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Posts about #Care

Image is for blog post explaining what first-mile and last-mile means in the delivery process. Image depicts people packing orders into boxes, and a truck delivering these boxes to the end-consumer, ultimately resulting in a 5 star review of the delivery experience.

Glossary

Supply Chain

E-commerce logistics success: Navigating the first-mile and last-mile

How you can excel in last-mile and first-mile to boost efficiency, impress customers, and gain a competitive edge.

Feb 06, 2024

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Header image for blog post- Demystifying pre-shipment: What it means for your e-commerce business. Image depicts shelves and people with boxes in a warehouse, preparing orders for delivery.
Glossary
Customer Experience

Demystifying pre-shipment: What it means for your e-commerce business

E-commerce pre-shipment is a critical phase that goes unnoticed. Learn how to optimize it with transparency and data.

Jan 17, 2024

Product

Delivery notifications data can now drive your operational efficiency

Monitor your shipping notifications with our new notifications data and filters feature for increased visibility.

Oct 25, 2023

SNOCKS Webinar Wrap-up
Customer Experience

How DTC giant SNOCKS is retaining customers with great delivery experiences

Read our key takeaways from our webinar with DTC brand SNOCKS on how they achieved success in E-commerce.

Jul 14, 2022

Product
Customer Experience

Empower Customer Service For Peak Seasons with Our New Parcel Details Interface

To empower you for the peak season, we’ve developed a new Parcel Details interface for your customer service teams.

Nov 18, 2020

Product

An Enhanced, More Intuitive Parcel Overview For Your Teams

Developing personalised customer experiences is key and we’re happy to announce several enhancements to Parcel Overview.

Feb 10, 2020

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