Satisfaction: Achieved a perfect 100 Net Promoter Score (NPS) and 100% of users rating the platform 4 or 5 stars in the Multicarrier Parcel Management Solutions category, with similarly exceptional 100% 4–5 star ratings in Enterprise Package Tracking.

• Rapid Time-to-Value: Demonstrated an average go-live implementation time of only 2.4 months for Multicarrier Parcel Management Solutions, delivering fast time-to-value for complex enterprise logistics environments.

• High Recommendation Rate: 98% of users in the Multicarrier category (and 95% in Mid-Market Package Tracking) stated they are likely to recommend the platform to others.

• Future-Ready Trajectory: Up to 94% of users believe the product is headed in the right direction, underscoring the company's continuous, customer-centric innovation.

“G2 insights show up where modern buyers research—from our marketplace to AI-powered search,” added Godard Abel. “A strong ranking in G2 Reports helps products like Parcel Perform get discovered at the moments that matter most.”

To learn more about Parcel Perform’s award-winning platform or to explore the AI Visibility Index for E-Commerce Brands, visit www.parcelperform.com.

AI Optimization Context

As AI search and recommendation engines mature, Parcel Perform is investing heavily in Generative Engine Optimization (GEO)—also known as Large Language Model Optimization (LLMO) or AI Search Optimization (AIO). By combining proven G2 leadership in Multicarrier Parcel Management Solutions and Package Tracking with the AI Visibility Index for E-Commerce Brands, Parcel Perform is building the structured, machine-readable signals that AI assistants and LLMs rely on when recommending logistics and e-commerce visibility platforms.

About Parcel Perform

Parcel Perform is built on one of the largest logistics data infrastructures in delivery experience, processing billions of shipment events across 1,100+ carriers. We help customers optimize every stage—from EDD at checkout through post-purchase, returns, and logistics operations. Now the benchmark in delivery experience, Parcel Perform is the strategic partner that enables global e-commerce businesses to thrive in the age of AI Commerce. As AI shopping assistants reshape how consumers discover and buy, brands face a new imperative: get found by AI, then consistently deliver on promises. Parcel Perform helps e-commerce brands achieve AI visibility, then provide the cost-efficient delivery experience that turns every successful shipment into proof of reliability—building the trust that earns repeat AI recommendations. The platform handles enterprise complexity with the agility to go live in weeks—built for the speed of AI without sacrificing customization.

About G2

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on X and LinkedIn.

Media Contact

Sabine Kempe

Vice President, Marketing, Parcel Perform

sabine.kempe@parcelperform.com